IGF 2017 WS #100 Bridging digital divides through cybersecurity capacity building

Proposer's Name: Ms. Sophie Tomlinson
Proposer's Organization: ICC BASIS
Co-Proposer's Name: Ms. Timea Suto
Co-Proposer's Organization: ICC BASIS
Mr Belisario Contreras, Inter-governmental Organization, Organization of American States Ms Sophie Tomlinson, Private Sector, ICC BASIS Ms Carolin Weisser, Civil Society, Oxford Martin School Global Cybersecurity Capacity Centre

Session Format: Break-out Group Discussions - 90 Min

Country: France
Stakeholder Group: Private Sector

Country: France
Stakeholder Group: Private Sector

Speaker: Audrey Plonk
Speaker: Nguyen Trong Duong
Speaker: Lara Pace
Speaker: Belisario Contreras
Speaker: Didier Nkurikiyimfura
Speaker: Arnold van Rhijn
Speaker: Lillian Nalwoga

Content of the Session:
Internet Governance issue:
First-time users and certain demographics (e.g. children, women) are most often confronted with the impact of cybercrime, cyberbullying and other cyber risks. Those groups, in particular, but all Internet users need to be able to identify those risks and manage threats effectively to take advantage of the opportunities that the Internet offers. Increased awareness about cybersecurity and knowledge about how to protect themselves can strengthen not only the individual and the communities but also the ability of a whole country to protect critical digital infrastructure and combat cyber threats. The maturity of cybersecurity capacity in a country encourages confidence in the online environment and fosters meaningful access by all groups in society, thus helping address digital divides. There is a broad agreement that collaboration between stakeholders to mitigate potential threats and foster access is crucial for this effort.

The purpose of this workshop is to bring together cybersecurity experts from different stakeholder groups to raise awareness of ongoing multistakeholder partnerships in cybersecurity capacity building efforts globally. The workshop will look forward to the digital future and discuss opportunities for scaling up these efforts and leverage their learnings to address implementation challenges in cybersecurity capacity building, an essential dimension for bridging digital divides.

Session format:
Through break-group discussions the workshop will provide an opportunity for stakeholders to meet one another, share experiences and identify opportunities for cross-border collaboration. The break-out group discussion will facilitate sharing of best practices and lessons learned from deploying cybersecurity capacity building initiatives. These will be collected and shared in the workshop report as a tool for those aiming to launch such initiatives in the future.

• The workshop will open with discussion between experts and participants on the importance and impact of cybersecurity capacity building efforts taking place around the world. (20 minutes)
- Experts will be asked to highlight in their remarks how developing countries can utilise private sector expertise, and work with the technical community and civil society to address goals and provide examples of forums/initiatives where this is taking place.
• Participants will be invited to split into groups and will be asked to:
- Share their views and experiences on existing initiatives they participated in, know of or helped launch.
- Survey examples of where cybersecurity capacity building has helped bridge digital divides.
- Evaluate opportunities and challenges faced.
At least two experts will lead each break-out group and co-organisers will explore the use of a hand-out (with specific questions) for each break-out group to facilitate discussion. (30 minutes).
• Through an interactive discussion, all participants will then have the opportunity to:
- Report back on their break-out group discussion
- Identify mechanisms and initiatives that can be leveraged for international multistakeholder cooperation.
The moderator will have 3 minutes to sum-up discussion and close session (40 minutes).

Relevance of the Session:
The workshop will be directly related to the IGF 2017 theme as cybersecurity is increasingly important to ensure everyone’s digital future is safe and empowering. There are many multistakeholder initiatives taking place around the world to support capacity building (such as the Global Forum on Cyber Expertise) but often little knowledge of where countries can go to exchange knowledge/views with relevant stakeholders and experts. The workshop will provide an opportunity to share global best practices and help stakeholders address the opportunities and challenges they are facing nationally to ensure the digital future is secure and accessible for all.

Tag 1: Cybersecurity
Tag 2: Access and Diversity
Tag 3: Multistakeholder Cooperation

Speakers have been chosen to ensure geographic, gender, sector, and stakeholder group diversity.

Ms Audrey Plonk of Intel will share her experience on cyber capacity building and explain the role of the private sector.

Mr. Nguyen Trong Duong,Vietnam Computer Emergency Response Team will provide technical expertise from Vietnam on how cybercapacity building can be leveraged.

Lara Pace of the Oxford Martin School Global Cybersecurity Capacity Centre will share her experience working with partners and stakeholders on cybersecurity capacity building initiatives and the opportunities and challenges faced.

Belisario Contreras of the Organization of American States will share his expereices working on cyber security initiatives in the Americas including the Creation and Development of Computer Emergency Response Teams (CERTs); Provision of Technical Training; Implementation of Crisis Management Exercises; Capacity building on Industrial Control Systems (ICS), and coordinating outreach and collaboration with other international and regional organizations working on cyber issues.

Didier Nkurikiyimfura of Smart Africa will bring his experience leading the development and implementation of various strategic policies and implementation frameworks in Africa inparticularly Rwanda.

Arnold van Rhijn of the Netherlands Government will share experience providing cybersecurity capacity building globally and in particular in developing countries.

Lillian Nalwoga of ISOC Uganda will share experience from the technical community in Uganda on how cybersecurity capacity building can help bridge digital divides.

