The exploitation of vulnerabilities in digital products is an essential component of cyberattacks. Several multilateral and multistakeholder forums develop norms and principles to reduce such vulnerabilities. Standard-setting organisations cope with developing new standards, while national regulators propose baseline requirements and certification and labelling schemes. The Geneva Dialogue on Responsible Behaviour in Cyberspace project (Geneva Dialogue) brings together global companies to develop a set of good corporate practices that translate high-level principles into day-to-day operations. The session, moderated by Mr Vladimir Radunović, was built on the workshop on the security of digital products organised by the Geneva Dialogue at the IGF 2020 and its ongoing work in this field.

The Geneva Dialogue initiative was introduced briefly by Mr Benedikt Wechsler (Head of Division for Digitalisation, Federal Department of Foreign Affairs (FDFA) of Switzerland) who explained that its purpose is to build a bridge between the principles and the practical level by applying a bottom-up approach. This approach brings together the private sector, the regulators, the information technology (IT) community, and the civil sector. Its main strength is its ability to be practical and non-ideological and to develop actionable principles for the security of digital products.

Mr Lexey Kuznetsov (Head of Security Analysis, BI.ZONE) elaborated on the magnitude of the problem derived from the security of digital products today. There is an increase in the number of attacks and vulnerabilities these days, especially since IT infrastructure is becoming more code-based. As codes become more complex (with digital products ending up as part of the critical infrastructure) and developers don’t have enough security knowledge, there is a need to improve transparency and apply a more responsible approach to digital products.

From the perspective of policy and regulation, digital products constitute a new field of governance and regulation. Ms Nele Achten (Senior Researcher for Cyber Security and Foreign Policy, ETHZ Center for Security Studies) presented her research on the topic noting that the term digital products is not used in regulatory instruments or guidelines on the operational level. Furthermore, her analysis revealed that the industry is not against mandatory security requirements, but there is a need for better transnational recognition of certifications. This raises two questions: Which actors are capable of advancing policies of digital products security on an international level? Can we develop policies applicable for all types of digital products?

Mr Edwin Sin (Singapore Cybersecurity Authority) provided a possible answer to some of Achten’s questions by presenting the Singapore CLS initiative. The CLS demonstrates how stakeholders can collaborate (in this case, the regulator and the private sector) in creating labels for securing digital products. Furthermore, the collaboration between Singapore and Finland in recognising each other’s labels demonstrates that states can collaborate and bridge the gap on a more international level.

Work by the Paris Call provides another example of a multistakeholder initiative dealing with ICT supply chain security. Ms Anastasiya Kazakova (Senior Public Affairs Manager, Kaspersky) presented the project in brief. The objective of the work is to shed light on the implementation of the existing OECD recommendations on the topic and share practical, actionable steps stakeholder groups can take for stronger ICT supply chain security. The main conclusion is that all actors have a role to play towards stronger ICT supply chain security. She explicitly highlighted the need to create incentives for security-focused behaviour on both the supply and demand side, enhancing ICT supply chain transparency by the public and private sector, and ensuring harmonisation across emerging national regulatory and industry approaches.

The topic of harmonisation was echoed in the discussion that followed around the issue of standardisation organisations and regulators and the need to incorporate them in the talks.

DCAD Challenges & Opportunities for PWDs in a Post Covid World

Rapport IGF 2021

Moderator: Judith Hellerstein

Rapporteur: Peter Crosbie

Judith Introduced the session, the role of DCAD and the speakers.

Gunela Asbrink spoke of the need for accessibility to be included from the ground up, that people with disabilities need to be included at all levels of organisations, including leadership where a disability champion at senior levels makes a real difference. Gunela reinforced that it essential that  websites and documents are accessible and that staff understand accessibility requirements. She referenced the UN Disability Inclusion Strategy which discusses embedding disability inclusion and plans, establishing institutional ownership, building the knowledge and capacities of staff of disability inclusion, improving digital accessibility, and supporting the meaningful participation of persons with disabilities and their representative organisations.

Gunela also spoke of her experience on the MAG and of her recommendations. Firstly, there should be a comprehensive accessibility evaluation of the IGF website and possible remediation based on that evaluation and that evaluation should be undertaken by persons with disabilities. Secondly, of the need for training for members of the IGF community in making web content accessible to ensure that accessible websites and documents remain accessible. And thirdly new online tools need to be developed by companies that have documented experience in accessibility and are staffed by people with disabilities in order to test the tools. This requirement could be part of procurement documentation. There are already guidelines that could be used as a reference, such as section 508 of the U.S. Rehabilitation Act, and the European standard for ICT products and services (EN 301 549).

Muhammad Shabbir also spoke of the need for people with disabilities to be included in the planning, implementation, and evaluation of all digital projects. In the context of IGF, he pointed out that while accessibility and participation have been improved at the national level for some countries, there are still many countries, particularly in Asia and Latin America, where it is lacking. He spoke of the workaround accessibility that has been undertaken by the United Nations, ICANN, and similar organisations, but commented that this work needs to be structured from bottom-to-top and top-to-bottom and applied at all policy and implementation levels. He gave the example of the Internet Society, where he has become the first elected member of the board of trustees of the Internet Society to have any lived experience of disability in spite of the fact that ISOC has a number of accessibility programs and initiatives for PWD. In other words, while ventures are starting to be put in place, what’s lacking in Internet governance discussions is the actual participation of people with disabilities.

Muhammad then made the observation that there tends to be less participation of PWD in discussions on Internet Governance. Regardless of the reasons, people with lived experiences of disability need to be proactive and included in these discussions.

Finally, Muhammad reinforced the need for PWD to be included at the leadership level and repeated Gunela’s point for the need for a disability champion. He pointed out that while the Secretary-General started an inclusion initiative in 2019, there is no one with a disability on that panel.

Muhammad concluded by reinforcing the need for digital accessibility for people with disabilities, pointing out that whether a disability is temporary or permanent, many of us will at some stage need accessibility requirements. We can ensure that these requirements are put in place if there is a will and desire to do so.

Lidia Best also reinforced the need for PWD in leadership, and spoke of the need for a greater understanding of disability needs, especially in digital and online meetings. She commented that in Poland and other countries there’s still a lack of accessibility and lack of understanding of the need for additional support such as assistive listening devices and captioning. Improving this situation, even at a basic level, still faces resistance. Lidia gave the example of public announcements regarding Covid, where live captioning was not provided.

Lidia also spoke of how this lack of accessibility has an impact on those who speak minority languages where available access technology and approaches are not always implemented, which means that these populations are excluded from participation. She highlighted that even though the IGF conference was held in Poland, captioning was only available in English, excluding many disabled Polish speakers. This lack of support for speakers of minority languages extends to published material. For example, while there are guidelines on accessible meetings, these are often only available in English or the majority languages.

Judy Okite addressed difficulties that arise within the disability community itself, where there can be a lack of understanding of accessibility in a broader sense. This can extend to a lack of support for accessibility measures that are outside of those that a particular individual or group requires, and through that, to a lack of consensus. Judy spoke of the difficulty of bringing people outside of the disability community on board when the disability community itself is fragmented on just what accessibility means. Judy concluded by highlighting the need for advocating for accessibility on a local and regional level, not just at a national level.

In follow-up discussions, Muhammad Shabbir spoke of his work with the Internet Society (ISOC) where he is a member of the board, and where he has been focusing on raising awareness around the need for accessibility. This has involved working to overcome an inbuilt organisational cultural mindset that tends to see accessibility as an optional added extra rather than a fundamental necessity, He highlighted the success he has had in ensuring that ISOC board meetings are now captioned.

Peter Crosbie highlighted the importance of including accessibility measures for people with cognitive disabilities, especially in a post-Covid world where there has been an increase in online and virtual meetings, classes, and presentations. He also highlighted that there are more children with cognitive disabilities than all other disabilities combined and that these children are being disproportionately excluded through a failure to adequately apply digital and online accessibility measures.

The Bangladeshi chapter also highlighted difficulties with accessing health and education services when online and digital accessibility measures are not implemented, which is resulting in people not being able to access these services.

In winding up, Judith Hellerstein also pointed out the importance of Chat in online discussions for people with disabilities, and the necessity for it to be included in official records and transcriptions.

Report on DC SIG meeting - IGF 2021                                                         

Session Description can be found at: https://www.intgovforum.org/en/content/igf-2021-dc-sig-rising-to-curren…

Slides can be found at: https://www.intgovforum.org/en/content/igf-2021-dc-sig-rising-to-current-challenges-facing-schools-of-ig

The session was held on Thursday, 9th December, 2021 at the Katowice IGF meeting. The meeting was held in a hybrid manner with a dozen or more in room participants and an equal number of remote participants. The contributions between the online and in person participants was well balanced. Gender, stakeholder designation, and geographical distribution also appeared to be well distributed. The meeting was chaired by Avri Doria, coordinator of the Dynamic Coalition.

The first part of the meeting was dedicated to presentations by several existing schools of internet governance including: the North American School, the Virtual School, The African School, Ghana School, the South School, the Argentina School, the Russian School, the Nigerian School, the Asia Pacific School, the India School, the Armenia School, the Pakistan SChool, and the European School.  Each of the schools not only discussed their origins and programs but discussed how they had dealt with putting on a school during a year when concerns about Covid predominated. The group also heard from several schools that are in the process of formation or have just held their first sessions: by the Free Moscow University, an initiative in Chad, which had its first session in 2021, a first year of a Central Africa school in Cameroon, and a school in Somalia. Comments were made during the discussions on the importance of these Schools of Internet Governance in the continuing spread of information on the issues that are gripping the world in terms of internet usage around the world, locally, regionally, and internationally. There was also a recognition of the number of youth leaders in internet governance that emerge from these schools; young leaders who are frequently seen among the active participants of many organizations. The various schools have done a good job of educating those who are interested in furthering the multistakeholder discussions of internet governance.

The second item on the agenda was a recap of the year's activities in the Dynamic Coalition. Basic activities included continuing work on the DC’s web site, where information about schools and curricula can be posted by the participating schools, and continued work on the two living documents that the DC maintains; one a toolkit on how to start a school and one a document, still in its early stage of development, on operational advice on running a school. Additionally, a program was run where interviews were done by Glen McKnight with the founders and organizers of many of the existing schools. These interviews can be found at: https://www.igschools.net/sig/sig/video-interviews/. The group discussed some of the challenges that were brought up in these interviews.

The third item on the agenda involved planning for 2022. Each year, the DC tries to chart its plan of activities for the following year. The first item to be discussed was an initiative by the IGF Secretariat to work with the DC on Internet Governance schools and its  members, as well as with the broader community, to design a global Internet Governance syllabus. Farzaneh Badiei, the consultant hired by the IGF Secretariat for the task spoke to the group about her plans for the project. 
In the discussion of future project, some of the suggestions for 2022 include:

   * There was a discussion of what collaboration would be possible with the IGF Secretariat project to design a syllabus. While the consultants plans to collaborate in producing a version of such a curriculum, it was unclear to what extent the IGF Secretariat project included participation by the DC in the long run.
   * There was discussion on  ideas for collaboration among schools  This include both linkages among the fellows and the faculty from the schools, not only those from the same school but also the possibility of communication among the schools.. Some of the current methods of communication, such as email list and social media, were discussed.
   * There are plans to update current SIG documents. The Toolkit needs to be updated each year so that it does not become stake. Additionally there are sections of that document that need further work. In terms of the Operations Guide, it is currently an annotated outline of the issues an organizer needs to deal with. The Guide needs further work, the kind of work that can only be done by volunteers who have the experience establish a program that focuses on methods for obtaining sustainable funding for schools of Internet Governance. A near universal problem that schools have is finding adequate funding for schools, faculty, and support of the fellows. 
   * There was a discussion of establishing schools that paid special attention to the issues within countries. Most schools have focused on the international and regional scope of governance issues. More programs are needed that look at the issues in terms of their national and local effect. The idea was presented of producing curricula and support for specialized schools for parliamentarians and legislators..

These items will be discussed in the meetings during 2022, and volunteers will be sought for the various tasks involved.

The final item was a presentation by Wolfgang Kleinwachter, the founder of the first School on Internet Governance, the European Summer School of Internet Governance. His remarks are included in full:

Thank you, Avri.  Thank you very much.  I'm really fascinated, you know, how this idea which came out of the early days of the Information Society was 15 years ago has evolved over the 15 years, and we have now this wonderful network of national and regional and global Schools of Internet Governance. 

On Monday, in the Day 0 event, I met again virtually Francois from Singapore, because he, like Avri, was a member of the WGIG and was with the President of the International Information Society and I was with the International Association for media and communication research NGOs and UNESCO.  And we organized a meeting, like the Day 0 meeting on the eve of the World Congress of the ICE, in a small village where we said, what can we do now with this agenda as academic persons? 

So, two ideas came out.  One was the Giganet and the other one was the concept of the summer school.  And the concept of a summer school was driven by two basic ideas.  One basic idea was that Internet Governance is a multidisciplinary phenomenon.  And normally, universities and academic institutions are organized around disciplines.  You can study law, business, infomatics, political science.  But Internet Governance goes across a lot of disciplines.  And so far, we had to invent something new and an interdisciplinary course. 

And the second thing was, it's not enough to have academic teachers.  So, it's learning in a multi‑stakeholder environment.  You have to understand your role of technical people who manage this.  You have to see the business perspectives, you have to see what are the users' perspectives, and you have to understand the role of government.  So, these two basic ideas, the multidisciplinary and the multi‑stakeholder approach, where the starting point for the pilot project, which we did 15 years ago, and I'm very happy to see that, you know, more or less now more than 20 schools have taken this concept and have further developed. 
So, I remember in 2008, '09, '10, we discussed, why not take a global academy?  But then we rejected this idea and established the Dynamic Coalition.  And I think this was a very wise decision, because this Dynamic Coalition gives you a lot of flexibility, because you have different local needs and you have different experience of different models, you know, how to design a special school in your country, in your region. 

So, the beauty of the whole process now, which has started 15 years ago, is also the pluralism, the diversity and the different models that have emerged.  So, I think this is very good because we can learn from different models and can be inspired. 

And I'm in particular thankful for Avri, which has collected all of the experience and channeled this now via her leadership as [Coordinator] of the Dynamic Coalition.  I'm also thankful to Rainer, because he is the good ghost behind the managing of this network.  And I'm also, in particular, thankful to all the sponsors for the various schools, because this is really a community effort.  So, we have not a state budget or other big budgets.  Each school has to find its own way.  And with engagement of many units from the Technical Community, from the private sector and other organizations, in particular, the various constituencies, ISOC and in particular ICANN.  I think this is extremely helpful. 

So, I'm looking forward.  I would see three issues which could be further discussed.  I think it's very good that Farzaneh is now on board and will help streamline work plan for the years ahead of us.  This is also a conclusion from the debates we had now in the IGF, is that I see a low level of understanding of many new stakeholders on the differences between public policy issues and the technical issues.  So, I think to understand that this is a layered system, that the governance of the internet on the technical layer has to be different from the governance model on the public policy layer.  I think this is an important thing that has to be delivered also by our schools.  And as somebody has said, you know, this is a moving target, to substance and curriculum of the summer schools has to evolve according to the special needs.  And 2022 is different from 2012 or even earlier. 

What I would also see is an opportunity to establish something like a SIG library.  So, we have now seen a lot of documents which came out, you know, the great video series published by Glenn McKnight.  But this is still unorganized, I think to have something like a SIG library, where we have online materials, in printed form, or can be downloaded as PDFs or videos.  I think this would be a very good step forward. 

And then, the third and final point is, we have to look at, you know, what is going on in the more broader environment.  What I see now as a new beginning is the decision by the General Assembly of the United Nations for the establishment of an open‑ended Working Group for cybersecurity where capacity‑building is a high priority.  So, they have a five‑year plan now for capacity‑building in cybersecurity.  And certainly, we can make a contribution to this. 

And this is also then related to how we focus our activities, so in two directions, whether we develop curriculum for special issues, like cybersecurity, digital economy, human rights, or what else, and then how we have to right target the Fellows.  So, the capacity‑building processes are merely for diplomats.  But what the lady from Tanzania said, we could also develop a special course for parliamentarians.  Because they are the lawmakers, and they have to understand what's going on, then, to make the right laws.  So that means there are two lanes for further development for specific causes on specific issues which are pressing now and on the global agenda, also powers the Global Digital Compact, which is proposed by the UN Secretary‑General, and then special targets, diplomats, structures, parliamentarians, and also young people. 

You know, our model, learning in a multi‑stakeholder environment, so we want to have a right mix so that people can learn from each other.  This is good.  But on the other hand, if you want to go to a high level, you need specialized courses, and probably this is the next step in a process, you know, which, hopefully, will bring us forward to the 2030 when we have the final day for the Sustainable Development Goals, because capacity‑building, learning, education is one of the key aspects of the SDGs. 

And I was just saying thank you very much and I hope we can find good successes in the future.  Thank you.
 
The meeting was then adjourned.
This file: <https://docs.google.com/document/d/1GJ2m1dlOYmf_xwm_8gQJGfQ1lteyFJ6UzBK…;

Key messages from the session

Cybersecurity norms must be implemented. This must be done in a way that follows the lines of multi-stakeholder involvement, and in a way that protects the decentralised model that has ensured several decades of innovation on the Internet. Cybersecurity norms must be implemented and translated into Security by Design. In Europe, several initiatives, including NIS 2, aim at reaching this goal.

There is agreement between participants that CERTs and law enforcement authorities must improve cooperation, which should not be limited to information sharing. It should also include capacity building and joint operations. This must be done in a way that respects human rights. Therefore, new agreements should focus on cooperation, not on shifting definitions that may criminalise the exercise of fundamental rights like freedom of expression. Targeted surveillance of activists and politicians, including heads of state, should be addressed. They constitute a fundamental threat to global security.

With regards to effective implementation of cybersecurity norms, participants insisted on the need to improve mechanisms for responsibility, liability and attribution. There should be a focus on who benefits from cybercrime, including online hate and including the growing number of ransomware attacks which have targeted hospitals during the Covid crisis. States should take responsibility for cybercrime originating from their territory, even when victims are abroad. The IGF was mentioned by several participants as an appropriate forum to engage with all stakeholders, including lawmakers. Young people and people from developing countries must be represented, as they are a critical part of regulating the online space so that it works for them.

