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Consultancy Announcement # IGFP-1948‎

Implementing Entity:‎
United Nations Department of Economic and Social Affairs/Division for Public ‎Institutions and Digital Government/Internet Governance Forum (
IGF) Secretariat


I.‎ Background
The second phase of the World Summit on the Information Society (
WSIS) held in Tunis on ‎‎16-18 November 2005, requested the Secretary-General, amongst other, to convene “a ‎new forum for multi-stakeholder policy dialogue – the Internet Governance Forum (IGF). ‎The Internet Governance Forum Secretariat is based in the United Nations Office at ‎Geneva (UNOG). The mandate of the IGF, set out in Paragraph 72 of the Tunis Agenda for ‎the Information Society is to discuss the main public policy issues related to Internet ‎governance in order to foster the sustainability, robustness, security, stability and ‎development of the Internet. ‎

A report produced by the UN General Assembly Economic and Social Council (ECOSOC) ‎Working Group on Improvements to the IGF called for the development of more tangible ‎outputs to ‘enhance the impact of the IGF on global Internet governance and policy’. To ‎enrich the potential for IGF outputs, the IGF Multistakeholder Advisory Group (MAG) ‎developed an intersessional programme intended to complement other IGF activities. The ‎outputs from IGF intersessional activities are intended to become robust resources, to serve ‎as inputs into other pertinent forums, and to evolve and grow over time.  ‎
‎ ‎
IGF Best Practice Forums (BPFs), more specifically, offer substantive ways for the IGF ‎community to produce more concrete outcomes. While 
BPF outcome documents have ‎already been useful in informing policy debates, they are also viewed as iterative materials ‎that are not only flexible but also ‘living’ in the sense that they can be updated at any time ‎to accommodate the pace of technological change faced by internet policymakers. BPFs ‎have the freedom to define their own methodologies; tailored to each theme’s specific ‎needs and requirements.‎

II.‎ Work Assignment

Under the supervision of the IGF Programme and Technology Manager of the IGF ‎Secretariat, the Consultant will be responsible for carrying out tasks related to hosting ‎and reporting on IGF BPF meetings, synthesis and drafting of BPF outputs and ‎presenting BPF work during dedicated sessions at the 16th Annual Meeting of the ‎Internet Governance Forum.‎

The consultant will be responsible for facilitating and documenting the work related to convening of the two BPFs, recommended by the IGF MAG, related to the following topics:‎

  1. Cybersecurity​
  2. Gender and Digital Rights

III.‎ Duration of Contract ‎

The proposed contract will be for a period of seventy-five (75) working days within the ‎period of 20 April 2021 – 20 December 2021. ‎

IV.‎ Duty Station ‎

There is no specific duty station for this post. The consultant is not required to work on UN ‎premises but must be available for supervisory and review meetings/teleconferences. ‎

V.‎ Travel

The Consultant may be required to travel to attend:‎

  • The second face-to-face Open Consultations and MAG meeting (21-23 June 2021)
  • The 16th Annual Meeting of the Internet Governance Forum (6-10 December 2021)
  • Other Internet governance related events, as a representative of the BPF’s work. ‎ ‎In this case, air travel and daily subsistence allowance, at the rates established by UN rules ‎and regulations, shall be provided to the consultant.‎

VI.‎ Activities, Expected Outputs, and Delivery Dates:  ‎

1.‎ Work closely with the MAG-appointed facilitators for the Best Practices Forums, ‎over the course of the contract to develop the two BPF’s implementation strategy and workplan, as well as to ensure that the convening work and preparation of ‎outputs are consistent with the work done by the IGF multistakeholder intersessional ‎teams, including the IGF Multistakeholder Advisory Group (MAG) work. ‎(5 days) - Due date: ongoing.

