Internet Governance Forum 2 Rio de Janeiro, Brazil 14 November 2007 Reporting Back - Morning Session Note: The following is the output of the real-time captioning taken during the The 2nd Meeting of the IGF. Although it is largely accurate, in some cases it may be incomplete or inaccurate due to inaudible passages or transcription errors. It is posted as an aid to understanding the proceedings at the session, but should not be treated as an authoritative record. (Gavel.) >>NITIN DESAI: Good morning. This is the reporting-in session on the workshops which took place yesterday. We have -- I know that I have a couple of people who are waiting. But if there are more, please send me a piece of paper that you have some reporting to do. But I know that I have two here. So can I first call on Richard Sambrook. >>RICHARD SAMBROOK: Thank you, Chairman. I want to report back from the workshop yesterday afternoon, "Trusting Quality on the Internet." The workshop was organized by the world's eight broadcasting unions, the Council of Europe, the International Federation of Journalists, and the BBC, for which I work. And it was moderated by Nik Gowing, who is an anchor for BBC World T.V. The panelists included Andrew Keen, San Francisco-based author and media analyst, Karol Jakubowicz, Polish media scholar and analyst, myself on the panel, and Elizabeth Costa, a global TV journalist and representative of the Federation of Journalists. There was additional participation from (saying name), Council of Europe; Mark Kelly, the Irish Council for Civil Liberties; Catherine Trautmann, from the European Parliament; and Vint Cerf, from Google. The objective of the workshop was to examine the extent to which content today on the Internet can be considered to be high quality, to try to weigh up the value it has for society, and to draw conclusions on how to raise and increase the quality of information on the Internet. The discussions concerned user-gender content and professional content and the relationship between them. A number of points emerged from the discussion. There is a wide range of opinion about whether, on balance, content on the Web today and, indeed, in future is necessarily creating a better-informed, thinking, or caring society. Producing content for the Web is now done simply and at low cost and in principle can be done by everyone from school children to media professionals, which seems to be a major advance for society. And although there is much creative and valuable content on the Web prepared by ordinary people who are not necessarily skilled professionals, which is equally much more which is considered to have little positive value. Furthermore, UGC, user-generated content, as with other Web sources, can be exploited by marketing, advertising, and by politics. UGC can have a dramatic impact and high value for society particularly when it captures news stories which may otherwise remain hidden from the world. A main problem for the world is to know, however, whether UGC, which contains news or a message, is necessarily trustworthy or genuine. The mainstream media industry or parts of it has the professionalism to check sources and to provide a reliable gateway for such content, to be guardians to the islands of trust. Nevertheless, the panel members reported that mainstream professional journalism is not in a good condition everywhere. There is also lack of trust about much of what it produces. It is in danger of being swept away by the attraction of content produced by the public at low or no cost. One panelist also reported strong corporate influence on news today. One point of disagreement came over the value of having available the wisdom of the crowd, the wisdom of many from the Web and whether this really produced greater value to society. Improvements, everybody agreed, could largely come from two steps. Firstly, a recognition and acknowledgment by mainstream media of the job they have to do as media professionals in today's Web, Web 2.0, and in the Web 3.0 of tomorrow. They must be points of reference for quality in media content, to show transparency and accountability, to have a clear set of values. And this must include the journalistic skills of verification and checking. Secondly, media literacy is of the utmost importance. Young people need to be taught from an early age the skills of media literacy, taught how to make media and how to read media. The society must recognize that media literacy is a priority, and the mainstream media must help to achieve it. If we achieve both of those objectives, the workshop agreed we can bring value to society rather than just using these new technologies for amusement or for its own sake. Thank you. >>NITIN DESAI: Thank you. Thank you, Richard. I have a second person from BBC, Matteo Maggiore head of EU and international policy, reporting on the workshop on "Finding the Courage to Provide Balance." >> MATTEO MAGGIORE: The best practice forum, "Finding the Courage to Provide Balance," was organized by the World Broadcasting Union and the BBC, with the support of PANOS and the Council of Europe. The forum was moderated by Nik Gowing of the BBC, and the panelists included