Agreement should be reached on investing in cybersecurity research, including in agreeing on a framework for responsible vulnerability disclosure. Some participants discussed the topic of zero-day hoarding and the necessity to regulate zero-day disclosures, enhance transparency on this topic, and implement export controls on surveillance tools in line with the Wassemaar Agreement.

Funding is another topic that was mentioned. This topic is especially sensitive for developing countries where governments may not have the resources to commit sufficient resources to combat cybercrime.

Finally, the matter of support provided to victims was raised by several participants.

Calls to action:

• Improve work on responsibility, liability and attribution and provide support for victims in the shaping of cybersecurity norms in a way that respects human rights
• Ensure effective implementation of cybersecurity norms through Security by Design, achieved through cooperation and multi-stakeholder dialogue, in line with the core basic principles such as openness and decentralisation that have made the success of the Internet

Two Key Takeaways:

Multilingualism is a foundational component of Internet inclusivity.

Development of local language content and the widespread adoption of Universal Acceptance are key to creating a truly multilingual Internet - a driver of peace.

One Call to Action:

All stakeholders should promote policies that support the development of local language content and the adoption of Universal Acceptance.  Governments in particular can drive multilingualism on the Internet by incorporating these policies in their procurement contracts.

Key Takeaway 1

The key takeaways from this session are:

• Promoting capacity building especially within the Global South to minimize climate change impact as and accelerate adaptation
• Collection and sharing of environmental data openly across communities, and particularly impactful when modern technology is coupled with indigenous knowledge and methodologies.
• Necessity of considering and involving the population who are most impacted by the depletion of resources, pollution and the destruction of ecosystems.
• Taking local experiences and knowledge particularly from the Global South instability into consideration during the policy writing since it will only be possible to realize the SDGs and the UN23 agenda as well as foster environmental accessibility by bringing the diverse local experiences and knowledge to the forefront.

Key Takeaway 2

Other takeaways from this session are:

• IGF can contribute to the building of understanding of co-shared responsibility of diverse stakeholders as IGF embrace human rights and environmental justice multiple intersections.
• New technology systems make it possible to access information target at the broadly understood public.
• New system of environmental data collection can be set up to facilitate operation of diff. public entities.
• Policies could be adopted based on data, and indicators used to monitor environmental protection action

Call to Action 1 

• Bringing local experiences from global South to forefront
• Focusing on environmental impact assessments, digital literacy for environmental data, and committing to building sustainable digital infrastructure.

Call to Action 2 

• Having an inclusive approach to achieve a sustainable development
• Building a research community around the issue

Key Takeaway 1

Interoperability is key for everything that happens on the Internet and is key to enable data flows. We need rules and regulations that work, uniform and are globally interoperable as possible

Key Takeaway 2

We need to make sure all countries, communities are part of the conversation - access to Internet for all is starting point, to make sure we take everyone along on the road toward universal solutions. We should work on piloting, trying out approaches, perhaps regulatory and policy sandboxes. Corporate responsibility should also involve the responsible use of data, just like companies mind their CO2 emissions, they should mind good governance policies for data

Call to Action 1

Wise and balanced approach to regulation with the interests of all the stakeholders taken into account is needed

Call to Action 2

We need to keep sharing the best practices of formal and informal policies and continue discussing the new approaches during the next IGFs.

Key Takeaway 1

The perception on whether the Roadmap has been succeeding in fostering and consolidating cooperation and promoting a less fragmented more holistic approach was very divers, ranging from a clear no to partly yes, successful, in particular for making the cooperation within the UN more coherent. It is expected from the "Global Digital Compact", as proposed in the Secretary-General’s Common Agenda, that it will not be the breakthrough. However, due to lack of alternatives it remains imperative to support und further engage in the efforts by the UN SG.

Key Takeaway 2

More digital cooperation will happen when the world's major powers are ready cooperate, as it is widely appreciated that the applications of the Internet have simultaneously given rise to powerful, collaborative capabilities such as the development of a response to the global COVID-19 pandemic and also to opportunity for harmful, cross-border behaviors.  Yet, "ready to cooperate” means to stop engaging in intrusive forms of cyber espionage, ready to stop seeing trade in ICT as a national security threat, ready to stop building walls around their digital economies and their citizens access to information.

Key Takeaway 3

The IGF is not and never will be a policy making body. It is an open forum where stakeholders of all types can meet in equal status. It affects policy indirectly by bringing networks of influencers together where they come to trust each other, learn from each other, and possibly go off and do something together. Cooperation requires trust and familiarity, and IGF can help build that.

Call to Action 1

To adapt to the future, the IGF has to boldly embrace the real policy controversies that face the Internet. This means that the MAG needs to be strengthened. Separate tracks that are run by the Secretariat and not from the bottom up need to be eliminated. The people on the MAG should be people with real ideas about what issues are important, not people selected because they conform to some category token. And those issues should be truly global internet governance issues.

Call to Action 2

To cope with a global system, one must apply global methods and thus the call for digital cooperation extends to law enforcement and the apprehension of criminals. There was recently some very effective cooperation among national and international law enforcement agencies and the private sector in aid of such work, such as tracking down and apprehending ransomware. This needs to be extended and continued.

see the BPF report at https://www.intgovforum.org/en/filedepot_download/235/20623

See the BPF report published at https://www.intgovforum.org/en/filedepot_download/62/20661&nbsp;

The discussion focused on the good, the bad, and the ugly internet experiences of various communities during COVID-19 via NRIs experiences. 

For the good, in most countries, the NRIs testified that during this period, many innovations appeared: 

• solutions for e-commerce
• end-user privacy awareness
• Increasing of e-learning platforms
•  digitization of several public services
• the increase of users' online presence
• e-health solutions
• cooperation on ID for vaccinated people, open source efforts, national countries, track illness and great achievement

For the bad, several challenges have emerged: 

• unequal access to the Internet
• poor connectivity in some countries
• the marginalization of rural and marginalized communities
• limited access in some rural areas resulting in low economic indices 

The ugly side of the Internet in this times 

• Scam incrase 
• censorship
• surveillance of citizens
• violation of human rights
• Technological pressure on developing countries
• youth suicide 
• growing power of governments and Big Tech
• lack of transparency in community guidelines of social media content moderation
• increase in internet addiction
• lack of local content, and inadequate legislation for protecting the rights and safety of citizens.

We need to reflect how tech serves humanity, versus just putting up safeguards around the edges and wait till harm occurs.

What is needed: Reliable human rights due diligence and impact assessments.

Covid Pandemic: Legitimate health concerns are being twisted to exclude people and violate their human rights.

Surveillance versus inclusivity - how can we make sure that more inclusion is not leading to more surveillance?

There exists the danger that surveillance measurements imposed during the pandemic are going to stay in place endlessly.

The concern was voiced that a whole new range of entry points for authoritarian regimes to silence critical voices and invade the public space have emerged.

It is the states’ duty to regulate technology and prevent potential harm of human rights.

There needs to be effective access to remedy when people are victims of human rights violations.

A moratorium for certain human-rights violating technologies that are not (yet) regulated adequately was discussed, namely facial recognition and biometric data collection and analysis.

There is an opportunity for positive change. But we need more transparency and ‘neutral’ research to address social and economic inequalities and human rights.

There needs to be a multi-stakeholder approach that is inclusive and democratic.

An increase of transparency and accountability in global decision-making and business practices of tech companies was demanded by participants.

The need for a legally binding agreement on technology and human rights was discussed. We would not need to start from scratch, but can build on already existing normative frameworks, among them most importantly the UN Guiding Principles for Business and Human Rights and the Universal Declaration of Human Rights. There already exists legally binding treaty law, too, namely the International Covenant on Civil and Political Rights, as well as the International Covenant on Economic, Social and Cultural Rights.

There was a broad consensus that tech companies need to live up to their responsibility. > What does that mean? Human rights can give us a framework that is legally binding and universally valid.

IGF can set the compass to guide state actions and policy decisions.

IGF 2021 WS #272 Youth in IG policy-making process: Let's talk about the MHLB

Panelists and moderator: João Moreno, Emilia Zalewska, Bruna Santos,  Nicolas Fiumarelli, Juan Pajaro, Eileen Cejas

Rapporteur: Juliana Novaes

Bruna Santos

Bruna Santos introduced the Multistakeholder High Level Body (MHLB) as an initiative to bring concrete outcomes to the IGF, since one of the main criticisms the forum faces is related to its non-binding nature.

In 2018, there was a discussion about digital cooperation and the role of the IGF, which was a process sponsored and led by the United Nations. As an outcome of this whole process, there was a report created with some suggestions of improvements that could be made in the IGF, so that the forum continues to be relevant and an important element of the discussions on Internet policy.

The MHLB is therefore the product of these discussions. There has always been a discussion about its role in contrast to the Multistakeholder Advisory Group (MAG), because the MHLB does not have the objective to replace the MAG, but to complement it and give the IGF more concrete policy outcomes.

Last month, the Secretariat of the IGF announced the IGF Leadership Panel, which has opened its call for applications for members from the civil society, academia, technical community, governments and private sector. There are many controversies regarding this body, because the IGF could become a top-down body and break the equality between stakeholders.

Juan Pajaro

Introduced issues regarding youth participation in the MHLB.

During these last few years, he has seen many initiatives with the objective to achieve a community that has one voice in the policymaking process. He highlighted the importance of having a diverse ecosystem of actors and voices in the IGF, also one of the messages of this years’ Youth Summit. Young people need to continue to join efforts from different stakeholders to turn the IGF into a more concrete and open space.

Eileen Cejas

Discussed the role of the Youth Coalition in Internet Governance. A document called DC paper was created to relate the works of the dynamic coalitions and the policy processes related to Internet governance.

The Youth Summit was an open event that counted with the participation of the Polish government and several other organizations. Nonetheless, young people still face a lot of skepticism when developing their projects at the IGF. Tokenism is still a problem in the ecosystem and we still do not see the response we wish. We have provided several recommendations to the IGF and one of them is to give young people meaningful participation.

Emilia Zalewska

Introduced the project Youth Summit, an initiative in partnership with the Polish government and other organizations.

The idea of the youth summit started from the idea of having young people being listened to, making youth postulates become something concrete and visible. We partnered with the Youth Observatory and divided ourselves into groups. So we divided ourselves into groups and tried to address some of the challenges of Internet governance in that particular field. We wanted to create these points of action, because they could be addressed to several groups of people, like governments, private sector, technical community etc. The outcomes of the Youth Summit will be publically available and we want young people to be engaged in this process.

After the speakers presentation, participants were invited to collaborate on a document called "Youth position toward the present and future of Digital Cooperation". This document was edited and tailored into PDF format, and can be accessed here: 

IGF2021 meeting of the Dynamic Coalition on Core Internet Values: on the topic of “Internet Regulation during Crisis” - One Year Later 

Over the last ten years our work as an IGF Dynamic Coalition is focused on defining and emphasizing Core Internet Values, which comprise of the technical architectural values by which the Internet was built, and, more importantly, what can be called ‘social’ or, in other words, ‘universal’ values that emerge from the way the Internet works.

The first is that the Internet is a global medium open to all, regardless of geography or nationality. It's interoperable because it's a network of networks. It doesn't rely on a single application. It relies on TCP/IP, a common, open protocol. It's free of any centralized control. The only supposed control is the domain naming system, which provides a single translation system between domain names and IP addresses, and that's, of course, needed by design. It's end to end, so traffic from one end of the network to the other end of the network goes unhindered. It's user centric, and users have control over what they send and receive. And it's robust and reliable. These values have been under stress due to various developments, particularly during the Pandemic. Also, as the Internet expands with newer products, services and applications, there are emerging needs for focused pursuits on important aspects of the Internet , for instance, freedom from harm.  (In 2017, the Coalition put together a discussion paper focusing on freedom from harm as proposed by Vint Cerf in the context of addressing the rise of criminal use of the Internet and the solutions towards prevention of harm to the users of the Internet, including the harm that arises unintended from the staggering growth of IoT technologies, causing billions of devices connected to the Internet which in turn bring about new regulatory concerns.)

The Coalition was formed following the IGF Egypt workshop in 2009 titled “Workshop on Fundamentals: Core Internet Values” chaired by the then Internet Society President Lynn StAmour. As a DC, meetings were held at the IGF annually since IGF2010 and has also held sessions at EuroDig. 

The 2021 session, Chaired by Olivier Crépin-LeBlond and moderated by Alejandro Pisanty included as panelists Olga Makarova from Mobile Telesystems, Alison Harcourt from the University of Exeter, Bob Franskston, Internet Pioneer and author of The Regulatorium and the Moral Imperative, Gregory Name, Jutta Croll from the German Digital Opportunities Foundation, Desiree Miloshevic from the Global Initiative for Human Centered Digital Governance.

What do we mean by the term "the Internet"?  Our attempt to understand the Internet is not unlike the story of  the blind man trying to understand what an elephant is. The Internet is sort of a use case for something larger. The set of protocols and everything we call the Internet works on the principles of “best effort” connectivity: we assume it works because every component across the network is following best efforts to make the Internet work. In Internet architecture the architects did not try to solve all problems at once. In the Internet, the application problems are on a different layer, and are distinct from the problems of the network, which is the foundation infrastructure. There is some confusion as most people think of the Internet as Facebook, Google, as the World Wide Web- these are applications, not the Internet. 

In the Internet way of Networking, infrastructure is decoupled from what we do with it. This is a core design aspect, which needs to be understood before considering proposals which try to tie everything together into one lump as for instance 5G which is “anti-Internet” in the words of an Internet Pioneer and Technologist who has been studying the design of the Internet even before there was the Internet. One of the reasons why 5G is anti-Internet is because this technology bundle proposal tries to tie up all layers in one lump.  The Internet is to be understood as a prototype that is evolving rapidly. It's even more so for the Internet of Things. Viewed with this understanding, the evolutionary phase problems are better understood, for eg.,  routing still has major problems that aren’t always visible on the surface, according to the MANRS review report. The Domain Name System has its own challenges and is evolving. The complexities and nuances need to be understood before governance decisions are made.

The DC session on Core Values during IGF 2020 published a statement on excessive controls which are problematic practices adversely affecting Core Internet Values. These included Internet shutdowns, suppression of political dissent and fragmentation; There is a sustained growth in cyber criminal activity on the Internet, catalysed by COVID19 and the increased global reliance by the world on the Internet for everything from health, education, socialising to business. Some vulnerable stakeholders have asked for more regulation.

During the last two years we have seen 100+ Internet shutdowns by 29 governments (2020); Continued suppression of political dissent; Calls by some governments for encryption to be weakened; a visible trend towards fragmentation through national regulation, resulting in: Multiple layers of accountability that do not necessarily work together and weakened technical resilience of the global Internet. 

The word "regulation" comes back more and more often. The Core Values coalition shared a statement on excessive regulation with the community supported by several other Dynamic Coalitions.  More and more we are turning to strict legal regulation on state level and on international level. While the issues are not resolved without regulation, it is still unclear as to how regulation would resolve every problem. 

We have to defend the Internet from regulation because regulation will break the core values, the basic principles of the Internet. The Internet we have today is not the original Internet that was designed as global, end-to-end, interoperable, free and open.  It's much less open, much less interoperable, much more concentrated and based on flawed systems and stuff that the user has no control over.We have to emphasize that even the regulation has to be in conformity with the values on which the Internet is built. There should be governance values as well.

A balanced approach is needed.

In the EU GDPR, in Germany the NetzDG known as the Facebook law, in France the 2018 disinformation law, there are upcoming proposals for online safety in the UK. In the UK, certainly there's more of a self regulatory approach, which may be seen as overly interventionist, there have been discussions in Germany as to over-application. So in terms of core values we need to look at a global level and examine how we can integrate them into implementation of these national regulations, but seen as in conflict with inadequately defined notions of digital sovereignty: there seems to be confusion between cyber and internal market and national champion policies in particular. 

There's been greater State cooperation in the recent past, in particular in the area of emerging technologies, which has really gone hand in hand with a move towards data sovereignty. Most of these can be found in trade agreements with increasing cooperation between the United States and the EU. The EU and US agreed on regulatory cooperation on Trade, one of which “intensified dialogue on standards for the strategic sector, in particular those related to emerging technologies, [in particular] 3D printing, robotics and connected vehicles” This needs to expand on a global level, expand to various Internet technologies, and expand to non-governmental stakeholders. At the global level, as many authors have pointed out, there's a potential for incorporation of core values in standard setting based upon principles set out in a number of organizations, notably the IGF, but also more formalized fora like the ISO and WTO, but there's very little evidence of reference to these principles in day-to-day decision-making on the ground. But how can we translate these developments into decision-making? The integration of core values and principles in standard settings has always been very challenging, but now we have more tools at our disposal than ever before. The most effective method to date has been the integration of third sector scrutiny into decision-making, particularly if you look at voluntary SDO standards, making the funding of third sector involvement is important, the recognition of core principles within decision-making across the board has been important as well.  

This cooperation as of now has expanded to a new EU - US agenda for global changes to “help facilitate trade, develop compatible international standards for e-commerce etc, which is an agenda for “renewal of cooperation on regulation and standards, starting by re-engaging conformity assessment regulation and aligning positions in International bodies”

We continue to see the implementation of national security laws that regard political dissent as terrorism and restrict freedom of expression on the Internet. Around 30 countries resorted to Internet shutdowns last year, including in Europe. This is not a trend that is diminishing, to the extent of attracting the attention of the United Nations Human Rights Council Political suppression continues to happen by implementation of more and more national security laws that regards political dissent as terrorism and by restricting freedom of expression on the Internet.

Encryption is fundamental. There have been calls to weaken encryption to tackle cyber crime, including terrorism and child abuse. Weakening encryption will allow private legal content to be scrutinized, also legal content. To quote from the Open Rights Group, “there will no longer be any such thing as personal communications” [if encryption is weakened]. Everything we say, no matter how private, will be accessed under the bill. It is equally important to note that the overall weakening of encryption is likely to harm privacy, political activism and investigative journalism

This is an approach that makes security look like a binary choice between favoring the rights of this or that group in society. This is dangerous. 

