IGF 2020 WS #123 Hack the Gap - Digital solutions narrowing gaps


Organizer 1: Civil Society, Western European and Others Group (WEOG)
Organizer 2: Civil Society, Western European and Others Group (WEOG)
Organizer 3: Civil Society, Western European and Others Group (WEOG)

Speaker 1: Klimek Katarzyna, Civil Society, Western European and Others Group (WEOG)
Speaker 2: Arsene Tungali, Civil Society, African Group
Speaker 3: Saba Khalid, Technical Community, Asia-Pacific Group
Speaker 4: Dorothy Gordon, Civil Society, African Group


Other - 90 Min
Format description: Fishbowl Session A fishbowl is a great format to encourage a vivid and dynamic discussion among participants around a certain topic. https://en.wikipedia.org/wiki/Fishbowl_(conversation) WSA already conducted many fishbowl sessions during our own events, with great results. WSA chairman Prof. Dr. Bruck will moderate the session, making sure that the format rules are followed and the contributers speak to the topic. The only requirement is that there are: 2 handheld microphones 5 - 6 chairs that are not locked to the floor and can be placed in a half-circle WSA is used to react creatively to the respective room set up and knows how to manage the situation flexibly. The suggestion would be to structure the session like this: 5 min - introduction about hack the gaps 15 min - 3 short innovation talks by digital social entrepreneurs to provide concrete examples and inspirational stories followed by the fishbowl the workshop can be done in 60 or 90 minutes.

Policy Question(s)

How do we promote digital local content and innovative solutions in a digital economy dominated by a few corporates in the Silicon Valley? How do we make digital solutions more inclusive and ethical?

Gender Equality local content Social entrepreneurship Digital solutions for and by people with disabilities


GOAL 1: No Poverty
GOAL 3: Good Health and Well-Being
GOAL 4: Quality Education
GOAL 5: Gender Equality
GOAL 7: Affordable and Clean Energy
GOAL 9: Industry, Innovation and Infrastructure
GOAL 13: Climate Action
GOAL 17: Partnerships for the Goals


Digital technologies, applications, social media, AI and algorithms effect our daily lives, make our work more efficient, connect people and communities in real time and provide new business opportunities. Especially during the current Covid-19 crises, several communication tools and platform bring us closer together. However – there still are huge gaps in the digital era. Gaps in terms of gender, in terms of access, in terms of content, in terms of wealth, Hack the Gap will discuss in an interactive manner, how these gaps can be addressed and solved. Very concrete examples by digital social entrepreneurs from all regions world-wide will demonstrate solutions and approaches to involve more women in the development of digital solutions – provide access and new opportunities for people with disabilities – empower micro entrepreneurs with no digital knowledge from emerging markets or focussing on local digital content to reach new audiences. The workshop will be facilitated by the WSA – a global community and awards system initiated in 2003 in the framework of the UN World Summit on the Information Society. Since this time, WSA reaches out to all UN member states in order to highlight and compare best practice solutions in high quality digital, local content serving society and implementing the global goals for sustainable development. Hack the Gap will select proven digital solutions in the areas of gender, accessibility and local content from all world-regions and will use these examples for a multi-stakeholder dialogue, in order to come up with new ideas and perspectives how to make the Internet and the digital economy more inclusive and diverse.

Expected Outcomes

News articles for the WSA webpage News article for the WSA newsletters stories for social media (instagram, Facebook) Report to WSA global community

see format - Fishbowl

Relevance to Internet Governance: Discussed topics like local content, digital entrepreneurship and an inclusive Internet are relevant for all policy makers. In the workshop perspectives from different regions and stakeholders will be heared and shared.

Relevance to Theme: The Hack the Gap workshop will focus on several areas that are relevant for the Thematic Track "inclusion". 1.) Local Content & Language Diversity 2.) Accessibility & Policy for Social Inclusion 3.) Digital Literacy, Capacity Development, & Future of work 4.) Sustainable Business Models in the Digital Age

Online Participation


Usage of IGF Official Tool.