Alexander Shulzycki, EBU head of strategic information service, Karol Jakubowicz, Polish media scholar, and myself, Matteo Maggiore, from the BBC. The objective of the forum was to discuss the preliminary results of two studies. The first was commissioned to the human capital consultancy by the BBC and the EBU. It is an analysis of the developing role that broadcasters can play in the future development of the Internet. The study states that broadcasters can play a very important role in the future development of the Internet, cooperating with other Internet players with mutual benefit. We're entering a new phase of convergence in which established media and the Internet influence and transform each other rather than take over of all media by the initial Internet model, we are seeing a blurring of the lines between networked and active content, between tools and resources, and between content providers and content users. But as long as broadcasters adapt, they can and will make a decisive contribution to Internet development in three ways: By providing quality-rich content which the growing number of online video users prefer; by developing partnerships with network operators, creating the conditions for the sizable investment in infrastructure which the rollout of broadband requires; and by leveraging their brands to deliver on user demand for trusted guides for the growing Internet content offer and contributing to making self-regulatory frameworks more robust and credible on public-interest issues such as the protection of vulnerable users and linguistic and cultural diversity. The second study has been made by the EBU and is an analysis of the evolution of user Web sites so far. And the part played in the WEP landscape by public-service broadcasters. Established media companies including public-service media have become an important part of the Web and the Web services are among the most used in many countries of the world. The evolving patterns of use of the Web is a significant and growing concentration on fewer than a thousand sites, mostly from North America. The cottage industry is there, but has few customers. The low barriers to entry to the Web allow access by anyone to anyone, but equally, they also allow unchecked market forces, which bring unprecedented levels of concentration. Concentration on this scale may have an undesirable effect on the media and cultural ecosystem. Public-service media may become an even more important element for society, providing a reference in an increasingly concentrated World Wide Web. The conclusions of the discussion included that regulators must understand better the way that market forces, which are largely unchecked in the Web environment, will shape the media content we see. And public-service broadcasters must also understand the development of the Web and take an active part in it in order to bring to users the advantages and features of the Web, together with the societal benefits the public-service media. The feeling of participants was that while we understand well the evolution of technology on the Web, we have less understanding of the evolution of media business which will result. And this needs to feature more prominently on the agenda of the IGF going forward. >>NITIN DESAI: Thank you. And I turn to Thomas Dailey. >>THOMAS DAILEY: Thank you very much and good morning. My name is Tom Dailey. I'm with Verizon communications. And I moderated the ICC/BASIS OII workshop on authentication and ID management. International Chamber of Commerce, its initiative Business Action to Support the Information Society, or BASIS, and the Oxford Internet institute held a workshop yesterday afternoon on managing security issues, authentication at the transaction level. Three panelists, Caspar Bowden, chief privacy advisor, EMEA, from Microsoft; Simon Davies, founder and director of Privacy International; and Dr. Gulshan Rai, director of CERT-IN in India had an interactive exchange on the roles of all stakeholders in promoting authentication technologies to promote trust online. The workshop provided an opportunity for representatives of government, business, technical experts, and civil society to discuss their current priorities and express a variety of views. Panelists discussed the need to give choices to consumers. Authentication should be in a competitive environment where companies can offer different options to authenticate the user as appropriate to the transaction and desired by the consumer. The architect should be flexible to permit a variety of approaches proportionate to different needs. Microsoft's Caspar Bowden explained the company's thinking on an ID meta system or a system of authentication systems. Sector-specific identity management systems can be specific to circumstances. At the same time, user-centric identity management systems enable effective control over the authentication interface, while ensuring good system security and the protection of privacy. From a government perspective, we heard from Dr. Rai of India about a five-part strategy to create secure e-government applications. For some countries, barriers to improving authentication include availability