There is no contradiction between privacy and the protection of children, although the human right of privacy cannot overrule the rights of children. Child sexual abuse material can be detected without abusing the technology.  While using technology to detect criminals and bad actors, necessary caution is needed on the possibility that governments, especially those that function on non-democratic frameworks, might misuse technology.

Child sexual abuse, women’s issues, child pornography are issues that must be dealt with, but when repeated over and over again, it opens the flood gates to legislation, and paves way for excessive legislation of the Internet space. COVID increased legislative attention to the Internet, to some extent necessitated certain changes away from the Internet Way of Networking. We are all committed to protecting the rights of the children, but the way the issues are raised is not like the issues brought to the Internet. 

There is a trend towards a fragmentation of the Internet. In some countries, we have the creation of a national Internet. Other countries are suggesting to force DNS services to meet regulatory requirements. A recent example is the European Directive on Network and Information Security. NIS2. To quote from a statement of the Internet Society: This approach risks the creation of multiple layers of accountability and clashing obligations, threatening the autonomy of DNS services and resilience of the Internet. These are global challenges. For a long time, the belief was that they could be tackled by voluntary action based on best practices. But the reality is that obviously many governments now clearly disagree. But this doesn't mean that every country should go its way. As many governments try to reinvent the Internet, we need to work globally in place of national actions. 

The Internet merely mirrors our lives. Various forms of abuse exist not because of the Internet, but because of crime (on the ground). The Internet is just an environment that can be used by all participants. We need to fight with the criminals, not with the Internet. The main problem of the Internet is it is global, we should fight with real causes, not with the Internet, to stop abuse, to stop harmful content, to stop any harm, any crimes that we see through the Internet.

Harm that is planned, or otherwise originates online requires a physical location both at origin and destination. Geographic laws - local, national (state) law, and/or international law are violated in any act of harm that APPEARS to be online harm. Tackling the only online part is not useful.  We need the online and offline parts working in harmony.  We can’t solve all problems by just looking at the wire.

Online measures should not be the shortcut to not do the job in the offline world. At the IGF our focus is to develop solutions altogether by the multistakeholder process, which is in a way an expanded Think Tank process for effective and balanced solutions. We need to come up with further technological alternatives. The challenge is how do we solve social problems and societal problems without breaking the basic underlying mechanism, its global interconnectivity,  interoperability and without hurting its Core Values. 

Governments are more and more understanding that all stakeholders are to be involved in the intergovernmental processes, and it's gradually becoming multi-stakeholder. However, Governments are not quite asking the Internet: Here is the problem. Solve the problem. Rather, the concerns are raised in such a manner that there is a problem (because) the Internet is not (good) it is not working, so let's take over the Internet. And that is what is doing a lot of harm. 

There has to be a balance of rights, the  technological challenges are mostly in finding a balanced solution that would work for everyone, for every group of society that deserves to be protected. And we need to be careful not to rush into solving a problem by creating another, as often the choice available is binary, as a choice between two Rights. For example, Weakening encryption gives access to States, but that opens doors for other kinds of actions that may be undesirable in terms of law, democracy, and common good. 

We need to resolve the problems and get back to the Internet model and anchor the Internet on the Core Internet values.

The panel then discussed “Human Centered Digital Governance”, an idea born when the pandemic started, out of concern for "surveillance capitalism" that is affecting and undermining Western values that are several hundred years old. The required policy changes and the needed shifts in thinking and the need for new concepts are discussed as solutions. Human-centered digital governance addresses mainly one problem, that of the misalignment of Internet users and suppliers who provide digital services. Users pay with personal data that are collected. There is a central flaw in this whole complex system, that of the absence of informed consent and invisible third-party digital barters in the digital economy, unknown in traditional economic channels. Apart from threatening the economic models,  it also weakens users' mental health, and erodes the appreciation of objective truth, and the list is long. 

The challenge of digital governance is to find ways on how to use technology benefits while keeping them human centered. Collection of data should be transparent to the data subject. To achieve that transparency, the Human Centered Digital Governance working group suggests classification of personal data in three major realms or categories: Official data O-Data, Privy Data P-Data and Collective Data C-Data.

The solutions from this approach align with the EU GDPR: Data needs to be classed into official data, privy data, and collective data. The official data is something that should be verified by a third party. Official data needs official authentication, and should be the only legal source of that data, with individual users having genuine control over the use of the data through easy tools and supporting institutions. Privy data is data generated by individual users who generate the data themselves, (blog posts, photos) or data generated about data subject by second parties (apps, companies). In both instances, users/data subjects need to have control over their first and secondary data. This is currently not the case and the processes are opaque. We need to create legal structures to support the establishment of data commons, for what may be called C-data, which is to be under the control of trustworthy and competitive organizations that would then promote benefits of data subjects and the broader society. This new classification of data and the supporting organization institutions will then be able to address some of the digital asymmetries and could eliminate the third-party financed digital barters.

The integration of Core Values and Principles into decision making has always been challenging. Standardisation and the definition of norms of regulation at international level by many organisations or bilateral trade agreements are starting to see an inclusion of human rights and of core values, but this is not the case with every process. Political boundaries on the Internet are exploited to bring forth legislation. It is impossible to solve a global problem in one country as a local problem.

Call to Action: 

On many aspects of the Internet there is deregulation, non-regulation and self-regulation but in some aspects, especially in matters pertaining to security there is a trend towards the regulatory approach.  The sustained growth of criminal activity has triggered the understanding that we are reaching a point where more regulation is needed in cases where self-regulation has failed.

However, the impact of regulation should not harm legitimate users under the pretext of protecting another stakeholder. The coalition wishes to call upon stakeholders to be considerate in drafting regulation that will result in fragmentation of the Internet. Inadequately defined notions of Digital Sovereignty together with national and regional regulatory initiatives that are not harmonized would not only fragment the Internet but might space out the Internet as an Internet of many dimensions.  The present notions of Digital Sovereignty needs to be refined in matters related to Internet Governance  Any regulation that is drafted needs to be human-centered and take into account ts societal impact on Civil Liberties, its technological impact on Core Internet Values and the needs of all actors, but in particular, those of the average Internet User. There is a move towards a good degree of cooperation between the EU, Europe and other states in matters related to Technology and Commerce. The Coalition would like to see this degree of cooperation extended worldwide, and in matters related to Internet Governance, involve non-state actors, Internet Technical Community in a multi-stakeholder setting. We wish to recommend that the Core Internet values are referenced and integrated in the Internet Policy processes and implementation.

– Report by the Dynamic Coalition on Core Internet Values. 

Updated December 24, 2021

Summary of Issues

Experts from the civil society, private sector, and the technical community unpacked, provided nuance, shared ideas and knowledge on what contributes to openness in the Internet ecosystem through the protocols and processes in place.

It was discussed an open, globally-connected, secured and trustworthy internet is central in transforming economies and integral in social development. It was also established enablers of the open internet thrive on competition, Internet interoperability, and meaningful multi-stakeholder participation at the regional levels.

The benefits of an open Internet are enormous—it fills the infrastructure gap, the gender gap and gives full control of personal data and privacy.

                    Key  takeaways

Throughout the discussion, it was established that the regulation of competition is central to the openness of the Internet. 

Salient to the conversation was how competition is a highly desirable characteristic of the Internet—competition stimulates the creation of inclusivity, meaningful connectivity, and accessibility. The technical community should strengthen, innovate the internet while a strong regulatory policy was underscored. The private sector and technical community should promote competition which is a tradeoff for centralization.

Also, the creation of a multi-stakeholder environment should happen in a diverse setup of multi-stakeholder environment, this multi-stakeholder approach shot or be at the global level but regional and national levels.

Moreover, protocols should act as the building blocks and units in driving innovation; protocols should be promoted in a way to keep the decision making open while avoidance of throttling and blocking content is necessary for keeping the Internet open.

Report was written

• This workshop builds on the conclusions of the UNESCO report, “Steering AI and advanced ICTs for knowledge societies: a Rights, Openness, Access, and Multi-stakeholder Perspective”, to operationalize the ROAM-X indicators for multi-stakeholder approaches for AI policy making and to provide evidence-based guidance on policy co-creation efforts. The event aimed to address existing AI policies and digital strategies and examine them with the ROAM-X indicators emphasizing the multi-stakeholder lens.
• All decision makers must make sure that each participant, especially those from traditionally marginalized groups, can voice their opinion and add to the discourse of AI Policy Development. AI-related discussions should be made more accessible, which includes knowledge sharing so all participants can contribute to the discussions. Meaningful inclusion should focus on the empowerment of all participants.
• However, it is also important to acknowledge that much progress has already been made to create a multi-stakeholder environment in AI policy discussions. For instance, there is significant progression of gender diversity in the field of AI. Crucially, inclusion also means the acknowledgement of each person or country’s unique background and experience. Therefore, more attention should focus on AI policy work done by countries in the Global South.
• To develop an effective multi-stakeholder approach, meaningful engagement with underrepresented groups including youths should be institutionally mandated in the principles of all UN programmes. Inter-generational partnerships are needed because young people need allies and partners who are currently in key positions and holding the power to make the change.
• On the global level, valuable perspectives from developing regions often fall short due to the trap of tokenism which wrongly assume that a single person can represent an entire region. Meaningful diversity requires more fundamental changes to the status quo. To be truly inclusive, AI discussions should be conducted in languages beyond just English. 
• Constraints for stakeholders from Civil Society, Government, Academia, Private Sector and beyond to meaningfully participate in processes to AI Policy Development are manifold and need to be addressed. These include but are not limited to: Connectivity, Access, Basic Digital Skills and understanding of AI systems.

This session explored how digital human rights documents emerged or inspired by the Internet Governance Forum and its community support the UN Roadmap for Digital Cooperation on the promotion of human rights online and help achieve the sustainable development goals.

It focused on selected documents analysing  how they emerged, how they translated existent human rights law and norms to the online environment and reflected on its relevance, achievements and main challenges. The session was moderated by Claudia Padovani, Dennis Redeker and Jacob Odame-Baiden. Michael J Oghia was the Emcee in Katowice.

The first part of the session looked at documents that emerged within the IGF community by focusing on their background and context and how they sit in the tradition of international human rights documents.

Speaking on behalf of the Internet Rights and Principles Coalition’s Charter of Human Rights and Principles for the Internet (IRPC Charter), Marianne Franklin explained how the Charter draft initiated in 2009 was an attempted to bring all sector together to translate existing international human rights documents to the online environment. It draws on the United Nations’ Universal Declaration on Human Rights (UDHR) and its covenants. It worked as a bridge connecting the digital world with human rights which at the time was not an obvious connection.

Edetaen Ojo spoke on behalf of the African Declaration on Internet Rights and Freedoms (African Declaration) and gave some insight on the context that led to the African Declaration African Internet Governance Forum (the African IGF) that took place in Nairobi in Kenya in 2013 at a time when many African countries were developing laws regulating various aspects of the digital space. These were mostly not human rights-respecting norms and the idea was to establish a set of rights-based principles that would guide law and policymaking as well as advocacy around the Internet. 
Both documents draw on established international human rights and norms which were translated to the online context and the African Declaration paid particular attention to Human Rights instruments on the African continent, especially the African charter on human and people's rights adopted in 1981. Marianne Franklin and  Edetaen Ojo shared how over the years both documents have been disseminated within and outside the IGF Community how they reached out to policymakers, judiciaries, civil society organisations, the technical community, and academia. And how international initiatives and international organisations such as the UNESCO, UN, or the Council of Europe have acknowledged, collaborated, and endorsed these documents. Local and regional outreach has been crucial to helping disseminate these documents and translations play a significant role: the African Declaration has been translated into Portuguese, Arabic, and French while the IRPC Charter has been translated into 12 languages and 11 of those are now in booklet form.

As for the relevance of these documents in the current times both speakers considered that they are more relevant than ever: the prosecution of journalists, bloggers and rights defenders, internet shutdowns, online surveillance, and other human rights violations are happening in the digital world, and the current pandemic crisis has not only highlighted the digital divide but also created opportunities for human rights violations online.  The African Declaration initiative published the paper Impact of COVID‑19 on Digital Rights in Africa looking at how the principles in the African Declaration have been impacted by COVID‑19 and the response of various governments on the continent to the pandemic.

Sean O Siochru intervened on behalf of the Just Net Coalition noting on the Delhi Declaration, another IGF inspired initiative emerged and urging on the importance of looking at the whole spectrum of human rights online as some are not getting the same level of attention and the need to move from declarations to action, which is now the focus of the Coalition. Marianne Franklin highlighted the connections between IGF-led documents: e.g., the IRPC Charter is strongly connected with the Council of Europe’s Guide to Human Rights for Internet Users (CoE Guide) and the Brazilian Marco Civil. Wolfgang Benedek who was part of the expert group on both the IRPC Charter and the CoE Guide shared insights on how this document emerged as a result of the IRPC Charter but covering a less wide range of rights and aimed as an educational tool. On the Marco Civil, which passed into law in 2014, Marianne Franklin explained how this document was a very inspiring process with a very broad national Civil Society consultation framework.

Ana Neves spoke on behalf of the Portuguese government, which recently adopted The Portuguese Charter of Human Rights in the Digital Age (Portuguese Charter) and shared that the Portuguese presidency of the Council of the European Union and the Lisbon Declaration on digital rights approved in June 2021 worked as the kickstart for the future possible EU charter on digital rights leading to the national initiative, which despite its topdown approach ( a government and parliament initiative) also included the input of its citizens. Ana Neves highlighted some of its provisions, including net neutrality, the creation of a social tariff for Internet access services, the prohibition of Internet shutdowns, and the creation of fact-checking structures. Following up on Ana Neves' intervention Wolfgang Benedek added that like some of the issues mentioned such as the issue of disinformation, hate speech was not mentioned in the COE’s guide but were covered in a posterior document. He stressed that would be important to ensure that new efforts look at the already existing materials. Anriette Estherhuysen highlighted how initiatives such as the IRPC Charter and the African Declaration have been important advocacy documents and great tools to help national initiatives such as the Portuguese Charter and others as these frameworks make the process of translating human rights law to the online environment much easier.

The last part of the session looked at these documents inspired local initiatives. Raashi Saxena highlighted the importance of these as awareness-raising and educational tools and the work that needs to be done to promote universal digital human rights that both the global South and the global north can engage with. She highlighted the work that the IO Foundation is doing in the effort to create a Universal Declaration on Digital Rights (UDDR).  Aik Van Eemeren shared how the Cities for Digital Rights Coalition emerged in 2018 when a group of people from several cities came together during Mozilla fest event in London and how the Coalition grew from three to 55 cities worldwide. Drawing on examples from his city in Amsterdam Aik Van Eemeren highlighted how the Cities Declaration inspired by the IRPC Charter and supported by the United Nations Human Settlements Program (UN-Habitat) has been a moral support an important framework to policy makers and how it inspired a variety of projects in cities around the globe. Some of the Coalition’s projects were shared via the Zoom Chat: https://research.ngi.eu/public-procurement-conditions-for-trustworthy-a…, https://algoritmeregister.amsterdam.nl/en/more-information, https://citiesfordigitalrights.org/global-observatory-urban-ai, https://cities-today.com/amsterdam-introduces-mandatory-register-for-se…. An intervention from Sarah Boscaro, a student from the University of Padova closed this part of the session. She explained how together with other colleagues Delar (Germany), Hebrew (Turkey) an Instagram advocacy campaign was created with the goal of spreading the knowledge of the charter of Human Rights and principles of the Internet among young people due to needing to be educated on what our rights are on the Internet. 

Anriette Estherhuysen delivered an end-of-session keynote looking at the relevance of these documents in the wider UN IGF ecosystem and how these can mutually support each other. She noted that the fact these bottom-up initiatives that come from within the IGF Community are powerful tools and have had a ripple effect at the sectoral, national, and regional levels and that this should be celebrated.  The main challenge she pointed out is how to connect them all and she called for more collaborations and partnerships to bring this movement forward. Anriette Estherhuysen added that working together by creating bridges between different approaches (e.g, human rights vs social justice) and overcoming political tensions, and linking the rights frameworks to policy frameworks these initiatives can the impact that aim for. She urged the community not to give up on the IGF space: despite its flaws, it brings all stakeholders together and if used effectively can still achieve meaningful practices, partnerships across stakeholder groups. Dynamic coalitions and particularly the IRPC can work as a space to share our learning and share our progress and allow critical debate. 

In the closing statement, Minda Moreira noted how it has been inspiring to see the work of the IGF community and the initiatives that developed from this space in awareness-raising and supporting Human Rights online.  Following up on Anriette’s call, she highlighted the importance of joining the dots, bringing these initiatives together, creating collaborations and partnerships to advance the work that has been done to make a real difference.

Rui CUI: As the founder of Social Responsibility Practitioners (SRP) – a China-based NGO powered by youth to promote SDGs, Rui shared about SRP’s practices regarding promoting sustainable local tourism and nature conservation via digital means. Firstly, to help promote the concept of eco-tourism in the Philippines, they cooperated with Filipino travel influencers to write about eco-tourism, alongside facilitating a conversation about the relevant topics on social media. At the same time, they also join hands with a Philippines-based social enterprise to design a tourism package, catalysing the digital economy in the countries. To expand the sustainable tourism market in the Philippines, they have been building up an active community in Mainland China via WeChat, fostering the bilateral relationship between China and the Philippines at a community level.

Edmon CHUNG: The core operation of the DotAsia Organization is to manage the .asia domain. Notably, all of their income comes back into supporting internet development and adoption around Asia, and one of the areas they have been supporting is SDGs. Since 2016, when the UN’s SDGs were put in place, DotAsia initiated the Ajitora Project, starting with tigers as its symbol, that goes into primary, secondary, and tertiary students to engage them about the Internet. As part of the advocacy for eco-internet, the Ajitora Project looks at the situation regarding how the Internet has an impact on carbon footprint. DotAsia also observes the capacity, the bandwidth of the digital infrastructure, and the advantages of transforming into a digital economy. As the pilot study, they took six jurisdictions and looked at the situations: 1) The extent of the digital economy versus the Internet carbon footprint, 2) how the power grid supports the Internet, and 3) how efficient is the Internet itself regarding power consumption and carbon footprint is.  

