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Manal Ismail is the Director of International Technical Coordination Department at the National Telecommunications Regulatory Authority (NTRA) of Egypt.

She represents Egypt at the Governmental Advisory Committee (GAC) of the Internet Corporation for Assigned Names and Numbers (ICANN) where she has served as a Vice Chair in 2009, and serves as the Vice Chair of the ICANN Accountability and Transparency Review Team. 

Prior to her work at the NTRA, she has worked, since September 2001, at the Telecom Strategic and Technical Planning Department of the Egyptian Ministry of Communications and Information Technology where she has been involved in a number of successful initiatives that served Egypt’s national plan of “Building its Information Society” in terms of increasing Internet and PCs penetration nationwide as well as setting a national Broadband Strategy for Egypt.

Ms. Ismail started her career at the Cabinet Information and Decision Support Center as a network engineer in charge of DNS operation and Internet access and was among the team who introduced the Internet to Egypt. Ms. Ismail is also an active member of the global Internet community. She has been involved in setting up an Arabic domain names test bed, establishing the “AfriNIC mirror center for technical operation”, launching a Regional Resolution Server in Egypt and most recently has also been involved in launching Egypt’s new Arabic ccTLD.

In addition, Ms. Ismail is also a member of the Egyptian working group on Internet governance and the Internet Society Chapter of Egypt. Ms. Ismail holds an M.Sc. degree in Computer Science from University of Louisville (UofL), Kentucky, USA and B.Sc. degree in Electronic and Communication Engineering from Faculty of Engineering, Cairo University, Egypt.