and cost of technology and interoperability standards. While panelists had different opinions on the adequacy of legislative approaches, the panelists agreed that consumers should be empowered. Simon Davies stated that market-based and innovative solutions can help to build confidence. Increased awareness, and engagement of users can reduce vulnerabilities to threats such as phishing. Governments have an important role in facilitating awareness-raising and discussions between users and providers, but should do so in a manner that enhances confidence and encourages participation in the information society. Finally, panelists debated whether mandated approaches and standards are necessary. While there was some divergence of opinion on this point, panelists believed that all identity architectures are not equal and that involvement of all stakeholders is necessary to manage security issues. This workshop provided a truly multistakeholder discussion of important issues regarding identity management and authentication which are fundamental to the transactions between businesses and consumers, between businesses themselves, and for governments. ICC/BASIS and OII were pleased to provide an opportunity to delve into these technical and policy issues and the interactive discussion with the audience highlighted facets of the challenges that stakeholders are grappling with and contributed to the capacity-building and development cross-cutting themes of this IGF. Thank you. >>NITIN DESAI: I next have Michael Remmert who's reporting back on a best-practice forum on participation in Internet governance. >>MICHAEL REMMERT: Thank you, Mr. Chairman. This event was organized by the -- co-organized by the United Nations economic commission for Europe, the Council of Europe, and the Association for progressive communications. The best practice forum heard a message from deputy secretary-general of the Council of Europe and discussed with Hans Armfelt Hansell of UNECE as well as with Anriette Esterhuysen, the executive director of APC, and Pavel Antonov of APC. The main proposal coming from the best practice forum is the development of a self-regulatory mechanism to force the participation, access to information, and transparency in Internet governance. Such a framework, it was said, would not replace any existing institutional configuration, policies or regulations, but would underpin other processes and support them. A model for such a participatory mechanism could be the United Nations Economic Commission for Europe's Convention on Access to Information, public participation in decision-making, and access to justice in environmental matters, the Aarhus convention. This convention firmly establishes access to information, transparency, accountability, and participation in governance processes as a shared value, and supports institutions in implementing the convention. The proposed mechanism should ensure that all the institutions which play a role in some aspect of governing the Internet commit themselves in their activities to transparency, public participation of all stakeholders, and access to information. This new proposal reflects the Council of Europe's commitment to the concept of public service value to the concept of the Internet. The view was held that for Internet governance to satisfy democratic needs, the part to be played by users should be recognized and strengthened. The forum also explored which tools, online and off-line, should be available for public participation in Internet governance. In this context the Council of Europe informed the best practice forum that it is preparing a set of e-democracy tools based on existing applications in its member states. In the debate, it was clearly recognized that there is a wide variety of actors in Internet governance, a complexity that is to be taken into account in any agreed mechanism on public participation. The participation of stakeholders, and particularly of Internet users in Internet governance should be enabled at several levels. One participant suggested that citizens should engage at national level, and why not by means of national IGFs. The importance of participation at the level of ICANN and at the IGF itself was also stressed. In conclusion, the debate at the forum was a comprehensive, but at the same time a tentative assessment of what is what is required for self-regulatory code for public participation in Internet governance. In order to take this proposal forward, the organizers of the best practice forum envisaged to commission some initial research, the results of which would be brought back to the IGF. Thank you very much. >>NITIN DESAI: I must say that as a person who has been involved for a long time in environment, I am very happy that you connected the Aarhus convention with our agenda of Internet governance. Let me now turn to Katerina Fialová who is going to report on a workshop on content regulation and the duty of states to protect fundamental rights. >>KATERINA FIALOVÁ: Good morning, everyone. My name is Katerina Fialová, and I am working for APC Women's Networking Support Program, and I would like to report on a panel on content regulation and duty