Kam-sing WONG: Hong Kong is a highly urbanised city, with 70+% of the rural and countryside areas in the territories. There are a few things that HKSARG has done in recent years to promote sustainable local tourism with the concept of smart city: 1) improving the mobile network coverage and connection in the rural area, 2) promoting culturalism, 3) using artificial intelligence and robots to detect fire outbreaks for countryside conservation. The overall strategy for the HKSARG is to make Hong Kong go carbon neutral by 2050. And thus, it is essential to promote sustainable local tourism, facilitate public engagement, and e Hong Kong citizens to adopt a low carbon lifestyle. Three years ago, the HKSARG established the Countryside Conservation Office with the aim t  protect the natural ecology of the remote countryside, revitalise the architectural environment of villages and conserve cultural and heritage resources. Thus, it is crucial for the HKSARG to collaborate amongst the local communities, Universities, NGOs and the business sectors, promoting tourism in a smart, low carbon manner. Furthermore, the recent Northern Metropolis Development Strategy reveals that the whole area will be developed into an innovation and technology hub, alongside conserving the wetland in the region and making it a highly livable, smart, and futuristic city.

Natalie CHUNG: The COVID-19 pandemic reinforced the role of digital technology in driving transformations, at the same time exacerbating inequalities. Around last year’s Internet Governance Forum, United Nations published the “Roadmap for Digital Cooperation”, which defines the vision of connecting, respecting and protecting all people online. In the report, a quote says, “Digital technology does not exist in a vacuum – it has enormous potential for positive change, but can also reinforce and magnify existing fault lines and worsen inequalities”. Under the context of planetary health, IT operations consume a massive amount of electricity and will be the main contributor to climate change. Technological advancements can offer brand-new solutions to environmental challenges, building a Carbon Conscious Internet. Virtual tours with VR and AR can increasingly provide a more holistic and fruitful user experience for the eco-tourism industry and enhance social inclusion by enabling marginalised communities to engage in leisure tourism activities.

Edward CHOI: The potential of digital technologies can be best harnessed through multistakeholder collaboration. Youths are taking a more prominent role in the digital world, from building their start-ups to gathering force for climate movements. However, youths are also among the most vulnerable to misinformation. Therefore, youths are stakeholders who should never be missed in formulating digital policies. When policymakers and businesses sit down and listen to youths and civil society members, inclusive and futureproof solutions for nature conservation can be co-created. As a youth representative, it is essential to continue unleashing the potential of youths for building human-centric digital solutions for nature education and sustainable eco-tourism.

REPORT OF THE IGF SESSION OF THE DYNAMIC COALITION ON INTERNET STANDARDS, SECURITY AND SAFETY   9 DECEMBER 2021 15:50-17:20 UTC

The IGF’s Dynamic Coalition on Internet Standards, Security and Safety celebrated its first birthday at the IGF in Katowice. The coalition has made significant progress following its launch at the IGF in 2020, as was reported by the leadership team during its main session on 9 December.

i. Coalition’s name change

The chair of the coalition’s working group on communications (WG4) Raymond Mamattah announced that following a consultation with members held prior to the IGF, the name of the coalition had been changed to the Internet Standards, Security and Safety Coalition with the acronym IS3C. He also presented the new logo incorporating the mission slogan Making the Internet more secure and safer. The coalition in 2022 will proceed to establish a website, register a domain name, and implement a communications strategy that will include the use of social media platforms.

ii. Objectives

The IS3C coordinator, Wout de Natris, explained the goals of the coalition for addressing cybersecurity challenges and its strategy for producing meaningful outputs including policy recommendations, guidance and toolkits. The global impacts of the insecure Internet environment and the resulting barriers to realising the benefits of digital transformation of economies and society, require new initiatives based on global multi-stakeholder cooperation.

IS3C provides a new approach for preventing cyber-attacks and threats that focuses on the role of standards. The use of the Internet and related technologies can become far safer if existing Internet standards and related best practices become more widely and rapidly deployed than is currently the case. For example, devices that are developed with security by design principles, help to create a higher level of protection from cyber threats and attacks. This prevents attacks from succeeding, thus reducing the level of mitigation of incidents. Adopting these principles would help significantly to close the existing gap between the much-discussed theory of cyber security and the daily user experience of insecurity online. 

This level of increased cybersecurity can only be achieved if stakeholders leave their silos and use their expertise to educate decision-takers, so they can make well-informed choices about cyber security requirements. Furthermore, government procurers and major private sector bodies and companies can lead by example when procuring more secure devices, services and network applications.

iii. Outcomes of first phase of work in 2021-22

IS3C established three working groups for the first phase of the coalition’s workplan:

WG1 - Security by design - Internet of Things

WG2 - Education and skills 

WG3 - Procurement, supply chain management and the business case 

Each group has met virtually at regular intervals during 2021. In the session, the three working group Chairs and Vice-Chairs presented their mission statements, reported on progress in developing their policy recommendations and guidelines/toolkits, and explained their research proposals for 2022 in support of these.

WG1 undertook two main activities in 2021: collation of relevant documents on IoT security worldwide and a survey of existing IoT security initiatives. A template for analysis of best practice has been developed which will provide the basis for a research proposal that is in preparation for 2022.

WG2 has developed a set of questions to interview stakeholders from industry, policy and tertiary educational facilities in order to establish how deep the knowledge and skills gap is and to ascertain whether good practices already exist worldwide that assist in closing this gap. During the IGF, cooperation with Youth IGF was discussed in order to enlarge the number of interviews. The outcomes of the interviews will provide the basis for more in-depth research that WG2 has planned to undertake in 2022.

WG3 presented its research plan for 2022 that will identify current practice worldwide relating to security requirements in procurement and supply chain management.  Following analysis of the findings, the members will identify a set of policy recommendations for stakeholders involved in decisions relating to procurement of secure Internet devices and applications.

It is also expected that the coalition will contribute to capacity building programmes in developed, developing and least developed countries, at all levels of involvement concerning procurement and supply chain management.

In addition to the ongoing activities of the three working groups, the IS3C coordinator Wout de Natris announced two critically important outputs expected in late 2022 that will serve to empower stakeholders (including educationalists for inclusion in curricula, procurement agencies and supply chain managers) with comprehensive information about cybersecurity standards and related best practice:

-      

an authoritative list of the most important existing Internet-security standards;

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a comprehensive listing of all relevant Internet standards and ICT best practices with explanations of a) the cybersecurity threats and risks which they aim to prevent; and b) who the lead actors are for deploying them. 

iv. Governance

IS3C’s Senior Policy Adviser Mark Carvell explained the decision in early 2021 to establish an agreed framework of governance that ensures:

i)           a) stakeholder inclusivity and predictability in the coalition’s process for developing consensus-based outcomes;

ii)          b) the target audience of public and private sector policymakers and decision-takers will take proper regard of these outcomes as the result of a rigorously open and accountable multi-stakeholder process.

The IS3C webpage on the IGF website provides information about the open application procedure for coalition membership based on subscription to the IS3C mail list, the bottom up agenda-setting and decision making procedures through consensus-based agreement, and the roles of Working Group Chairs, Vice-Chairs and the Leadership team. 

v. Outreach

Mark Carvell reported on the past year’s outreach programme to raise awareness, to invite participation in the working groups, to ensure geographical, age and gender diversity, and to seek funding for research activities and to cover administration costs. The programme included presentations to regional Internet governance fora (EuroDIG and APrIGF), regional organisations (including the African Union, European Commission and the Organisation of American States); individual governments and ICT companies, and regional and national Internet standards platforms. The leadership team intends in 2022 to increase its outreach to national and regional administrations and stakeholder communities in Africa, south Asia, Latin America and the Caribbean.

The leadership team had also contributed actively to the work of the IGF’s Dynamic Coalitions Coordination Group (DCCG) in support of promoting the role of the coalitions in the evolution of the IGF as a year-round, issue-focused and outcome-orientated multi-stakeholder hub at the centre of the Internet’s system of global governance.

vi. Next steps

Wout de Natris explained that the coalition’s membership will review progress of the current working groups in early 2022 and consider whether to establish new working groups for the second phase of IS3C work that may examine other security-by-design technologies following the work on IoT, and new generic issues such as consumer protection.

Wout de Natris concluded the workshop with an open call for stakeholders to support the work of the IS3C working groups through active participation, awareness-raising in cyber networks, and contributing funding for the research projects.

20 December 2021

Panelists agreed that collaboration on open source software supports digital sovereignty, with each elaborating on different aspects in their initial remarks.

Moderator Paula Grzegorzewska, Strategic Partnerships Director at OpenForum Europe, shared findings from a European Commission sponsored study on the economic impact of open source software (OSS) and hardware for the EU. It can be found here: https://openforumeurope.org/open-source-impact-study/

Mike Linksvayer, Head of Developer Policy at GitHub, described opportunities that OSS provides for digital sovereignty, including boosting local capabilities, as well as risks that digital sovereignty, particularly a perspective that tech adversarialism, could cut off open source collaboration communities and lead to underinvestment in the global commons of open source software. He presented a model of evolution companies have undergone from (1) ignoring/fearing open source, (2) to consuming open source, (3) to releasing open source in an ad hoc way, (4) to holistically contributing to it, particularly upstream to where projects originate outside specific companies, to (5) embracing open source innovation as a path to digital transformation. He compared this model to a similar process that governments are taking, albeit more slowly due to their large scale. Initially governments (1) ignored open source, (2) then began to procure open source as users, (3) then experiment with developing open source applications, (4) embracing policies to foster open source ecosystems, to finally (5) embracing open source as a strategic effort to achieve digital sovereignty.

Jeremy (Zhihui) Liang, Deputy Secretary of the China OSS Promotion Union, shared the history of the China OSS Promotion Union and the evolution of the open source ecosystem in China. He reflected that this evolution of open source that had similarities to the model that Mike presented, with China initially consuming open source, then growing the domestic community of contributors, and beginning in 2019 the latest phase: collaborating on open source internationally. He presented a case on Baidu Apollo 6.0, an open source autonomous vehicle platform that has 45,000 developers from 97 countries around the world. Challenges remind, particularly on technical security risks, legal risks, and supply chain risks. But a growing market for open source, open source skills among developers, and government awareness can lead to collaboration on these challenges. Ultimately, open source can improve trust among digital sovereignty partners and build skills and companies that support national digital economies.

Abhishek Singh, Head of eGovernance Division, Government of India, presented on the Indian government’s experience with OSS. Embracing OSS in government brings distinct benefits vs. using proprietary software. It drives a culture of innovation, where developers can contribute their ideas to make more comprehensive and ultimately better products that adapt to and meet the needs of citizens. Almost all Indian digital efforts run on or use FOSS, including the Aadhaar biometric identification system, an online education platform, a document e-wallet system, and the CoWIN vaccination system. The Indian government has found that by opening up code, they can get contributions that improve these systems, and has run innovation challenges to boost open source participation. The key challenge that the government has faced is miscommunication: historically, open source was seen as free of charge and therefore without anyone responsible to maintain it and therefore without trust. Mr. Singh noted, however, this fear is misplaced: in practice this is not the case and the security of open source software is often more secure than proprietary software. OSS does not undermine digital or data sovereignty. Instead, processes and security around national data can be maintained while using OSS. In fact, OSS can increase digital sovereignty and permit governments to contribute to the global good.

Nataliya Langburd Wright, PhD Researcher at Harvard Business School, presented a research paper on OSS and entrepreneurship around the world: https://www.hbs.edu/faculty/Pages/item.aspx?num=58350 She and her coauthors found that a 1 percent increase in code committed to GitHub is associated with 5 to 15 new companies started per year per country. This supports a virtuous cycle, where new ventures in turn are associated with more code contributions: a 1 percent increase leads to 53-69,000 commits per year per country. Policymakers can use OSS as a tool to promote entrepreneurship, and the private sector investors can use OSS contributions as a marker of a quality entrepreneurship ecosystem worthy of investment.

Laurence Moroney, Lead Artificial Intelligence Advocate at Google, presented on efforts of his company to widen access and opportunity from AI to boost local economies, via OSS, particularly tensorflow 2.0 that was oriented towards software developers, not simply AI researchers, and open access education materials and certifications. He has partnered with governments to bring these tools to local populations, including in Indonesia in partnership with the Ministry of Culture, Education, and Technology.

Questions covered the evolution of governments from consuming to contributing to OSS. In China, OSS global collaboration has become an innovation model that contributes to the government’s 5 year plan. Abhishek Singh shared from the Indian perspective that Nataliya Langburd Wright’s research rings true in India: with OSS contributing to a vibrant startup ecosystem in India. Nataliya Langburd Wright suggested further policy recommendations: procurement offers a top-down model, but bottom up approaches of facilitating projects and skills are key, as is the implementation of policies into practice. Laurence Moroney shared that globally interconnected platforms can help governments address “braindrain”, where talent need not leave their home country in order to benefit from economic opportunity. Today, the TensorFlow OSS project has contributors from almost every country in the world.

An audience member shared the example of Sweden’s OSS procurement policy that has worked well, where one agreement can be reused.

Abhishek Singh called for a global partnership for OSS adoption, where GovTech OSS innovations can be shared around the world.

Examining the session hashtag on Twitter, aside from the organizers, the Geneva Internet Platform prepared a summary of the session, available here: https://dig.watch/events/igf2021/open-source-collaboration-for-digital-… GitHub also published a summary, available here: https://github.blog/2021-12-13-github-at-the-un-internet-governance-for…

The central role digital platforms play in economic relations and their potential impact in democratic processes and human rights require adequate regulation to optimize how society uses them. One important regulatory step is implementing platform interoperability - which has many facets, from data to protocols and legal systems. This potentially unlocks value in digital environments, strengthening competition and providing user control.

This session of the DCNN meeting highlighted the various aspects of internet openness that go beyond the usual debate on net neutrality. These include device neutrality and interoperability, which were the focus of the session due to their key role in a more open and multi-faceted debate about internet openness.

Classical net neutrality issues, such as non-discriminatory packet management, are necessary, albeit not sufficient to achieve the ideal of internet openness proposed. Increasingly, net neutrality issues take the fore alongside these other debates, revealing the need for a multi-layered approach to internet openness.

ARCEP, the French telecommunications regulator, has given substance to this in a recent study on Device Neutrality and their impact on consumers. Among their findings, some highlights are: (i) limitations in terms of consumer experiences; (ii) limitations in terms of application providers’ ability to offer services via marketplaces; and (iii) unequal implementation of web standards; among other barriers to competition and openness in the market that end up harming user experience and access to the internet as a whole. Some policy options to face these challenges would be provisions for more transparency for entry conditions in OS marketplaces and increased API transparency, as well as advocating for interoperability of various services.

In terms of interoperability, it is important to understand that its role as an enabler of an open internet is due to its potential to unravel lock-in and network effects and create connections where otherwise there would be barriers. The concept may be divided into two categories: (i) vertical interoperability, when an app can access various platforms and an user can interact with users from other platforms; and (ii) horizontal interoperability: provides inter-platform competition, enabling competition among different marketplaces. Both are necessary to promote internet openness.

In order to achieve this, regulators would need to require platforms characterized as “gatekeepers” to open up to competitors - whether by APIs, standard communication protocols like the WWW consortium etc. This would not be unheard of, as some countries have already instituted interoperability requirements in the case of open banking schemes, which allowed fintech companies to enter markets, increasing competition and giving consumers a genuine choice.

This amplification of choice is reflected in more options, for example, in terms of privacy choices and content moderation choices. Further social benefits of interoperability include promoting media pluralism and diversity, improved social infrastructure, reduced environmental impact of the online economy and the Internet of Things, and favoring digital sovereignty. This impact is made very clear by moments of crisis: in recent controversies over privacy policies of popular messaging apps, peoples whose internet packages include zero-rated connectivity for incumbent apps might feel powerless to question privacy practices and be incapable of swapping services due to potential internet costs.

Although these are recognized beneficial effects of interoperability and net neutrality which make up a more open internet as a whole, there are still many challenges and drawbacks in their implementation, including particular issues in countries where regulation of net neutrality is lax or uncertain.

Artificial intelligence technology impacts human rights, but how wide is the impact and how should it be assessed? To complement or replace specific tasks otherwise performed by humans, these technologies require the collection, storage, and processing of large quantities of personal data which can, without the due safeguards, negatively impact the right to privacy. However, since AI systems are being increasingly used in different sectors of society, AI can also affect many other rights such as the right to health, education, freedom of movement, freedom of peaceful assembly, freedom of association, and freedom of expression. Additionally, it is important to notice that AI systems change with time and can be used for purposes that are very different from the ones initially intended. Moreover, the impact on human rights is also dependent on the local context in which AI technology is deployed. The risk is higher, for instance, where the political context is unstable or where the legal framework governing AI does not ensure a sufficient degree of fairness, transparency, and accountability. How should human rights impact assessments (HRIAs) be conducted, and who should be responsible?

Panellists agreed that HRIAs are too often still seen as little more than an abstract, one-time compliance exercise, narrowly focused on the most salient harms. Data protection authorities have an important role to play, and much can be done to strengthen their mandates, capacities, and expertise. At the same time, panellists also agreed that we should not expect them to be the only entities playing this role. Lorna McGregor emphasized the fact that in data protection impact assessments, fundamental rights and freedoms are usually identified to privacy, making them narrower than they were supposed to be. At the same time, however, if human rights should be more broadly understood, several panellists emphasized the need to focus on the risks associated with the specific context and area or industry where each AI system will be developed and deployed. Emil Kernell noted that although companies are being increasingly pushed to carry HRIAs, the specific context, and different ways in which their products will be used is not always sufficiently taken into account in HRIAs. For example, the development of a smart city in Montreal will raise certain issues that will be absent in other cities. K. further argued that companies have a duty to protect their customers’ data and rights, especially when the legal framework and authorities regulating data protection are non-existent or too weak. According to the same panellist, the decision of a company of entering into a new unregulated market must be informed by an understanding of the country’s history and political situation.

