IGF 2022 WS #309 Access to remedies in safeguarding rights to privacy & data

Tuesday, 29th November, 2022 (10:45 UTC) - Tuesday, 29th November, 2022 (11:45 UTC)
Press Briefing Room

Organizer 1: Jonathan ANDREW, Danish Institute for Human Rights
Organizer 2: Cathrine Bloch Veiberg, Danish Institute for Human Rights

Speaker 1: Jonathan ANDREW, Civil Society, Western European and Others Group (WEOG)
Speaker 2: Cathrine Bloch Veiberg, Technical Community, Western European and Others Group (WEOG)

Additional Speakers

Speaker #3  Ms. Cynthia Chepkemoi
Data Protection Counsel (Advocate), Association of Privacy Lawyers in Africa, Kenya


Speaker #4  Ms. Mosa Thekiso - Executive Head: International Legal & Regulatory (Digital Services & Platforms and AI) at Vodacom South Africa

Speaker #5  Ms. Maureen Mwadigme - Senior Human Rights Officer: Kenya National Commission on Human Rights

Speaker #6: Stella Alibateese - Director: National Personal Data Protection, Uganda


Cathrine Bloch Veiberg, Technical Community, Western European and Others Group (WEOG)

Online Moderator

Jonathan ANDREW, Civil Society, Western European and Others Group (WEOG)


Jonathan ANDREW, Civil Society, Western European and Others Group (WEOG)


Debate - Auditorium - 60 Min

Policy Question(s)

- How can citizens' access to justice be enhanced through the provision of mechanisms to seek redress where their personal data is misused? - What role do regulatory and oversight bodies play in ensuring the effective enforcement of data protection and privacy laws? - How can public authorities play an effective role in safeguarding rights online through educating civil society on data protection and data security?

Connection with previous Messages:


10. Reduced Inequalities

Targets: This session will contribute to developing and ensuring a conducive policy environment in relation to data protection oversight and shall also seek to support the rule of law at the national and international levels and ensure equal access to justice for all through access to remedies. The effective oversight of data protection regulation contributes to developing effective, accountable and transparent institutions at all levels at the domestic level. Further, the session will also explore how public access to information, in accordance with national legislation and international agreements, enables citizens and reinforces enforcement of their human rights. Strengthening relevant national institutions in the realm of data protection and data security, including through international cooperation, also helps build capacity at all levels in relation to countering terrorism and radicalisation in the online sphere.


Whilst the personal data of users of digital services are increasingly recognised as a valuable commodity for both private sector actors and public authorities, across many jurisdictions rights holders often lack the means to seek corrective action and redress when subject to transgressions such as data breaches or the misuse of their personal data.This session will discuss how different national and regional oversight and regulatory agencies can develop and strengthen the role and rights of citizens in mechanisms provided to address and resolve grievances.

Expected Outcomes

The discussion will highlight the experiences and perspectives of the following key stakeholders: -Data Protection Authorities -Information Commissioners and Ombudspersons -Telecommunications Regulators -National Human Rights Institutions -Civil Society Organisations & NGOs During the session the various speakers will debate the role, processes and experience of their respective organisations in procedures that provide data subjects access to formal complaints mechanisms to challenge infractions and seek redress.

Hybrid Format: Prior to the session, participants will be able to engage with materials – including tools, practice examples etc. from the various speakers. During the session the moderator and panellists will pose questions to the audience, and online polls and voting systems will be used to capture input on key questions from the onsite and online participants.

Online Participation


Usage of IGF Official Tool.