of states to protect fundamental rates which was organized by the APC Women's Networking Support Program, EuroISPa, and the Council of Europe. We all agree upon the need for regulation on child pornography. However, we also agree that the discussion on content regulation has been oversimplified, and has so far excluded various kinds of content and practices, such as harassment and erotization of violence of women in cyberspace. Considering the complexity of the issue and concerns, it is important that the debates around harmful content involves the diverse voices of end users in their different political, social and civil contexts. Regulations must evolve more organically and must take account of the values and socio-culture practices of end users. This could include forms of self-regulation or peer-to-peer monitoring practices. We also recommend an exploration of co-regulation practices where a state may provide a public framework and consumers/end users decide the values that will guide their practices, and what sanctions will apply where common values are transgressed. It is important to recognize there is no easy solution on the effectiveness of content regulation mechanisms and tools must be assessed from the point of transparency as well as accountability of the different actors working around content regulation. Thank you for your attention. >>NITIN DESAI: Thank you. I turn to Kieren McCarthy, who is going to report on the ICANN public forum. >>KIEREN McCARTHY: Hello, my name is Kieren McCarthy. I am ICANN's general manager of public participation. Just a brief summary of a forum, an open forum that we held yesterday with regard to ICANN, the Internet Corporation for Assigned Names and Numbers. The aim of the forum was to explain ICANN and its role and answer any questions that people might have. So the ICANN new chair, Peter Dengate Thrush, chaired the meeting. He outlined ICANN and its history, its role in the Internet, and how its multistakeholder policy worked in reality. Then we have speakers from a number of ICANN's different supporting organizations and advisory committees who outlined what their role was and how they saw ICANN and how ICANN's processes work from their perspective. Bill Graham of Canada spoke for the Governmental Advisory Committee. Emily Taylor from U.K. registry owner NOMINET spoke about the country code name supporting organization. Avri Doria who is the chair of the Generic Names Supporting Organization, which is the main policy development body within ICANN, spoke about the GNSO. Sebastien Bellagamba, explained the role of the address supporting organization. And Jacqueline Morris reviewed the At-Large Advisory Committee, which represents the average Internet user within ICANN. And Didier Kasole, who represents one of the five regional at-large organizations, the African RALO, explained how it was getting ordinary users involved in the ICANN policy-making processes. The room was then open to questions. And a few questions were asked which included such things as the recent changes in ICANN's activities and processes, and how policy decisions are actually arrived at through the bottom-up multistakeholder model that ICANN uses. And then the session was ended. So ICANN hopes it was able to explain its role, and we'll be happy to have another session if people think that's useful at the next IGF. >>NITIN DESAI: Thank you. Those of you who are still to come, which is Leo (saying name), Christian Moeller, if you have a written text which you can pass on to the interpreters and the scribes, that will be very helpful. If you have a written text which you have an extra copy of, then do pass it on. Can I now turn to Lee Hibbard of the Council of Europe for the joint workshop on freedom of expression as a security issue. >>LEE HIBBARD: Thank you Mr. Chairman. Good morning ladies and gentlemen. This was a workshop entitled freedom of expression and security on the Internet as a security issue. It was a workshop jointly hosted by the Council of Europe, the OSCE representative on media, and UNESCO. And I would like to point out before starting, thanks to the IGF, the cooperation between these three organizations is steadily increasing. It's really thanks to this sort of platform that we are out to discuss and join together on matters of common interest. So thank you very much. The event brought together experts from Europe, India being and the United States and there was a very full audience. There are also participants from the private sector, civil society, and international organizations. The discussions led one speaker to state that freedom of expression and security on the Internet are not contradictory, but, rather, complementary. It was considered important not to put freedom of expression and security as opposites. Rather, that the balance between them should stem from a democratic dialogue between the states and its people. At the same time, the need was stressed to watch out for states putting unjustified restrictions on the Internet with a reference to security interests, said one speaker. A private sector representative stressed that his company always tries to maximize freedom of expression