Context-specific impact assessments that go beyond privacy concerns are not the only challenge that public authorities, NGOs, and companies have to face. E. Kernell challenged, for instance, the value of HRIAs that are carried out at a very early stage of the development of the AI system, since they will be too abstract. It is not sufficient to carry out impact assessments at the initial stage of development of new technology, these should also be conducted on a regular basis when more information regarding its actual impact is available. Alessandro Mantelero considered that legislators need to define, with some degree of detail, what is risk and how it should be measured, i.e., risk cannot be a matter of opinion or feeling, it should be demonstrated according to objective, quantifiable and transparent criteria. In response to a question from the audience, A. Mantelero explained that we should not expect to find an impact assessment model that could be successfully applied to all circumstances and AI technologies, including the one used in pharmaceutical industries since in AI is very contextual, each product can have multiple purposes and pose different types of risk, and it involves more stakeholders.

Panelists

1. Eddie Avila, Director of Rising Voices, an initiative of the citizen media organization Global Voices, and has been one of the key advocates of language digital activism for the protection and fostering growth of low-resource languages.
2. Amrit Sufi, Coordinator of the Oral Culture Transcription project, a toolkit that will enable people to access information on uploading media of endangered languages, and has worked in the past for documenting folk songs in the Angika language of India.
3. Sardana Ivanova, Doctoral student in Computer Science at the University of Helsinki. She is interested in low-resource languages. She conducts research and works on the development of various language technology tools for the support of the Sakha language, mostly spoken in Russia’s Far East.
4. Mahir Morshed, Doctoral student researching articulatory features and prosodic unit discovery in speech processing. As a Wikimedian, he has recently been contributing to Wikidata's lexicography and is examining ways to make it usable for text generation.

Moderator

• Subhashish Panigrahi, Co-founder and Director, O Foundation. Subhashish is a filmmaker, community organizer and cross-disciplinary researcher.

Rapporteur

• Sailesh Patnaik, Co-founder and Director, O Foundation. Sailesh is a Wikimedian with experience in open knowledge institutional liaisoning in the government and educational spaces.

Abstract

When it comes to the internet governance, most indigenous, endangered and other low-resource and marginalized language speakers around the world face a significant challenge both in terms of amplifying their issues through participation and their languages getting benefitted in that process. As Whose Knowledge? underlines, a mere 7% of the 6,500 - 7,000 languages, that are spoken around the world, are captured in published material. (Vrana et al., 2020) In this Internet Governance Forum 2021 panel titled "Building the wiki-way for low-resource languages", the representatives engaged primarily around the strategies in the language digital activism and open knowledge platforms, and shared recommendations to grow and sustain the low-resource languages on digital sphere.

Key issue areas

In this panel, organized by the O Foundation in collaboration with Rising Voices, the panelists shared the response of the civil society, particularly in three broader and intersecting sectors, to address the larger and systemic issue of low availability of resources of many marginalized languages and low participation of the native speakers:

1. Language digital activism, a loosely defined term that has gained popularity in the last decade and includes all kinds of activism on the online spaces for the protection and growth of languages
2. Volunteer-led movements such as the open knowledge movement, of which Wikipedia is a part of
3. Academic and other research initiatives that focus on building technology for the overall growth of languages, especially, low-resource languages

Key questions

Some of the key questions that the panelists addressed around existing community strategies, processes and platforms included:

• How language digital activism is helping active engagement of stakeholders in the low-resource language domain?
• How other open and collaborative processes and platforms are helping low-resource languages?
• How creation of computational linguistics tools is making a long-term shift in access to information in an equitable and decentralized manner, especially in the context of many low-resource languages?
• How Wikipedia and the Wikimedia projects in general, and particularly, the ongoing Wikidata initiatives, are helping low-resourced language speakers reclaim their space on the internet?

Additionally, the questions around specific movements and platforms included:

• How language digital activism is already and is aimed at moving the needle around furthering access to linguistic rights and access to knowledge?
• What is envisioned by many activists for the ongoing initiatives to make a long-term shift as a direct or indirect result of these initiatives?
• What are the learning and recommendations for different stakeholders working on low-resourced languages based on the work around creation of language tools?
• What are the building blocks and the low entry-level barriers in the Wikimedia world for native speaker communities and other stakeholders of low-resourced languages communities?

Background

To set the context on language digital activism, Eddie Avila, Director of Rising Voices shared how the scarcity of key resources, such as writing systems in the context of oral-only languages or consensus on existing writing systems, access to the internet, consensus on technical terms within a speaker community, and even political implications, continue to remain the major of the barriers behind language digital activism.

Amrit Sufi, native speaker of Angika (endangered language from India) and co-facilitator of the recent Rising Voices organized "Language Digital Activism Workshops for India" (Language Digital Activism Workshops for India · Rising Voices, 2021) series emphasized on the fact that the medium of instruction in her schools were Hindi and English directly impacting the eventual slowdown of her native language Angika to a final cessation. She identified the sense of elitism, associated with not speaking native languages at home environments which are often enforced by parents, to be a primary reason of disappearance of many languages at homes.

Sardana Ivanova, a speaker of the Sakha language and a doctoral student in Computer Science at the University of Helsinki, demonstrated from her experience how collective volunteer efforts for creating content -- through Wikipedia -- eventually helps Natural Language Processing (NLP) researchers to build tools to better use languages on digital platforms.

Mahir Morshed, a Wikipedia/Wikidata contributor and a doctoral student researching articulatory features and prosodic unit discovery in speech processing, shared inputs to the call to action of this session based on the recent development around Wikidata's lexicography as these tools are making ways to for text generation across languages. (Morshed, 2021)

Key takeaways

1. Stakeholders must work collaboratively for supporting low-resource language communities with addressing issues around accessibility and with removing entry-level barriers of platforms.
2. Language technology developers and other stakeholders who are not native speakers must work closely with native speakers to implement the development of language technology based on the advice of the latter.

Some of the panelists directly addressed the questions around the aforementioned takeaways:

• We're creating a space for peer learning for language digital activism so that activists can expand their work through such long-term partnerships and share their work with the larger community. (Eddie Avila)
• Many low-resourced language digital activists are currently attempting at "normalizing" the use of their language as their languages are not in active use in public discourses. (Amrit Sufi)
• Language technology developers who might not be native speakers must work closely with native speakers. (Sardana Ivanova)

Call to Action

1. Creating spaces for peer learning exchange can be a very powerful tool for many low-resource languages to protect and grow use of languages, and stakeholders must emphasize on creation of such spaces.
2. Stakeholders who must support the creation of Open Educational Resources (OER) for new contributors/potential contributors who are speakers of low-resource languages to remove entry-level barriers to Open and collaborative platforms such as Wikipedia.

Some of the panel inputs/recommendations from the panelists that helped arrive at the aforementioned call to action include:

• There have been many initiatives recently from the Wikimedia Foundation to improve accessibility on Wikipedia and Wikimedia projects -- this has helped with the growth of many low-resource languages. (Mahir Morshed)
• Creating translation of Wikidata descriptions is one of the easier ways for newbies to contribute in their low-resource language. (Mahir Morshed)
• Oral culture documentation as audio and video helps grow visibility for many low-resource languages. (Amrit Sufi)
• Creating spaces for peer learning exchange can be a very powerful tool for many low-resource languages to protect and grow use of languages. (Eddie Avila)

Avila also emphasized that whether or not language digital activism is moving the needle around furthering access to linguistic rights and access to knowledge is a hard thing to measure. While there are anecdotal evidences to support the impact, there are no clearly defined processes in most cases as each community contributes in their own volunteer spaces and are primarily driven by passion. To respect their volunteerism, attempts to measure the impact of their work are not often prioritized.

References

Vrana A, Sengupta A, Pozo C and Bouterse S (2020). Decolonizing the Internet’s Languages – Summary Report. Whose Knowledge?, 20. (accessed 19 December 2021).

Language Digital Activism Workshops for India · Rising Voices (2021). Rising Voices. Available at https://rising.globalvoices.org/language-digital-activism-workshops-for-india/ (accessed 19 December 2021).

Morshed M (2021). Preparing languages for natural language generation using Wikidata lexicographical data. Septentrio Conference Series. (3):.

Report compiled by

• Subhashish Panigrahi, O Foundation
• Sailesh Patnaik, O Foundation

Date of publication

19 December 2021

Copyright

2021. Subhashish Panigrahi and Sailesh Patnaik. O Foundation. CC-BY-SA 4.0.

Cite as

Panigrahi S and Patnaik S (2021). Building the wiki-way for low-resource languages: Session Report. O Foundation. Bhubaneswar. DOI: http://dx.doi.org/10.17613/df9y-nz19 (accessed 19 December 2021).

Note

This report is also available as a standalone report for downloading on Humanities Commons. 

When COVID-19 came, no one knew how things would progress. With time it became clear how important the Internet became in this scenario, from shopping to working, never before so many people relied on the Internet. 

This session focused on how to nurture good internet citizens in this growing environment for new users and current ones. To do so, few questions were presented to the viewers (about 15 people) using the site sli.do and the participants from technical community and civil society discussed the themes giving their view and opinions represented by Mr. Olatunde Awobuluyi, Mr. Antonio Marcos Moreiras and Ms. Fernanda Rosa. The session was moderated by Mr. Eduardo Barasal Morales and Mr. Tiago Jun Nakamura, both from NIC.br.

The first question was “In the context of your Country/Region should Internet Citizenship be taught to people in general?” 92% of people said yes. 

Mr. Awobuluyi from AFRINIC represented the technical community and raised the importance of giving access to information and taking into consideration regional differences. He gave the African continent as an example where more than 2000 dialects are used.
Mr. Moreiras from NIC.br, also represented the technical community and pointed out that the Internet isn’t bound by geographic borders and anyone who has Internet access can be considered an Internet Citizen. 
Ms. Rosa from Virginia Tech University represented the civil society and explained that education is a social right and as such all people should have access. She also highlighted the importance of digital literacy to create critical thinkers users. However, she pointed out that there wasn’t an agreement about what to teach. She also pointed to the importance of infrastructure to give access to all.

The second question was “What are the key elements that constitute Internet Citizenship and meaningful Internet access?”. The three most voted options were Education, Infrastructure and Accessibility. 

Mr. Moreiras agreed with the two first points but for him "People Empowerment" should be the third pillar. He emphasized the importance of full access to the Internet, without restrictions or limitations be it physical or political ones. He pointed out the importance of having a good infrastructure capable of attending to the needs of users and that users should be able to understand different concepts about it to make the best decisions. This is something that can only be done if they are digitally educated. He also commented about "Cidadão na Rede" (Internet Citizen) a NIC.br project that seeks to fill this gap, teaching many concepts from security and infrastructure to regular users in short 15 seconds videos. According to him, if you give the users the infrastructure to access and the education about how to use the Internet, empowerment will be a consequence.
Ms. Rosa agreed with Mr. Moreiras on the importance of educating users about infrastructure and added the legal aspect of it. Although everyone in the Internet can be considered an Internet Citizen, Internet data still needs physical infrastructures in countries and are subjected to the laws of those countries. This can raise questions about data privacy, for example. Another point made was about the hardships that new entrants face when they try to bring the infrastructure needed to access the Internet in their region. Ms. Rosa agreed that accessibility is of extreme importance for Internet users. If Internet newcomers feel oppressed they won’t feel welcomed in this environment. She is favorable to regulations regarding this issue but understands there is a dichotomy between regulation and freedom of speech.
Mr. Awobuluyi gave the view of the Africa region. For him the three key elements are Infrastructure, Accessibility and Government Policies. From his experience infrastructure and cost are the greatest barriers to overcome so government policies should be applied to increase the local competition reducing costs and expanding the infrastructure.

The third question was “Should Internet security and safety practices be considered part of meaningful access and good citizenship on the Internet?” All participants answered that yes it should be considered, with 40% said it was applicable only in specific situations.

For Ms. Rosa safety and security implies cryptography and anonymity for the user. However, if the information comes from a bot this information should be clear to the user.
Mr. Awobuluyi agrees that everyone should be taught these concepts to combat digital illiteracy, he also raised the importance of having legislation to deal with questions regarding misuse and abuse on the Internet and called for an active role of government authorities.
Mr. Moreiras expressed his concern about how people share information disregarding possible consequences as many companies collect and use people's data for their own interests. He is favorable to give the users the right over the content they generate. However, he understands that most users don’t know/understand concepts about security and safety. He believes this should be taught to them and that stakeholders should make the adoptions of technologies that increase security and safety as simple as possible to the users. He finished showing another two videos for the Internet Citizenship project.

Nobody asked questions during the open microphone, so the speakers did their final comments.
Ms. Rosa complimented the Internet Citizenship project and called for the education community to participate in creating materials, suggesting that technology should be integrated to regular subjects during classes.
Mr. Awobuluyi complimented the participation of all the panelists and thanked the audience.
Mr. Moreiras thanked all participants and highlighted Ms. Rosa participation and her contribution to the discussion as a member of the civil society and her suggestion of having the education community participate in the instruction of digital concepts together with the other stakeholders.

Mr. Nakamura closed the session praising the participants and concluding that connection only wasn’t enough, there was a need for meaningful connection and this topic is just an introductory discussion and should be further developed.
Viewers thanked the session and praised the approach and views given by the panelists.
 

WS #209 The State of DNS Privacy Technologies

Thursday, 9th December, 2021 (10:15 UTC) - Thursday, 9th December, 2021 (11:45 UTC)

Hybrid Session. ~100 participants

Speakers: Paul Hoffman, ICANN; David Huberman, ICANN; Roxana Radu, Civil Society, Western European and Others Group (WEOG); Carlos Martinez Cagnazzo, Technical Community, Latin American and Caribbean Group (GRULAC); Andrew Campling, Private Sector, WEOG

Summary: Overall, the session explained encrypted DNS and various other privacy enhancing technologies for the DNS. There was a discussion on the market of these technologies and a debate on concentrations in the DNS market.

Various technologies to encrypt the DNS were described, including DNS over HTTPS, DNS over QUIC, DoH-over-Tor, and Apple Private Relay. Products that offer these features include Mozilla’s Firefox browser, Google (both its Chrome browser and Android operating system), and Microsoft’s operating systems and browsers. Public recursive DNS services such as Google Public DNS and Quad9 receive the queries from these products. It was noted that there are concerns with centralization of Internet infrastructure, being that the products mainly come from  the US. The European Commission has proposed the strategy called “DNS4EU” because many public resolvers are operated by US-based companies.

Next was a discussion on the DNS services market. The idea that the market is US-centered was reiterated. It was said by Roxana Radu that the market has experienced concentration, a consolidation of a two-sided market. At the same time, it was noted that it is a very dynamic market. Among the biggest players, Cloudflare and Google with more than a third of the queries.

There are jurisdictional concerns because it is not clear what happens after DNS queries a given country; some services do not have restrictions when it comes to integrating data with other services. Another point that was made was that some countries mandate content filtering and blocking, and some public resolvers don’t do that.

One regulator in the room, Ofcom, noted that there is an effort by regulators to bring more technologists on board to ensure that policy does not happen in a vacuum.

Andrew Campling noted that it would be helpful to have more regulators in the standards bodies. IETF for example, could also make policy considerations in addition to the technical considerations. 

On December 9, the workshop “Fintech: A sustainable development economy of inclusivity?” was held at the Internet Governance Forum (IGF) 2021, with the session beginning with a speaker sharing, proceeded to a roundtable discussion with the speakers, and ended with a question-and-answer session by taking questions from participants both onsite in Katowice and online.  

The workshop has mentioned how fintech could be a crucial factor to improve financial systems for underserved populations, facilitating them to become more efficient and competitive. However, problems could still surface, such as the widening of the digital divide with poor Internet access and lack of digital skills to use the technologies to their fullest capabilities.

An uprising favoured usage of the Internet is e-commerce and banking other than social media, with monetary transactions becoming increasingly popular among teenagers nowadays. However, as Miss Veronica Stefan has mentioned, some are still unwilling to connect to their credit cards with their phones and make purchases as they lack trust in technology. Enforcing laws would not be useful in this scenario with such lack of trust, hence the emphasis is required to be put on skills that are always mentioned but never acted on, alongside the investment of time and resources equally in the community to alleviate this critical problem in the development of financial technology.

In addition to connecting people, inclusion has to be ensured from the business side of things. Ms Nandini Chami has brought a case study to our attention, with how an account aggregator policy is being debated in India, which enables financial of small businesses. Previously, when small businesses apply for a loan from a financial institution, they had to provide bank statements, goods and services records, tax returns and annual results to prove their creditworthiness; and this entire process had to begin from square one with another bank should the loan be rejected. With the new policy, an account aggregator now acts as an intermediary between the business seeking a loan and the lender themselves via the facilitation of consensual data sharing. However, there could be a possibility of account aggregators to conduct customer profiling or market segmentation, causing civil society players in India to be sceptical about the potential effects on financial inclusion, since this would result in many businesses and individuals suffering all because of this intermediary.

Dr Agata Ferreira has revealed to participants the basis of the emergence of the United Nations Sustainable Development Goals (SDGs), in which they could be seen as a compromise proposition to balance between the rapid and limitless economic growth, as well as the imminent disaster due to exploitation of Earth resources. However, existing models of economic growth are being relied on to work our way towards achieving the SDGs, with a statement on how the world is still on a seemingly unsustainable trajectory and we do not think that we know how to get off this path, and an example introduced on the ambitious growth targets of SDGs with regard to fishing alongside voicing out for the protection of water ecosystems and fish biodiversity. With this in mind, ICT innovations could open new possibilities and has the potential to redesign current existing economic models to help with this dilemma.

One of such innovations could be blockchain, with its potential to enable financial inclusion. Immutable blockchain data records help provide traceability for financial transactions and financial assets; and the appropriate monitoring of financial records as well as early detection of errors or corrupt activities aid in addressing several shortcomings in the current financial systems and frameworks. Financial inclusion and trust are in turn promoted with the risk of corruption and chances of bribery minimised on the Internet, hence various parties could have financial processes amongst each other despite having little trust with blockchain’s core trust-inducing abilities to verify and authenticate identities and data transactions. Therefore, this shows that financial digital innovations have the potential to bring the unbanked and underbanked populations into financial services provision.

