Dr. M-H. Carolyn Nguyen is a Director of Technology Policy at Microsoft, focused on policy issues related to internet governance and the digital economy. Her past activities have included policy initiatives on privacy, open/big data, machine learning, data ethics, the internet of things, intelligent systems, and their effects on existing social, economic, and policy frameworks. She has worked at the intersection of these disciplines, collaborating with researchers, subject-matter experts, and industry pioneers, developing an evidence base to encourage a more holistic approach to policy. Her work is aimed at influencing global policy-making by engaging with stakeholders and raising awareness of the potential of technology, through participation in public policy dialogues and venues, including the United Nations (UN), Internet Governance Forum (IGF), the Organisation for Economic Co-operation and Development (OECD), and the World Economic Forum. She is a member of the Multistakeholder Advisory Group for the Internet Governance Forum and a vice chair of the International Chamber of Commerce Commission on Digital Economy.
Prior to joining Microsoft, Carolyn held a number of positions with Research in Motion, Avaya Communications, Lucent Technologies, and Bell Laboratories in the US and abroad. In addition to her policy work, her experience includes a range of business and technical responsibilities in developing and bringing to market innovative telecommunications solutions globally. Carolyn received her Ph.D. from the Center of Telecommunications Research at Columbia University, her Master from Cornell University, her Bachelor from Princeton University, and completed Executive Business Management Programs at Harvard Business School and London Business School.