for all users, but was banned by local laws and attentive to local cultural traditions. He said that limiting access to a small amount of information in a given country instead of seeing all the information being removed at the request of the state was preferable. The private sector speakers stated that this thin line had already triggered industry discussions on a code of conduct, which deals with, amongst other things, judgments about information, and therefore access to information as part of the fundamental right to seek information, as part of everyone's right to freedom of expression. Moreover, in discussing the approach of filtering and to taking down Internet content regarded as illegal, it was stressed that the industry's Internet content management should fully comply with human rights standards, having regard to everyone's rights of freedom of expression and information regardless of frontiers. However, the narrowing of the openness on the Internet by corporations and by governments was underlined as a cause of concern, and that states should not use security arguments as a pretext to curb freedom of expression. Especially considering existing international policy standards agreed by many states to reconcile freedom of expression and security issues, and also considering the international legal standards dealing with cyber crime and with protecting children from sexual exploitation and abuse. On this matter it was underlined that these two conventions of the Council of Europe, with the globalfication, namely the cyber crime convention and the convention on the protection of children against sexual exploitation and sexual abuse in no way lowers freedom of expression standards on the Internet. The overall perception of human rights standards in Europe, standards which currently 47 states have signed up to, was that they provided a suitable framework for protecting freedom of expression and information while seeking to guarantee security. However, these standards were also referred to as a luxury that do not exist in certain other regions of the world. Ultimately, the three organizations, the Council of Europe, OSCE, and UNESCO, considered that the freedom of expression is an underlying basic principle that has to be applied and respected everywhere. Thank you, Mr. Chairman. >>NITIN DESAI: Thank you. I have -- that was Lee Hibbard from the freedom of expression and security issue. Now Christian Moeller with the office of OSCE, representative on the freedom of the media -- for freedom of expression, online dynamic coalition. This is a report of a dynamic coalition. >>CHRISTIAN MÖLLER: Thank you, Mr. Chairman. I will briefly report back from the meeting of the dynamic coalition on freedom of expression and freedom of the media on the Internet that was held on Monday during this IGF. The meeting focused on case studies on Internet censorship, future challenges to free expression online, and the role and possibilities the FOE online coalition has within the IGF process. The meeting was open by keynote presentations from representatives from Google, Amnesty International, the Bergman center at Harvard Law School, the open-net initiative and the world press freedom committee. The results of the following discussions include a couple of main points. First, it should be tried to further involve U.N. specialized institutions in the IGF process. Namely, the U.N. special rapporteur on the freedom of expression or the human rights council. Secondly, a closer cooperation between the technical community and the human rights community is necessary. It was stated that also at the ICANN level decisions are taken that have an impact on the right of freedom of expression. Third, there is a need for catalogue of principles on how to guarantee freedom of expression in an international business environment. Internet companies expressed the demand for such underlying principles, especially when operating with various different national legal regimes. Fourth, some countries expressed the need for more practical guidelines in how to guarantee freedom of expression online. The coalition of course stands ready to offer this expertise if needed. The next steps that were identified as the program for the dynamic coalition until the next IGF was that we would begin to compile such codes of ethics or a catalogue of principles on guaranteeing freedom of expression online. And secondly, we will further reach out to the technical community, including ICANN, to the human rights -- U.N. human rights institutions, the business community and other international organizations. Last but not least let me mention that those dynamic coalitions are of course open to other partners and members so whoever feels like joining should be just doing so. And concluding, let me thank you to the keynote speakers of the Monday meeting, and the audience and coalition members for the vivid discussion. And thank you, Mr. Chairman. >>NITIN DESAI: Thank you. My last report that we have is from Paul Eagle of Amnesty International on the net dialogue openness workshop. >>PAUL EAGLE: Good morning, my name is Paul Eagle from Amnesty International and I am reporting back on