Moreover, as mentioned by Miss Veronica Stefan, the role of public policy intervention is important for people from developed countries to regain their trust in financial technologies. Hence, Dr Agata Ferreira has stated how fintech has caught many regulators off-guard with its rapid and revolutionary growth, hence a regulatory void is created as regulators are struggling to keep up with the pace of fintech development, alongside much uncertainty in applying existing regulatory frameworks to novel technologies, services and products. Actions have been taken by some regulators to stall for time to figure out what the appropriate frameworks or approaches could be, such as prohibiting some fintech-related activities, as well as discouraging further fintech innovations, all of which will gradually lead to varied regulatory responses to the same fintech innovation.

Finally, while fintech is a complicated topic and not fully understood yet by the world, with ICT innovations and appropriate regulatory approaches, there is a bright future ahead of fintech to enhance financial inclusion and attain a sustainable economy.

The focus of this session was to reflect on how African countries should deploy Internet infrastructures in order to give a meaningful Internet access to those that are marginalized, excluded or that faced connectivity challenges during and after the Covid-19 pandemic. The critical issues raised were : what are the various infrastructural challenges in Africa, what is needed to build these infrastructures, how can it be done and where do we start?

Gbenga Sesan emphasized on the fact that despite the health consequences of COVID-19, it had a positive effect on the digital transformation of the world and particularly of Africa.  The lockdowns further deepened the digital divide in most African regions, creating two categories of people, those that could continue communicating online and those that couldn’t due to either lack of infrastructure and access or for other challenges such as lack of electricity or financial strength. This critical humanitarian situation actually brought also good news which is the need for the prioritization of digital infrastructures in order to extend education, health and other crucial public services to those that can not be taken in the classical system. He  proposed that the priorities should be given to this 3 areas:

• making policies work for the unconnected and for the disconnected (countries facing shutdowns)
• making sure that all the stakeholders involved in the issue of digital inclusion start to work together in order to provide access through digital infrastructures to all those that are in need of it or lack it.
• Using the existing resources of the Universal Service Fund available in most of our countries to build sustainable digital infrastructure in all our African countries.

Eric Sindeu proposed that Africa should tackle this opportunity given by the COVID-19 to bridge the gap to reach development. broadband access and economic growth being closely linked, the key infrastructure that African countries should invest in as a priority and manage well are the underground sea cables that need to be deployed around the continent. But also, appropriate and updated policies and regulatory frameworks should accompany this deployment to facilitate access to these submarine cables for all operators.To ensure that our continent is digitally ready, he advised that Africa should invest in trainings and awareness on cyber security and digital rights issues, and also it is necessary to move from traditional education to digital education by teaching our children to develop their digital skills for them to be able to meet the digital challenges of the new era.

Peter Koch spoke of two main things: 

• Security and privacy legislation, despite they are very crucial issues to be well addressed, should not be used as a barrier or an excuse to stop us from making Internet access available for everyone.
• It is necessary to adapt infrastructural and regulatory solutions to the realities on the ground. Most of the time local initiatives cannot replace but support general infrastructures and there are some areas where a region might be difficult or less connected for some reasons (can be geographical, not economically feasible for operators to go there) and multiple regulatory feasible solutions could be used to provide this support without facing the risk of bankruptcy or without having unnecessary high regulatory burdens. Some initiatives are not locally feasible but a particular legal environment  can enable the local initiatives to thrive in this space and provide community solutions.

Rodrigue Saoungoumi gave an insight of what a state university in Africa and especially in Cameroon faces as challenges when it comes to the issues related to the access and infrastructures of Internet; by sharing the experience of the Ngaoundere University, in the northern part of Cameroon, concerning the evolution and management of its internet resources from 2010 to 2021 and the difficulties they faced during Covid-19 pandemic.

Johanna kulesza emphasized on the fact that the framework is already in place with an international law regime that clearly regulates the internet space. The best way to approach these challenges from different African perspectives is to facilitate meetings like IGFs, ICANN where we address problems, we name them and build capacity, to make our voices be heard for a change to occur. But we also need to advance our involvement and ensure that our governments and regulators step in these spaces for African interests and views on internet issues to be known.

We also had on our session Mr. Louis Pouzin, one of the pioneers of Internet governance who shared his experience on the history of the internet.

online participants raised some views and concerns that were discussed in the session.

As a summary of this session, we can say that the kind of leadership existing in African countries determines how Africa gets involved in the discussions that are taking place now in order to shape the digital future of the world. and if they cannot be there, then other experts stakeholders have the responsibility to emphasize unseasonably on these issues drawing attention until they understand the need to be where the future is to be drafted.

In a global context where new regulations are being drafted for technology companies to govern cyberspace, how can we ensure that when they are implemented in different political contexts that the end is result upholds international human rights commitments? This was the primary question for this panel, which featured speakers from 3 different stakeholder groups (private sector, government, and civil society) as well as diverse regional perspectives (Kenya, Ukraine, Peru, and the UK). 

85+ people attended via Zoom and 15+ people attended in person in Poland. Approximately 55% of the attendees were women, and 75% of the panelists were women. There was a high level of engagement in the form of questions both in-person in Poland as well as on the Zoom platform.

There were three main threads of discussion:

1) Regulation is happening and it is important that countries ensure that policies adhere to international human rights commitments — Examples of emerging global policy standards include the GDPR as well as some content regulation policies, which have thus far primarily first emerged in Europe, but have gone on to influence policy development in other regions. Two civil society legal scholars on the panel noted the dangers to internet freedom that hasty development of regulation can create when they are not vetted to make sure they adhere to international human rights standards. Done poorly, rather than strengthen digital governance, they can undermine international human rights standards and so all stakeholders need to be vigilant in these processes. The representative from the private sector noted that harmonization of these policies across borders can lead to economic gains, but only when implemented properly. Thus, there are a number of social gains that can be gleaned from this type of policy intervention, but the small details matter a great deal.

2) To truly be a global information platform, the internet's governance must be inclusive and multistakeholder — One civil society speaker noted how many people are still excluded from the internet, and that bridging the digital divide still needs to be a focus of action. Others agreed and noted that even thought many are online, they are not as actively engaged in internet governance as they should be. The representative from the government of Peru talk about the engagement work that countries must do to make sure these sectors of the population have channels to participate and give their input. Developing and implementing policy without this engagement, they argued, would lead to sub-standard policy which might not receive broad-based buy-in. Thus all speakers agreed that all stakeholders need to redouble their outreach and engagement strategies, especially governments.

3) The rise of digital sovereignty is a threat to an open internet — Poor implementation of emerging global standards may result in a patchwork of different country regulations that effectively splinter the global internet into different national networks. Rather than raising human rights standards globally, this could actually lead to a race to the bottom and would threaten democratic digital governance and human rights more broadly. To avoid this scenario, panelists encouraged more broad-based multistakeholder processes foster inclusive digital governance. 

The session “The GovStack Initiative – Digital Government Cooperation” was hosted by the German Federal Ministry for Economic Cooperation and Development (BMZ).The session gathered speakers from BMZ, German Federal Ministry for Economic Affairs and Energy (BMWi), Ministry of Foreign Affairs of Estonia, International Telecommunication Union (ITU), Digital Impact Alliance (DIAL), Digital Public Goods Alliance) (DPGA), National eGovernance Division of India (NeGD) and Ministry of Information and Communication of Sierra Leone. The goal of the event was to present the GovStack Initiative as well as the work of the GovStack Community of Practice (CoP) with the DPGA and highlight the role of the initiative in advancing the global digital cooperation.

The moderator opened the discussion by stressing on the strong need for digital government services and digital public infrastructure to leverage the full potential of the digital transformation. The moderator further outlined that the global cooperation and partnerships play a crucial role in achieving Sustainable Development Goals (SDGs) and fostering digital transformation that serves people around the globe.  

The session proceeded with the panel discussion that revolved around the following key issues: 

• Changes needed to fully leverage the potential of digital transformation. 
• The role of the GovStack Initiative in establishing global digital cooperation and supporting digital transformation of government services. 
• Keys to successful global partnerships in the context of digital transformation. 
• Ways to align different stakeholders’ needs into shared priorities to accelerate progress towards Digital Public Infrastructure (DPI). 
• The role of GovStack CoP in advancing digital cooperation and contributing to the Digital Public Goods (DPGs) ecosystem. 

The speakers provided inputs sharing their vision on the issues presented above. The key elements raised were the following: 

• Strong global partnerships are crucial for digital transformation of governments and achieving SDGs. 
• Digital transformation needs cross border and cross sectoral aligned cooperation. 
• The whole of government approach is necessary for accelerating the digital transformation and avoiding the duplication of efforts. 
• Digital transformation must be inclusive, citizen centric and sustainable. 
• Digital infrastructure must be accessible for all. 
• The GovStack Initiative can help overcome siloed digital transformation approaches. 
• The GovStack Initiative supports harmonization of activities around the implementation of DPGs. 

The panel also became a platform for sharing experiences and user perspectives on digital government cooperation and the implementation of digital government strategies and services. As such, representative of Estonia, Ms. Nele Leosk, highlighted that core principles of GovStack, namely, “share and reuse”, had helped Estonia to become a global leader in digital transformation of government services. Ms. Leosk also underlined that Estonia needs GovStack to continue its own digitalization journey. Representative of India, Mr. Abhishek Singh, also shared the lessons learned by India. Mr. Singh emphasized on the importance of keeping citizens in focus when designing digital services and relying on their needs and feedback. He stressed on the necessity to develop citizen centric and inclusive digital services that align with the whole of government approach. The audience also had a chance to know more about the digital transformation journey of Sierra Leone. Mr. Telli Koroma, CTO at the Ministry of Information and Communication, noted that is crucial to create the sense of ownership of digital solutions that can be achieved by customizing the solutions to the local context and building local skills.  

At the end of the discussion, the speakers deliberated on how the government structures could shift towards citizen-centric service approach. The panelists agreed on the following steps that could make such shift possible: 

• Laying out single digital strategy instead of separate strategies for different government agencies.
• Focusing on the needs of citizens and coordinating efforts between government structures. 
• Consulting with citizens when designing the respective policies and digital solutions. 
• Designing software interventions with SDGs in mind. 

Session Report

The session began with the introduction of Pedro Lana - Onsite Moderator presenting 3 speakers.

Characteristics of Panelists: 1 Regional Engagement Director from YCIG (Criminal Lawyer), 1 Public Interest Technologist, 1 Co-founder and Steering Committee Member of Youth IGF Poland (Lawyer). Onsite moderator made different questions to the speakers:

1-Involvement in Internet Governance Ecosystem and Lessons Learned:

Ayden Fedérline: Effective advocates in multistakeholder or multilateral platforms need to have narrow focus (knowing what it is important to you helps with personal motivation). More of a Return of Investment if one participates at the national level first instead of the international level (easier communication, locally relevant issues). Be open to learning and making mistakes, particularly learning from mistakes. Better to make more friends than enemies, allies will be beneficial in discussing strategies and sharing motivation.

2-Thoughts on Before and After of Project Youth Summit and Future Expectations:

Emilia Zalewska: Although a tiring but rewarding experience, the delay in Poland hosting the IGF gave the team more time to prepare. Inspiration came from Berlin 2019 where around 100 people created Youth Messages (identified differences in perception of Internet Governance challenges and changes they wanted to see). From a one-day meeting in 2019, the project allowed us to have a bigger outreach and more time to discuss. 80 selected participants tackled discussions about specific stakeholder groups and came up with very remarkable points of action.

3-Thoughts on Participation from Latin America and the Caribbean region:

Eileen Cejas: Youth Coalition on Internet Governance is a Dynamic Coalition that has been around for 11 years. They participated for the second time at Youth LACIGF this year but with the difference that the 6th edition (Open Course in Spanish has launched thanks to the funding support from the Internet Society Foundation). Topics discussed include gender, remote work, and education among others. Youth IGF Argentina will conduct their 18 December its annual meeting online, as they will discuss the effects of digitalization on the environment and youth engagement (national and regional level).

4-Thoughts on Multistakeholder High Level Body (MHLB) and Leadership Panel:

Ayden: IGF is broken because the current status quo only sees a discussion forum without anywhere to act on the items discussed. The Leadership Panel isn’t necessarily the best proposal or solution, but it is better than no proposal. Youth should support the initiative and become involved, otherwise rejection of this might lead to the IGF continuing to lose relevance, and push other stakeholders to platforms where youth are not represented/allowed to participate. Youths should nominate for the Leadership Panel members and ensure there is strong civil society participation.

Emilia: Similar to Ayden, with no other suggestion, youths can focus on being a part of this solution. Getting meaningfully involved is important—youth involvement is being recognised, the best proof is the inclusion of Youth Summit into the IGF structure. Youth events are like events within bubbles, with little to no involvement of stakeholders outside of youth. The same applies to regional activities among youth themselves, and efforts should be taken to help youth interact across regions. Youth are not monolithic and missing perspectives from youth-related discussions need to be identified.

Eileen: No solution would be the worst case scenario. Disagree with an outright opposition to the Leadership Panel proposal from Just Net Coalition, because the rejection itself would be excluding oneself from the discussion. Positive thing would be that the political reach of IGF would be increased. With adherence to Chatham House Rules, it will be difficult to identify which stakeholder is pushing for what. Also lacks Youth Representation (no UN Youth Envoy for example). 

Then the “Map to IG Mechanisms and Youth” was presented for 20 mins, where speakers and participants reflected on the role of youth.

5-How to increase Youth Participation and Reflections on Digital Cooperation Mechanisms:

Ayden: Important to focus on active/meaningful participation, but hard to measure. There is a need to identify missing perspectives, because youth isn’t monolithic. Soft skill development is important for youth, especially regarding negotiation skills, and teamwork. Being able to communicate clear conceptualization of your work, can assist in truly understanding local issues and convince others why they should care about your causes (appearance of agency vs. victimhood). Funding needed for capacity building and results that we need.

Emilia: Suggestions from participants are welcome. With various groups conducting similar yet separate initiatives, youth ought to view other organizations as potential collaborative partners and not competition. Cooperated with Youth Observatory, Youth IGF Poland for Project Youth Summit, and communicated with YouthxPolicyMakers (German Informatics Society). Remember the existence of vulnerable groups and their voices.

Eileen: Throughout the history of Youth Coalition, although ideas might have been repeated, some have also been realized. Mentorship collaboration with the Internet Society for their Youth Ambassador Program. There is an aim to sponsor more youth to participate at IGF, but currently, we require more funds to finance youth activities.

YouthxPolicyMakers (Demetria): The representative of YouthxPolicyMakers commented that they published 4 policy papers after 4 competency-building workshops and meetings with PolicyMakers from around the world. (Inclusive Internet Governance Ecosystems, Access and Accessibility, Content, Media and Literacy as well as Privacy, Data Protection and Vulnerable Groups) Question for the speakers—how to translate this output into real action steps.

YouthDIG (Idil Kula): one of the participants of the YouthDIG shared the messages elaborated at the YouthDIG, including the message on Digital Technologies Within Government Bodies, Platforms, Digital Self-determination & Digital Literacy and Disinformation.

Responses to Comments:

Ayden: German Informatics Society can engage in a targeted way of networking (between youth, industry actors and regulatory bodies). Stakeholder analysis can be used to understand which party has leverage (financial interest/might). Mentorship is needed, youth need access to high-profile and high-impact mentors.

Jenna: As Programme Coordinator for Asia Pacific Youth IGF, we realized that youth involvement is rising. Through an observation Latin America and Europe region, we can find various initiatives that have output. The challenge for the Asia Pacific region is the country's own understanding of Internet Governance. Youths want to get more involved but must not forget to reconnect with active youths. Small things need to be considered when plans are made. Synergies between initiatives of different regions can be made possible.

On-site Participants:

Deputy Attorney Office of Nepal: Language barrier, local languages should be translated into English, through video/audio stories more global awareness on the situation. This can be achieved through collaboration between youth organizations at Youth Forums.

Program Youth Brasil (João Moreno Falcão): the participant commented on this Program that was able to sent more than 200 youths to national and global IGFs, impacted more than a 1000 youths in terms of education about Internet Governance, as an example of a successful youth initiative.

Afterwards, the onsite moderator took a photo of the session.

YCIG Remarks: Youth supporting youth is the best way to achieve involvement in the IG ecosystem. Highlights of YCIG’s 2021 include YCIG community-questionnaire launch, facilitation of webinars (environmental sustainability and Inclusive Internet Governance ecosystem and Digital Cooperation), worked with Youth Observatory to submit workshop proposals for IGF 2021, partnered with UNDESA and SPI on Digital Public Goods Policy Brief, conducted mentorship for ISOC’s IGF Youth Ambassador Program, EuroDIG Day 0 and YouthDIG participation, collaboration with Youth IGF Poland for Project Youth Summit, YouthLACIGF Open Course 2020 & 2021 as well as a presentation at DC Main Session with other DCs.

Eileen: Call for Participation in YCIG Elections

Concluding Remarks:

Ayden: Youth should participate in agenda-setting and decision-making processes of issues that they care about. Pressure to make UN processes more outcome-oriented, and to regain authority of internet governance issues. Governments are only more open to certain topics when it comes to multistakeholder participation (e.g. Gender).

Emilia: Eager to get comments on Points of Action from Project Youth Summit. Regarding Demetria’s question, the work shouldn’t just stop at IGF Poland 2021, thus we invite everyone to share comments and thoughts about the shared output.

Eileen: Thank you to everyone present, YCIG Steering Committee, and other members involved in this session.

Characteristics of the panelists: 1 Infrastructure senior, 1 human right lawyer / IP, 1 criminal lawyer, head of Youth SIG, feminists perspective, digital sustainability, ISOC Ambassadorship, Digital cooperation expert, 1 cybersecurity advisor, 1 APIGF representative, 1 software developer from Internet Society Youth Ambassadors Program 2021.

Then panelists went through the 4 digital cooperation models.

Firstly, Eileen mentioned some personal and reflections from the IGF Plus model based on DIPLO’s and personal opinion. After reviewing the composition of this body, she analyzed some advantages and disadvantages. Some remarks from her intervention included amplifying the outcomes of the IGF and bringing more communities, the concerns on the Leadership Panel, and its potential collaboration role with the Policy Incubator and other bodies. In addition, there is not a mention of the role of youth in such a body, which can affect negatively their inclusion according to point 7 of the UN Common Agenda, not even the representation of the UN Youth Envoy. It was also highlighted the necessity of considering youth as a recognized stakeholder.