2. Suggest and advice the BPFs on modalities and concrete actions to effectively respond ‎to:‎

a) The recommendations of the UN Secretary-General (in his statement at ‎IGF 2018/19): ‎

  • extend from multistakeholder to multidisciplinary; ‎
  • create share language and references; ‎
  • include and amplify the weak and the missing voices‎

b)‎ The Secretary-General priorities “to strengthen the Internet Governance Forum to ‎serve as a central gathering point to discuss and propose effective digital policies” ‎(remarks to UN GA 22 January 2020).

c) The United Nations Secretary-General’s Roadmap for Digital Cooperation that envisages a strengthened IGF including better integrating programme and intersessional work policy development work in other priority areas of the roadmap (Roadmap, para 93).

d) The recommendations to enhance future BPF work included in the final report of the 2020 “BPF on BPFs”. ‎(2 days) – Due date: ongoing.‎

3. Monitor and manage the discussion lists and carry out meetings using Zoom or other ‎methods setup for the assigned BPFs and document the process (e.g. by compiling ‎meeting summaries), feeding into the BPF output documents and the substantive sessions ‎at the 16th IGF.‎ (7 days) - Due date: ongoing.

4. Gather information on existing best practices, in consultation with the MAG appointed ‎facilitators and the IGF Secretariat in line with the discussed methodologies. It ‎is recommended to use the list of questions defined in the common template (see ‎Annex 1) as a guidance. ‎‎(8 days) - Due date: 1 September 2021‎.

5. Prepare the substantive output report for each of the two BPFs, (minimum of 10 pages, maximum of 40 pages ‎‎(annexes not included) in 12 points single space, using preferably the font, “Times New ‎Roman”), based on the inputs and the work produced by the BPF ‎community participants, other identified stakeholder groups, complemented with ‎independent research. ‎‎(6 days) - Due date: 20 October 2021.‎

6.‎ Invite and engage Multistakeholder Advisory Group (MAG) members and the wider ‎community to comment on the draft output reports and incorporate comments into a ‎revised paper. ‎(4 days) - Due date: 15 November 2021.‎

7.‎ Prepare summaries, introductions and background materials that can be used to brief the ‎press and experts on subject matter and reach out to the wider community ahead of the ‎BPF sessions at the annual meeting, as well as summaries of achievements for subject ‎experts after the meeting. This also includes populating the dedicated BPF section on ‎the IGF website, advising on social media outreach, and providing input for the online meeting schedule. ‎‎(5 days) - Due date: ongoing.

8.‎ Act as rapporteur and summarize all inputs provided to the BPF work over the course of ‎the contract, update and adjust the draft outcome document, and compile the final draft ‎that will be presented at the annual meeting. ‎(4‎ days) - Due date: 29 November 2021.‎

9. Support the BPF facilitators in coordinating the organization of the two BPFs sessions at the 16th annual IGF meeting and for each session, summarize discussions, taking into account the ‎proceedings, and adjust the BPF outputs if necessary. ‎(5 days) - Due date: 20 December 2021.‎

10. Contribute to the IGF2021 thematic stream reports, messages and Chair's summary
For the Chair’s summary:‎

a)‎ Together with the other IGF consultants, guided by the Secretariat and in consultation ‎with the host country Chair and incorporating inputs from various session organizers, ‎draft the Chair’s summary of the 16th Annual IGF meeting and IGF messages ‎‎(minimum 8 pages in 12-point font single-spaced). ‎‎(5 days) - Due date: 15 December 2021‎

d)‎ Revise the first drafts of the IGF2021 report based on the comments received from ‎the Supervisor and deliver the final drafts. ‎(2 days) Due date: 20 December 2021‎

For the thematic stream reports:‎

e)‎ Together with the other IGF consultants, guided by the Secretariat and in consultation ‎with the host country team and incorporating inputs from various session organizers, ‎prepare draft overviews for each of the main themes in the leadup to IGF2021. The ‎overviews should include:‎

  • A concise framing of the theme
  • Information about the IGF2021 sessions that will discuss the theme
  • A list of the policy questions from sessions related to the theme. (5 days) - Due date: 16 November 2021‎​

f)‎ During the week of IGF2021, together with the other IGF consultants, guided by the ‎Secretariat and in consultation with the host country team and incorporating inputs ‎from various session organizers develop rolling summaries of the discussions held ‎during the various IGF2021 sessions. The summary should reflect a balanced ‎interpretation of the discussions and map out both the converging and diverging ‎opinions expressed. It should also document if any topic earmarked for further ‎discussion for the 2021 cycle. The descriptions, transcripts and reports of the ‎following IGF2021 sessions should be used as a basis in preparing these reviews:‎