the joint Amnesty International, Net Dialogue workshop that was held yesterday morning. Other participants included Joanna Shelton from Google, Mark Kelly from the Irish Civil Liberties, Markus Traimer from the Council of Europe, Rob Faris from ONI, and it was jointly chaired by Nick Dearden from Amnesty International and Marcelo Thompson from Net Dialogue. The title of the workshop which was possibly the longest title at this year's IGF is fundamental freedoms in the Internet governance forum, protecting and promoting freedom of expression, freedom of assembly, and association and privacy in the Information Society. The background to this workshop is a real concern amongst many in civil society that despite human rights being written into the agenda of the IGF, they are not hard wired into the DNA of Internet governance. Hence, the need for our workshop. In addition, concern that multistakeholder approaches are not an end in themselves. Real changes in behavior need to take place so that the Shetows (phonetic) of this world are released and no others are imprisoned with corporate complicity. Our workshop highlighted the difficulty of finding a way forward, which results in global indivisible human rights being protected, respected and fulfilled, whilst businesses are taking the Internet across the world, increasingly in repressive regimes, and facing difficult daily decisions. Since the last IGF, despite the agreement of all parties on the centrality of these core freedoms, evidence grows of content restrictions, arrests, censorship increasing, and spreading to more and more countries. Several contributors highlighted the power of the Internet to free up people's lives, hold governments and companies to account, increase choices, and lead to increased economic growth. But until these key rights and freedoms are hard wired into Internet governance and operationallized, there is a danger that the Internet that will be spread to millions more will be increasingly censored and filtered, and the world will be the poorer place for it. Thank you. >>NITIN DESAI: Thank you, Paul. So that completes our reporting in. Just a couple of announcements. Our experience of yesterday was that the afternoon reporting session is not working, partly -- I think mainly because the people who run the morning workshops don't really have that much time between the end of the morning workshop and to prepare for the 3:00 reporting in. So what we are proposing is that these workshops which are held today can be taken together and report in tomorrow at 10:00. Because in practice, we found yesterday afternoon that it was very difficult for people, whereas those who are reporting in in the morning have the night to work their reports in. So therefore, we are proposing that tomorrow morning we will take not just the workshops that take place today afternoon but for all of today. Which means we will probably have many more people reporting in tomorrow morning than we have had today, where we are going to end in about 35 minutes. So my request is that those people who are going to report in do observe the discipline which everybody today has observed of sticking to the time. And I'm very grateful to all of the participants in the reporting in today who have stuck to the times nominally allowed. And second, that they do give it to us in advance so that we can organize the thing so we can accommodate all of these people. And third, we will start on time at 10:00 if we want to accommodate all the workshops of today at 10:00 in the morning. So this gives you a little extra time in the afternoon for your lunch, but it does mean that we are to work a little harder tomorrow morning. I think Markus has something. >> MARKUS KUMMER: Yes, I would have a four and a five. Those who spoke today, could you please go to our scribes. There were several names they did not understand, so they can actually then add it, edit it in the script which will be on our Web site. And five, for tomorrow's reporting in, it is helpful if you prepare a written report, at least have the list of the names, abbreviation and so on ready, that we can give to the interpreters in advance, and also to the scribes. It facilitates their work, and it is in your interest as you will have a correct report then on our Web site. Thank you. >>HADIL DA ROCHA VIANNA: Thank you, Mr. Desai. Actually, I'll be very brief. I just would like to thank once again on behalf of the host country the participation of all organizers of workshops and commend the excellent work done. And recognize the importance of the outcomes to the discussions on openness, especially in the main session that will be held after this reporting back session. I would like to take this opportunity to recall what has been said in previous reporting back sessions with regard to the filling-in of templates that are available in the IGF Web page that could be useful for summing up the outcomes of each workshop. So I would like to encourage the organizers to use these templates available at the Web page in order to make easy recording back activities of all of us. So thank you very much again, and let's move on to the next session. Thank you.