Secondly, Mumbashir examined the Digital Commons Model and expressed that the idea behind this multistakeholder model is ensuring the diversity, from the technical infrastructure, through standards and protocols, for sustainability and digitalization; and safeguard the internet from some negative consequences that we can come across while using internet connections because people are connected and can access the resources.

Thirdly, Meri presented the Co-governance Model and its main features, for instance, relying on a horizontal model for digital cooperation using the examples of policy-making bodies in IEEE, IETF, and ICANN. Moreover, it separates norms from the implementation and law enforcement, and it just follows a simple process that provides governments with some frameworks. One aspect to feature is that, when norms are available, these could be adopted, to offer possible change for connecting or implementation desired. If there is a conflict, they will establish and provide discussion. Formalizing digital norms for implementation and enforcement.

Finally, Ethan spoke about NRIs by opening with a question: “Should the power to shape the internet be in the hands of everyone?” After giving some facts and mentioning the Youth PolicyMakers papers, he remarked that youth is highly involved in the ecosystem like the Youth NRIs. In this regard, capacity-building tools are essential for digital inclusion.

Participants from the session made some intervention on the topic of education, with the importance of youth to identify the gaps and keeping the Internet secure and safe. In this scenario, capacity-building programs are a good way to engage youth. In addition, Ethan suggested that the conversation on education should take into consideration the different contexts around the world.

On the models, participants also mentioned the necessity to find a mixture of models while maintaining the bottom-up process and contributing to the discussion of NRIs and Youth NRIs.

Regarding the comment on the possibility of considering youth as a different stakeholder, both speakers Eileen and Meri explained that the youth community has been discussing this topic for a long time and the point is, we see this need for the youth stakeholder, is a different stakeholder group. Otherwise, youth will be slowed down by other stakeholder groups so youth can present their specific perspective on the Internet Governance issues.

As ending remarks, speaker Eileen mentioned the Project We, The Internet organized in cooperation with Missions Publiques and with the presence of several youth representatives organizing these citizens dialogues on Internet Governance issues including digital cooperation so this topic is not a closed debate to certain circles of experts. This discussion should be open to everyone, with equal participation of all.

The United Nations Internet Governance Forum (IGF) 2021 Town Hall Session #63 “Tackling the menace of E-Waste through greener ways” covered wide points and approaches on greener ways and policy oriented solutions to e-waste challenge and it encouraged the young audience through exploring innovation in e-waste management sector, catering to newer avenues for environmental education as well. The moderator (Mr Mohammad Atif) set the context of the session by quoting the statistics of e-waste generated globally and in a roundtable format engaged with the speakers on different aspects of addressing and tackling the menace of e-waste. Monmi Barua representing the UN Sustainable Development Solutions Network (SDSN) – Youth from India covered pointers on Youth initiatives and flagship programs of her organization on environment and e-waste management along with stressing on some innovative ways for imparting sustainable development education through the youth. Marta Musidlowska from the core committee of Project Youth Summit by IGF Poland covered different aspects of Environmental conservation and e-waste management approaches from the European region critical to the core issue of tackling e-waste. She also cited example for recycling of electronic goods as a policy level plan and encouraged the youth audience to make the green lifestyle a key behavioural attribute or more trendy in current times. Robert J.Turyakira from The Environment Shield organization, Uganda stressed upon the means of digitalization and stakeholder involvement for solving the challenges of E-waste giving various examples of successful initiatives and policy measures which can help reduce the burden of e-waste. Daniel Dasig from De La Salle  University Dasmarinas, Philippines was able to correlate quality education as a necessary tool for reducing the impact of Climate change through e-waste. He cited cross industry collaboration and shared initiatives from diverse stakeholders as key enablers for measuring and tackling the impact of e-waste.

The speakers in their discussion also cited the pivotally important role of internet technology intermediaries in the digitization of flows through materials of electronic waste and how responsible production and consumption of the materials and technologies both can have a positive impact in tackling e-waste.

Lastly they committed to the goals of UN IGF and Sustainable Development and encouraged the young audience to amplify their voices in the field of Environment and Internet Governance.

Public access and shared connectivity in libraries and similar anchor organisations can be a powerful way to not just bring more people online, but to make sure they can meaningfully use and benefit from connectivity. The session drew on existing good practices and experiences in different parts of the world to highlight several key takeaways:

• Public access supports progress towards a broad range of crucial developmental goals – digital learning and education, participation in the digital economy, creativity, access to e-government services, and others. Even in places where connectivity is more widespread, some vulnerable or underserved user groups – e.g. older community members – can be more likely to rely on public access as their main or only means of going online. Crucially, even higher levels of home connectivity do not take away the need for public access. (A new DC-PAL working draft further explores recent evidence around the impacts of public access - https://www.ifla.org/news/impacts-of-public-access-to-the-internet-and-…)
• Public access in libraries are well-positioned to create local solutions targeted at particular community needs in a way that a more centralised or top-down approach cannot. One of the examples here is the Perpuseru programme in Indonesia, which enabled broader provision of public access to ICT and ICT-enabled learning opportunities in libraries. A part of the programme rollout entailed both a community needs analysis and stocktaking of locally available resources and experts. To date, Perpuseru helped achieve positive impacts in several different areas, including information- and digital literacy and facilitating income generation and economic activity.
  • The importance of local agency and meaningful digital inclusion solutions tailored to local community needs was also highlighted by the experiences of community networks. This can be of particular importance for women and other underserved and marginalised groups – both as users and co-creators of such solutions. Overall, community network and public access experiences show the value of complementary approaches to connectivity, and their importance for comprehensive inclusion goals.
• Such flexibility also means that public access can help meet the needs of diverse user groups – including with targeted action – through one infrastructural resource (a one stop shop). For example, in Poland, public libraries offer ICT-based training and support to various user groups – digital skills fundamentals for seniors, coding and robotics activities for children, workshops focusing on online safety and wellbeing for youth, and others.
• Another key recurring theme was the way public access supports the creation of - and engagement with - locally relevant content. Examples here include, for instance, the “Wikipedia in African Libraries” project. Apart from raising awareness around the power and possibilities of open knowledge and creating a wealth of new content, it saw the launch of a variety of events that seek to engage partners and community members in such content creation - competitions, edit-a-thons and other activities. Both in Poland and as part of the “Wikipedia in African Libraries” project activities, there are clear examples of community-building around digital content creation.
  • Similarly, in Peru, a range of activities by the National Library enabled a boost to equitable access to digital content (e.g. in the field of education), engagement with it (e.g. by creating easy and visible access to digital heritage materials – for instance, through dedicated microsites) and co-creation of local content (e.g. through crowdsources transcription of digitised heritage materials).
• Another key recurring theme highlighted by session participants was the value of partnerships. There are powerful examples and great scope for further collaboration to maximise connectivity and development impacts – between public access venues and educators, local digital skills champions, NGOs, community networks and other key stakeholders. In addition, innovative approaches to public access – particularly through low-earth orbit satellites – hold promise for bringing public access to harder-to-reach areas, to bring community connectivity and pool resources.

Overall, these experiences highlight that leveraging existing facilities and staff competencies in public access points can help achieve connectivity and development impacts not only on an individual, but also on a community level. It is also worthwhile to consider the roles public access can play in a crisis, particularly in scenarios where individual access to connectivity, ICT and/or electricity can be reduced.

IGF 2021 DCPR Platform Interoperability: Understanding a Complex Issue

The 2021 session of the DCPR aimed at instigating a multistakeholder discussion towards platform interoperability by bringing together speakers from different backgrounds and countries. Session organizer prof. Luca Belli and founder of the DCPR stated that the goal of this years' session was threefold: first, to discuss the most pressing issues regarding platform governance and platform responsibility; second, to analyze platform interoperability and, three to launch the Glossary of Platform Law and Policy Terms, a volume with 100 relevant terms in Platform Governance – which is a collaborative work by the DCPR working group. The Glossary shows DCPR’s commitment to involving stakeholders outside academia, thus embracing a plural and multifaceted approach towards the field’s issues. Regarding the Glossary, in his opening remarks, Prof. Luca Belli commented upon the difficulty of finding a common language through which policymakers, researchers, and other stakeholders can discuss fundamental concepts for platform regulations. 

The firsts to talk were the keynote speakers, Patrick Penninckx and David Kaye (who participated through a recorded video). Regarding platform governance/responsibility, both of them highlighted the importance of human rights for guiding the development of platform's regulation – which is the current approach advocated by the Council of Europe – as stated by its Head of Information Society Department and keynote speaker, Patrick Penninckx – and several other relevant institutions (e.g., the 2018-2019 reports by the DCPR keynote speaker, David Kaye, during his tenure as U.N. special rapporteur on the Promotion and Protection of the Right to Freedom of Opinion and Expression). David Kaye especially commented on the importance of interoperability from this standpoint: it strengthens the users’ free choice and facilitates the entrance of new actors into the market, while simultaneously diminishing governmental censorship.

Approximately halfway through the session, keynote speaker David Kaye’s presentation was interrupted by a zoombombing attack, with harmful content (including racial slurs) being broadcast to all participants and audience members. The session was shut down and resumed after about 20-30 minutes. Speaker Vittorio Bertola, who presented after the incident, remarked that the case perfectly exemplified the importance of interoperability: without it, users are more likely to be dependent on monopolizing platforms that often have security and privacy concerns. With interoperability, competition is encouraged, with users being able to choose the platforms that offer the best, most reliable, and secure services.

Speaker Smriti Parsheera, bringing her experience with the Indian scenario, stated the importance of the technical level in developing interoperability, especially in the case of data sharing models in India.  Speaker Alejandro Pisanty stated, in his presentation, that companies are capturing the legislative debate on platform regulation – it is necessary, therefore, to return the debate to the stakeholders – policymakers, activists, and scholars. Speaker Nina da Hora, who closed the session, remarked that we are still unaware of the prejudices that lie behind the platforms’ code and algorithms highlighting that decisions are often taken in closed doors, from biased perspectives, especially from the North towards the South, disregarding context and other relevant pillars for analysis. 

The 2021 DCPR session showed how platforms are playing an important role in economic and societal relations, impacting democratic processes and other social dynamics. Platform interoperability is a relevant regulation step for unlocking value in digital environments, strengthening competition, and providing possibilities for user control. Furthermore, platform interoperability can mitigate monopolies challenging violations of users' rights by private companies.

The session’s content related to Pillar 1 (the State duty to protect human rights) and Pillar 2 (the corporate responsibility to respect human rights) of the United Nations Guiding Principles on Business and Human Rights (UNGPs), within the context of State and technology company collaboration.

One aspect within the State-business nexus is public procurement, within which is the phenomenon of public-private partnerships (also referred to as PPPs). Privacy International (PI) has conducted investigations identifying a number of issues common to PPPs that involve surveillance technologies and the mass processing of data. PI has developed a set of safeguards in response to these issues and trends, which they launched in the session.

The safeguards reflect observations that PPPs related to surveillance technologies do not always resemble a traditional, one-off commercial relationship that might result from a public tender, but take on a new form in which parties are much more co-dependent and states build entire new systems and processes that can be completely reliant on the services of one company, while providing companies with access to valuable data they can they use in developing their own services.

The safeguards (which are jurisdiction-blind for wide application) are classified across six principles: Transparency; Adequate Procurement; Accountability; Legality, Necessity and Proportionality; Oversight; and Redress. Lucie Audibert of PI explained how in their investigations they’ve found a lack of transparency is common in State partnerships with technology companies, stemming from excessive protections around commercial interests and a government tendency to mask the extent of surveillance systems. The organisation also found that such technologies are often deployed initially for private, commercial, or personal purposes before public authorities co-opt such applications for policing or surveillance purposes without adhering to required public procurement processes, which the safeguards can help prevent. 

With regards to accountability, Audibert showed how challenging it is to find policies that clearly define responsibilities, obligations, duties, and standards for each actor within partnerships, or to identify respective accountability mechanisms for these obligations. On legality, necessity and proportionality, the use of technology addressing a public need or fulfilling a public function has to be authorised by an appropriate legal framework, which is not always the case. Assessments of each, along with independent oversight bodies given the mandate and authority to monitor partnerships and offer redress in instances of human rights infringements, make up some of the measures the safeguards propose to correct troublesome trends in PPPs involving surveillance technologies.

Deniz Utlu of the German Institute for Human Rights outlined the activities of national human rights institutions (NHRIs), which are neither governmental nor non-governmental organisations. He explained how NHRIs can serve as an intermediary between different state agencies to establish whether the agencies sufficiently follow a human rights-based approach to establishing PPPs or in other public procurement procedures, and to monitor if they align with States’ human rights obligations when using data technology interfering with technology companies. NHRIs can also undertake human rights impact assessments and artificial intelligence assessments, for which they could provide a crucial function if systematically involved in public procurement procedures and in the establishment of any strategic relationship with private actors.

Théo Jaekel of Ericsson explained how his company is a ‘communication network provider,’ providing infrastructure through its customers which are usually communication service providers or mobile operators, meaning Ericsson rarely deals directly with government entities – but does interact with them as they are often the end-users of some of the company’s technology. Reflecting on the issue of transparency, he noted the importance of clarifying the roles of the different actors within the ICT ecosystem, to make sure each actor takes its particular position, responsibilities and expectations seriously. On the state-business nexus, Jaekel stressed the importance of differentiating between States’ duty to protect and the corporate responsibility to respect human rights – with the corporate responsibility to respect human rights existing regardless of a State’s ability or willingness to comply with its duty to protect human rights. He urged caution on not blurring these lines too much, where State duties could easily be applied to companies. In thinking through remedy and redress, he suggested the technology sector can learn lessons from other industries such as the financial sector in designing remedy in an ecosystem approach.

Moira Oliver of Vodafone echoed the importance of understanding different relationships within the State and technology company ecosystem, particularly as it affects each actor’s responsibilities. She explained how when Vodafone operates in different countries it does so under a State license, which contains contractual obligations but tends to be non-negotiable for the company, and requires complying with local laws. This can create challenging circumstances for private companies and operators when asked to comply with regulations (such as law enforcement demands) that may infringe upon human rights. For example, an operator may be required to comply with a local directive to either pass certain customer data to the local government or to throttle the network. Vodafone joined the Global Network Initiative to highlight such challenges. With transparency, it’s critical to shine a light on some of these challenges – Vodafone has issued transparency reports since 2014 for this purpose.

Sebastian Smart of the Instituto Nacional de Derechos Humanos de Chile (Chile’s NHRI) shared his experience on the application of the UNGPs in Chile. He suggested the ecosystem has changed since the formation of the UNGPs in 2011, the time of the Arab Spring and Occupy movement. In recent years other threats to human rights have grown, from the activities of companies and governments related to freedom of expression, surveillance, and automated decision-making for social programmes (or the “digital welfare state”). Accordingly the UNGPs should provide the foundation to build further mechanisms protecting and promoting human rights in the digital environment. In Chile, the country’s recent strategy on artificial intelligence (AI) makes minimal reference to human rights, a glaring absence. Smart expressed concern about ensuring policy coherence, and reiterated that States are sub-contracting increasingly technical services that may have consequences for human rights, for which governments must exercise proper oversight.

IGF 2017 Reporting Template

Session Title:                      WS #228 Supply Chain Governance and Security for IoT Resilience
 

- Date:                                      8 December 2021               
- Time:                                     11:15am-12:45
- Session Organizers:         Madeline Carr, Pablo Hinojosa, Duncan Hollis, Louise Marie Hurel

- Moderator:                           Madeline Carr
- Online Moderator:            Duncan Hollis            
- Rapporteur:                         Pablo Hinojosa

- List of Speakers and their institutional affiliations:   (in order of participation)

• Madeline Carr, Professor of Global Politics and Cybersecurity, University College London
• Louise Marie Hurel, PhD Researcher, London School of Economics
• Jennifer Tisdale, Senior Principle, GRIMM
• Mitra Mirhassani, Co-Director, SHIELD Automotive Cybersecurity Centre of Excellence, University of Windsor
• Duncan B. Hollis, Laura H. Carnell Professor of Law, Temple University
• Rebecca Crootof, Assistant Professor of Law, University of Richmond
• Tim Davy, Cyber Security Specialist, Munich RE
• Pablo Hinojosa, Strategic Engagement Director, APNIC
• Peter Davies, Technical Director Security Concepts, Thales UK and Chair, Security Workstream, Automotive Electronic Systems Innovation Network (AESIN)
• Ine Steenmans, Lecturer in Futures, Analysis and Policy, University College London

- Key Issues raised (1 sentence per issue):                

• As in past IGF sessions, this roundtable is an effort to improve dialogue between the policy, technical and internet governance communities.
• This year, we involved the insurance sector which has not previously been represented at the IGF.
• We always choose one specific issue around which we can gather and exchange views in an effort to better understand diverse perspectives on a contentious topic.
• This roundtable was an effort to better understand the wide range of implications of supply chain governance and security in the complex, safety critical IoT systems that are increasingly being connected to existing Internet infrastructure.
• We also acknowledged that Internet governance has proven to be remarkably flexible and adaptive, and we asked for views on the extent to which this may provide lessons for governing other complex systems and ecosystems.
• We chose connected autonomous vehicles (CAVs) as the focus for the roundtable because it represents a sufficiently complex, high value example that is close to implementation.
• One of the key issues raised was that CAVs introduce a new dimension of cybersecurity from those we have focused on in the past – physical security – with the real potential for harmful consequences for failures, including loss of life.
• This led to discussion of lines of responsibility, the assignment of risk, liability, and accountability – which stakeholders are / can be / should be responsible for ensuring that internet infrastructure is governed in such a way as to accommodate new uses?
• A key question emerged as to whether the Internet we have now is the Internet we will need in the future.
• One of the clear messages to emerge was the need for an expanded group of stakeholders to join in Internet governance deliberations including those in the automotive sector, the insurance sector, and hardware manufacturers.
• At the same time, there was recognition from within the automotive sector of the benefits of further engagement with internet governance models in approaching questions of CAV security
• There was a presentation on the extensive vulnerabilities in this supply chain and the real challenges around identifying, detecting, and reducing them.
• From a legal and insurance perspective, there was a view that these challenges with governing and securing systems are leading to humans in the loop being constructed as ‘liability sponges’.