  • Main/focus sessions
  • Workshops
  • Sessions of Dynamic coalitions and National and Regional IGFs ‎
  • Open forums
  • Best practice forums. ‎(5 days) Due date: 10 December 2021‎

g)‎ Finalize the thematic stream reports, taking into consideration community feedback ‎received on the rolling summaries produced during the IGF2021.‎ (5 days) Due date: 20 December 2021‎

11.‎ Produce, for publication on the IGF website and distribution, publishable Best Practice ‎handbook as a final outcome of the BPFs, including executive summaries that could be ‎used as stand-alone documents or compiled with the executive summaries of the other ‎intersessional workstreams in one document. Coordinate among the BPFs and other intersessional workstreams and the Secretariat on ‎layout and structure of the final document (minimum 10 pages in 12 points single ‎space, using preferably the font, “Times New Roman”).‎ ‎(7 days) - Due date: 20 December 2021.‎

VII. Qualifications, Experience and Skills

  1. Master’s degree in information communication technologies, social sciences, ‎development studies, management or other relevant disciplines or equivalent fields, ‎or 8 years of relevant work experience.‎
  2. A minimum of 5 years of professional experience including analytical work related ‎to ICT, Internet governance, public policy-making, development management, ‎participatory governance, capacity building, etc. Considerable related experience ‎drafting high-level reports, meeting summary’s, and synthesizing complex ‎information and inputs. Evidence of high-level level knowledge, particularly in ‎the discourse of cybersecurity, digital inclusion, gender policy, participatory policy ‎development or other related area is required. ‎
  3. Excellent written and oral English language skills are required.  

VIII.‎ Performance Indicators

The performance of the consultant will be measured by:‎

  • Level of cooperation with the MAG issue coordinator(s) and other BPF participants;‎
  • Timely submission of outputs; ‎
  • Quality of synthesis and summarizing of the BPF community discussions, outputs ‎demonstrating high-level knowledge of the subject matter; ‎
  • Readability of the outputs; ‎
  • Positive feedback from experts. ‎

IX.‎ Terms of Payment

The Consultant’s fee will be commensurate with experience.‎

Payments will be initiated upon successful completion or documented progress made on ‎tasks as mentioned in the above Terms of Reference. ‎

The Consultant will be paid in two parts upon certification from the Supervisor that the ‎tasks have been satisfactorily carried out as follows:‎

  1. The first payment of 40%, due on 10 July 2021, of the total fee will be paid upon submission of progress report showing satisfactory results against implementation strategy and work plan of items 1-3 of ‎TOR in section VI.
  2. The second and final payment of the remaining 60% of the total fee will be paid upon satisfactory ‎completion of items 4-11 of the TOR in section VI, and the finalisation of all other ongoing items in 1-3. 


Interested candidates can forward a completed PHP form to the IGF Secretariat at: [email protected]  by 2 April 2021.    

Annex 1‎
IGF 2021 Best Practice Forums
Reporting Template

Rapporteurs of each Best Practice Forum (BPF) will produce outputs of the intersessional BPF ‎discussions using this template as a guide, also following the advice of those participating in ‎the intersessional thematic discussions of each BPF. The reporting structure/outputs may ‎differ depending on if the BPF theme has already been worked on previously by the IGF or if ‎it is a new BPF topic, etc.‎ 

  1. Definition of the issue(s)‎
  2. Regional specificities observed (e.g. Internet industry development)‎
  3. Existing policy measures and private sector initiatives, impediments
  4. What worked well, identifying common effective practices
  5. Unintended consequences of policy interventions, good and bad
  6. Unresolved issues where further multistakeholder cooperation is needed
  7. Insights gained as a result of the experience
  8. Proposed steps for further multistakeholder dialogue

‎ ‎Note: The means employed to achieve a solution are as important as a learning experience as ‎the actual ends achieved.  A discussion of unintended consequences, both positive and ‎negative, of mistakes that were made and of lessons learned will further enrich an ‎understanding of what has been accomplished.‎



Contact Information

United Nations
Secretariat of the Internet Governance Forum (IGF)

Villa Le Bocage
Palais des Nations,
CH-1211 Geneva 10

igf [at] un [dot] org
+41 (0) 229 173 411