This workshop aims to gather a variety of stakeholders to raise awareness of ongoing multistakeholder partnerships in cybersecurity capacity building efforts globally. Each stakeholder group will be represented and speakers will represent different geographies and cultures to provide varied policy perspectives and a menu of different arenas where cybersecurity expertise is available.

Co-organizers will share different perspectives and represent different stakeholder groups and geographies.

Gender balance has been encouraged through speaker choices and each speaker will bring unique expertise and experience to the topics discussed.

Special attention will be made during the planning of the session to ensure diverse interventions from workshop participants can be facilitated through the break-out group discussion and organisers will encourage remote participation by promoting the workshop on social media.

Organisers will explore facilitating the intervention of a remote hub in a developing country. This could be arranged by sending a remote hub prepared questions to be discussed in the break-out groups and have them report on their ideas during the session.

During the break-out group discussion diverse experts/speakers will be assigned to each group help animate discussion and ensure different perspectives are raised.

Organizers will build on experience organizing break-out groups in the past and special attention will be made throughout the planning of the session to ensure diverse interventions from workshop participants can be facilitated in person and remotely. Organizers will also encourage remote participation on social media.

Onsite Moderator: Dominique Lazanski, GSMA
Online Moderator: Timea Suto, ICC BASIS
Rapporteur: Stephanie MacLellan, Centre for International Governance Innovation

Online Participation:
The remote moderator will be involved throughout workshop planning to provide guidance on where remote participation will need to be facilitated.

The moderator will frequently communicate with the remote moderator throughout the session to ensure remote participants’ views/questions are reflected in the discussion and the remote moderator will raise her hand when an online participant wishes to make an intervention.

Organisers will ensure that the workshop is promoted in advance to the wider community to give remote participants the opportunity to prepare questions and interventions in advance and to generate interest in the workshop. Organizers will also ensure the workshop is promoted on the ICC BASIS website and via social media.

During the break-out group discussion the remote moderator will manage the discussion online with one of the speakers. This will ensure remote participants are given the opportunity to communicate with an expert directly. Remote participants will be asked if they would like to provide a remote intervention in the final section to brief the group on what was discussed. This will help ensure equal online participation.

As noted above, organizers will also explore including a remote hub in the discussion.

Discussion facilitation:
The list below provides examples of the ways discussion will be facilitated amongst speakers, audience members, and online participants and ensure the session format is used to its optimum:

Seating: The speakers will sit up at the front of the room in a roundtable format for the first part of the discussion. This will help set the scene and provide an opening discussion to highlight key issues. Following the first section, speakers will sit amongst participants in break-out groups (number dependent on the number of participants) and remain in these groups for the rest of the session. There should be enough chairs and tables in the room to arrange these groups. This will encourage discussion by creating an enabling and comfortable atmosphere where all speakers and participants are given an equal footing in the discussion. The moderator will have a prominent seating position and may walk around the room to engage participants.

Material: Pens and paper will be provided by co-organisers for the break-out group discussion. The preparation of handouts will also be explored by co-organisers to help facilitate interaction. Groups will nominate one person to take notes/fill in handout and give it to the rapporteur after the session so all input can be collected for the workshop report. This material will be sent to any remote hubs in advance and share online via the webex platform for remote participants.

Media: ICC BASIS will explore the use of other visuals (i.e. PowerPoint slides, images,) to animate the session and aid those whose native language may not be English.

Experts who have short video material to share will be encouraged to help animate discussion and debate on these examples. Video material may also help engage remote participants.

Preparation: A prep call will be organised for all speakers, moderators and co-organisers in advance of the workshop so that everyone has a chance to meet, share views and prepare for the session.

Given the varied background of discussants and audience members, ICC BASIS will explore introducing questions to animate discussion on social media in the run up to the workshop. This will introduce the subject, encourage conversation and create links to other dialogues on cybersecurity taking place in other forums to create awareness and help prepare in-person and remote participants for the workshop.

The moderator will have questions prepared in advance to encourage interaction among invited experts and between participants, if conversation were to stall.

Moderator: The moderator will be an expert and well-informed and experienced in animating multistakeholder discussions.

During the open discussion in the group, open questions will encourage responses from participants and everyone will be given an equal footing and opportunity to intervene. Walk-in participants will be encouraged to participate in the discussion by the moderator who will seek contributions from participants in person and remotely.

The remote moderator will play an important role in sharing the ideas of remote speakers/participants and will encourage interventions through video interventions if avaialble. The remote moderator will animate a separate break-out group of online participants with an expert/speaker.

Reporting: Following the break-out group discussion, the groups will report back to all participants on discussion. To encourage diverse contributions, a participant (not expert/speaker) will be invited to summarise their break-out group’s discussion. This will be the same for remote participants who will be encouraged to share updates on their discussion. The moderator will then animate discussion between experts and participants to help conclude and generate suggestions for possible next steps.

All break-out groups will nominate a note taker to record discussion and hand-outs will be given to the rapporteur at the end of the session to be included in the workshop report. This will help support the creation of a menu of ideas/resources for cybersecurity capacity building which the organizers plan to include in the workshop report.

Conducted a Workshop in IGF before?: Yes
Link to Report: https://www.intgovforum.org/multilingual/filedepot_download/4098/293

Additional Reference Document Link: https://iccwbo.org/global-issues-trends/digital-growth/cybersecurity/

Contact Information

United Nations
Secretariat of the Internet Governance Forum (IGF)

Villa Le Bocage
Palais des Nations,
CH-1211 Geneva 10

igf [at] un [dot] org
+41 (0) 229 173 678