Relevance to Internet Governance: The Internet is a vital and global resource that is used, maintained and serviced by a collection of users, companies, vendors, and governments. Internet Governance is the forum for the education, discourse and collective decisions on how to manage issues relating to creating not just consumer trust, but trust with all the stakeholders on the importance of these issues.
Relevance to Theme: The Internet works because of trust. Registries, registrars and registrants need to trust that each other is working in their best interest. Consumers also need to trust that each of those three entities are also working in their best interest, and resolving issues when they arise. Internet Governance is key to ensure there are mechanisms in place to protect not just consumers using the Internet, but also provide stakeholders the tools and processes to protect those consumers.