- If there were presentations during the session, please provide a 1-paragraph summary for each presentation:                 

n/a
- Please describe the Discussions that took place during the workshop session (3 paragraphs):     

• Existing problems, standards, regulations and coordinating initiatives were outlined by sector and legal participants. But the acknowledgement that we face a ‘governance gap’ in this context led to a discussion about what other accountability structures might incentivize the change needed to ensure we are able to fully implement CAVs and other similar systems with Internet architecture in a safe, secure manner.
• Much of the discussion incorporated conflicts between existing approaches to governing cybersecurity and expectations of consumer protection that shape the CAVs ecosystem. One stakeholder’s ‘fix’ can be another’s ‘problem’. For example, it was pointed out that while information sharing is often suggested as a remedy to cybersecurity challenges, competition law precludes that. In addition, it is very unclear what would constitute ‘evidence’ in a court of law in case of automotive accidents resulting from Internet governance issues.

- Please describe any Participant suggestions regarding the way forward/ potential next steps /key takeaways (3 paragraphs):    

• There was a consistent plea for nimble, proactive policy intervention – all participants agreed that in the absence of market drivers for addressing this, other mechanisms are required. However, doing so across (or even within) jurisdictions is extremely complicated and problematic. Reflecting innovation in public policy, Dr Steenmans recommended the IGF may be a useful forum for actively and collectively reconsidering how the problem is defined, how this challenge can be conceptualised in a sufficiently long timeframe, and how the interests and perspectives of the wide range of stakeholders can be better integrated and reconciled or aligned.
• Professor Hollis observed that there was a strong tradition of mapping in Internet governance – on both technical and policy issues. He recommended that future steps for this group could usefully include an examination of how to take this same model into the automotive / autonomous systems regime complex and think about boundaries and intersections of different sources of standards, guidance, and regulation, (both informal and formal) to see where there were overlaps and gaps in terms of governing the Internet for safety critical, cyber-physical systems.
• The supply chain of connected autonomous vehicles is a hugely complex arena and one that we can only begin to explore through this workshop. Essentially, we urgently need to think creatively about how to link systems like this to an Internet that was not designed to accommodate them. The insurance sector will continue to be an important source of expertise and insight into this problem. Better integrating this sector into the IGF will help with risk analysis and evaluation. The observation was made that if the insurance sector struggles to find a market in CAVs, then governments may have to provide a backstop of cover and this will be an area that the IGF will be well placed to contribute.

 Gender Reporting

- Estimate the overall number of the participants present at the session:

Around 40 pax.

- Estimate the overall number of women present at the session:

25 pax.

- To what extent did the session discuss gender equality and/or women’s empowerment? 

The list of speakers was diverse in terms of gender, stakeholder group and geographic representation.

- If the session addressed issues related to gender equality and/or women’s empowerment, please provide a brief summary of the discussion:

The list of speakers was diverse in terms of gender, stakeholder group and geographic representation.

Although access to the open internet is essential to bridge the digital divide, it is not yet a reality for all countries. According to recent ITU data, as of 2021, the 63% of the world’s population uses the Internet, and this percentage is expected to continue rising. However, there are 2.9 billion people who remain offline. In this context, the open forum of the European Commission at the IGF 2021, moderated by Dr. Tereza Horejsova, Director Project and Partnerships at the Diplo/Geneva Internet Platform, aimed to discuss the benefits, challenges and policy approaches to the access to the open internet from different regional and sectorial perspectives. 

Mr. Yoichi Iida, Deputy Director-General for G7 and G20 relations at the Global Strategy Bureau of the Ministry of International Affairs and Communications of Japan, started by highlighting that although two thirds of the world population have access to the internet, providing meaningful access for the remaining third is a challenge, even for the countries that are already connected. In the African continent, during covid, Japan identified the importance of internet and connectivity for elements of daily life such as education, and for the recovery of the economy. That is why Japan worked with the ITU in the initiative “Connect to Recover” to bring better access to connectivity to the people in Africa. Japan also promoted other projects using official development assistance aiming to increase connectivity through submarine cables and innovative solutions such as the HAPS platform. Mr. Iida stressed the view of Japan that connectivity to the open internet should be human-centric and linked to freedom and human rights, and that is why like-minded countries should work together to protect common values through policies that are respectful of people’s rights. 

Ms. Hadja Amayel Kane, Director of Network Technology Strategy at the Studies and Planning Department of Sonatel Senegal, pointed out the multiplicity of actors in the field of the access to the open internet in her country. From her perspective, the principal challenge for Sonatel Senegal to bring open internet is to ensure connectivity to the entire population. As she explained, the operators in Senegal have introduced mobile broadband policies  through the development of infrastructure 3G and 4G in the region, and they are developing a technological mix depending on the region and the distance from urban nucleus that permits fixed access. Another main challenge for them is the profitability of the operators, and that is why they are urging governments to reduce fiscal pressure over telecom companies to foster the investments in the region. Over-the-top services should contribute also to such investments. According to Ms. Kane one of the essential needs of the population in sub-Saharan Africa is having internet as an essential element for digitalization and development, which can lead to leaving the concept of the open internet unprioritized. In this regard, access to the information about the benefits of the open internet is essential for the different agents involved for them to understand how the system works and how it can be protected. 

Dr. Raquel Gatto, IGF Secretariat consultant and Policy Network on Meaningful Access Facilitator, defended the importance of looking into meaningful access by thinking that it implies connecting humans, and considering three pillars: connectivity, digital inclusion, and capacity development. In her region, Latin America, but also in the world, one important aspect that meaningful access implies is understanding the needs of the communities, knowing how they want to be connected and contributing to them owning their capacity development decisions. The Policy Network on Meaningful Access was created in June with the goal of bringing together the key actors that are involved in achieving meaningful access. Over more than six months, they have had several discussions on the matter, and they have collected experiences from users in different circumstances and regions to identify the essential elements of meaningful access and to understand how they can further make them work.  

Mr. Esteve Sanz, Head of Sector of Internet Governance and Multi-stakeholder dialogue at the European Commission, stated the importance and the urgency of digitalizing the world, which has been and continues to be addressed by the EU, for instance on its Digital Compass and in the Global Gateway, a strategic connectivity package introduced last week by President Von Der Leyen that will mobilize 300 billion euros for connectivity in partner countries. This instrument has three characteristics representative of the EU approach to digitalization. The first characteristic is that digital connectivity investments will be intrinsically linked to the development of standards, protocols and infrastructures that support the free, secure and open internet. This will improve the user experience significantly, but it is also specially relevant in a policy environment in which alternative top-down approaches to the internet are being proposed by other countries,  potentially fragmenting   the open internet in very damaging ways. . The second premise for the EU is that infrastructure investments will  be combined with country-level technical assistance on digital regulations to ensure the rights of privacy, data privacy, open and fair markets, and cybersecurity so that the connectivity that is deployed truly empowers local ecosystems and  does not create dependencies. Finally, the third characteristic is that the Global Gateway instrument will proceed on the basis of equal and multistakeholder partnerships, linking with existing international efforts at the ITU, World Bank, national governments, and companies, and understanding the connectivity needs of partner countries. The open internet was for Mr. Sanz a major source of prosperity and innovation, but how countries and communities are connected is truly relevant. The European Union is designing solutions to contribute to bring this human-centric connectivity for all.  

For the audience, the greatest challenge to the access to the open internet in their respective region was the lack of political will. The online discussion highlighted the gap that is often seen between the optics and the materialization of intentions when providing open access to the internet, and the importance of fighting for the second through the work of governments and decentralized organizations. Finally, the participants provided ideas for concrete steps to promote the open internet globally such as the importance of getting the interest of policy makers, of finding ways to protect digital freedom, of warning users about the dangers of the internet, of supporting local self-governed entities, and of promoting digital accessibility and literacy in rural areas. 

WS #184 Syncing AI, Human Rights, & the SDGs: The Impossible Dream? brought together three thematic streams that are often discussed in parallel paths: Artificial Intelligence (AI) human rights and environmental sustainability.

The session started with the provocative question: What if current AI trajectories - now indispensable to how the Internet and other digital technologies work - are actually undermining the sustainable future of human rights and the natural world?

Participants were also invited to respond to the Mentimeter question: How would you describe the relationship between AI, Human Rights, and Sustainability?

The panel agreed that while AI offers great potential in important areas such as medicine, food production, education, and climate crisis, to name just a few, the harmful aspects of AI on Human rights and the environment needed particular attention. The mass data gathering, processing, use, and storage demands ever-growing energy consumption and AI has been used to speed up fossil fuel extraction with harmful impacts to the environment. On the same token, human rights have been impacted by AI algorithm bias and other discriminatory processes, as well as impacts on the rights of privacy security, and trust. Despite the abundance of principles, there is not a united response; the lack of accountability, transparency, and a global or collective vision on AI adds to what Paul Nemitz called “techno absolutism” which is undermining democracy. Moreover, power struggles between the developed “AI haves” countries and the developing "AI have nots” is paving the way to new forms of colonialism - data colonialism and data warfare, as Raashi Saxena and Parminder Jeet Singh pointed out, all this hindering the efforts to develop AI systems that ensure both human rights and environmental sustainability.

Concrete actions to mitigate the harmful impacts of AI were discussed as comments, questions, and suggestions were raised in the room and by online participants. Many of the issues addressed focused on the lack of transparency, accountability, developed public interest infrastructures, the fragmentation of responses by governments and international bodies, the difficulties of citizens in accessing collected data from public entities, that claim the safeguarding of at public interest, the need to look dependencies and power and that the worker’s rights on privacy and security are safeguarded, and the dangers of automation of judicial systems in the safeguarding of the individual rights and freedoms. Renata Avila added the lack of scrutiny of procurement as an example of an area of crucial importance for ensuring that human rights and environmental sustainability are taken into account when acquiring AI technologies. Other speakers agreed on this observation with Michelle Thorne pointing out that they also realised at Mozilla that procurement needs to be taken into account in transparency and sustainability reporting.

Overall there was a general agreement that more needs to be done to promote transparency and accountability, that clear and effective regulation was needed and that companies need to work with policymakers rather than working against them despite some disagreements or divergent views on how to foster and implement policies that work for all. There was a wide consensus on the idea that horizontal rules are necessary and that they could go hand in hand with sectoral rules as Thomas Schneider developed. These horizontal rules expanded Paul Nemitz should be clear and simple rules that a common individual can understand. When asked about the role of Youth in the development of these simple rules Nemitz elaborated that those on the receiving end of technologies who put a serious effort into reading the laws should be able to understand its meaning clearly and should be able to make informed decisions on the acceptance of its use.

While some speakers called for the strengthening of democratic processes, the primacy of democracy and the rule of law over technology (Paul Nemitz, Thomas Schneider) to ensure that democracy can deliver on complex technology in this digital age (participants were quick to remind that not all countries have the luxury of a democratic system) others (Renata Avila, Parminder Jeet Singh) called for the strengthening of multilateralism as the solution. Renata Avila called for the return of multilateralism and the update of foundational principles of United Nations (UN) to reflect the challenges of the technology and to work on a set of building principles for future technologies global and interplanetary level. Parminder Jeet Singh building upon Avila’s suggestion called for a global democracy model around AI. He suggested a global space where people can come together to discuss AI and develop research and that big data is broken so that data collection, cloud computing and consuming AI services are separated, which he pointed out can only be achieved at the UN level.

From the floor as well as in the Zoom chat and looking at concrete examples there were also suggestions on private/public cooperation with examples on a trust seal on products, the need to strengthen the dialogue by introducing some sort of institutionalised regular dialogue as a way to ensure transparency and the right to information or the creation transparency regulation and external audits on algorithms as to ensure that users are informed of the kind os data collected/presented and the companies are made accountable.

Following up on the relationship between AI and environmental technologies, Michelle Thorne pointed out the fact that 90% of green gas emissions at Mozilla comes from the use of digital tools, therefore the company was pushing for mandatory reporting and expanding the conversation on AI  and environmental sustainability by putting people at the heart of the issue and start talking about digital rights and climate justice as a way to move the conversation forward.

Raashi Saxena also agreed with a more human-centered approach to technology and stressed the importance of bottom-up approaches as a way to foster inclusivity, incentivise disadvantaged groups and create more awareness of the impacts of AI in our daily lives. Developing on this bottom-up approach Renata Avila referred to new constitutions - such as in Chile - being written by citizens and pointed out that these offer a great opportunity to include this topic by creating a necessary set of rules that can be used for future technologies.

On the final round of statements the panel highlighted previous positions by calling for:

• A renaissance of democracy and the rule of law and a renaissance of multilateralism which is embedded in a collective vision and offers global rules  for the future which are fair to all
• More cooperation among all parties. AI as the last chance to bring the world together
• A more equitable place where big, small, advantaged, and disadvantaged countries can work and compete together
• A digital transition that is feminist and sustainable
• The challenge of dominant narratives of AI and the creation of narratives that put the public interest at the heart of AI to create the sustainable equitable narratives that we need.

The session ended with a question by  Zoom participants (Law students at Greenwich):

Is a human rights approach enough to keep the human in the loop?

Summary of discussions and different views by stakeholders:

Q: the antitrust approaches of China, US, South Africa and EU

Dr. Qing He (Beijing University of Posts and Telecommunications) highlighted criteria in the Chinese antitrust regulations in evaluating platform’s monopoly including defining relevant market, determining market power, deciding whether monopoly has competitive effect (i.e. objective justifications of an abuse) and essential facilities doctrine.

Professor Milton Mueller ( Georgia Technology Institute) pointed out that in US. The public has unstable views on the network effect, compatibility relationship and network externalities. The size and scale of the platforms is often a product of network externalities not abusive behavior, and the compatibility or network effects are desired by consumers and antitrust remedies often have no positive impact on them. Citing the example of Microsoft, he argued that what ultimately broke that monopoly was not so much antitrust activity, but the rise of middleware in the form of Java that made browsers possible and that applications could be run independently of the Microsoft operating system. the public need to decide whether to sacrifice compatibility and integration across these platforms for competition or whether people actually want this kind of compatibility.

Mr. James Hodge (Chief Economist, South African Competition Commission) highlighted that for regulators to move from passive to active enforcement of antitrust requires the understanding of business models and consumer behaviors, separation of online and traditional markets, and new or different theories of harms, such as not about exploitation of consumers, but exploitation of sellers or users’ privacy and data. For small country, anti-trust is also a strategic positioning. Regulatory cooperation and collaborations amongst different regulators across sectors and countries is needed at global and national levels in order to have an equal bargaining dynamic between big and small players and regulators. And Foreign anti-trust cases are useful reference for local authority to understand or predict the local platform’s business models

Ms. Albana Karapanco (Senior Associate, Legal Services at PwC Albania) pointed that while all states are pushing towards antitrust regulations. Every country is trying to level the playing field, the EU is more paternalistic than other jurisdictions. In the EU, competition authority moves towards tougher regulation of giant tech companies. Two legislations “Digital Service Acts” and “Digital Market Acts” in complimented with GDPR aim to create open and fair digital markets while protecting fundamental rights. Some cooperation is needed at the global scale. Small country is lagging behind the legislation of competition law.

Q: Differences between Chinese, US, South Africa, and EU approaches in antitrust

Dr. Qing He (Beijing University of Posts and Telecommunications) pointed out the in terms of substantive perspective, there are several differences between US and Chinese antitrust regulations. Abusive conduct: in the US, legislation focuses on illegally maintaining dominate position of the platform; in Chinese, legislation focuses on the abusive conduct itself so that the leverage theory is applied in the Chinese cases. Essential facilities theory is applied in both countries, but Chinese law has defined specially what constitutes essential facilities.

Dr. Jet Zhisong Deng (Senior Partner, Dentons China, China) and Professor Milton Mueller both agreed that there is no significant differences between the Chinese, US or EU antitrust laws and judicial decisions other than procedures (in China, regulatory agency can decide the cases so that it can act swiftly; in USA, antitrust case is tried under the law by judiciary), the main difference is in the changes in the attitudes of governments in antitrust enforcements. Professor Mueller also pointed out that antitrust enforcement can be and often is political, either an assertion of the government's power over industry, as in China, or an attempt by competitors to gang up on a successful rival, as in Europe and the US. Therefore, detaching antitrust enforcement from its theoretical mooring in measures of market power and market definition is only likely to make it more political and less fair. Competition policy requires clear standards of what does and does not foster competition, otherwise it's just arbitrary and political.

Mr. James Hodge (Chief Economist, South African Competition Commission): public interest component is incorporated into S. African antitrust regulation to protect the participation of small business, such as fairness provision in bargaining with powerful buyers; and to ensure S. African companies’ participation in the global economy (whether S. African platforms could be push out from the market). Every country has different procedures and tools such as guidelines, laws or market hearings in their regulations.

Q: How to address the even regulatory power of small countries and big countries in antitrust regulation of giant platforms? Katharina from Georgian regulator and Alison from S. Africa both asked how to cooperation to protect the harm of giant platforms on small countries’ consumers; and the technical challenges in dealing with global players beyond local jurisdictions in enforcing remedies:

Mr. James Hodge and Dr. Jet Deng both agreed that apart from paying fines, many remedies do not work well because companies find ways to work around. Cooperation globally such as mechanism of regular dialogues in international competition is needed to have more collective influence over large platforms otherwise smaller countries will be left behind as well as to maintain diversity of communications. Besides, massive investment in human resources of regulatory agency to understand the business modes and technical issues is also required.

Q: audience asked if antitrust is used as a proxy to address not only market power but also fundamental rights in the absence of common legal framework to regulate other issues such as FOE and content. Ms. Albana Karapanco and Mr. James Hodge both agreed that competition law has shifted more towards to protection of privacy, inequality and access to platform besides regulating market power. While Professor Milton Mueller warned that using antitrust law to address broad "public interest" concerns such as content regulation or human rights is completely inappropriate, as that is not what competition policy is designed to do.

The key session takeaways are: 

There was consensus on the urgency to advance an International Multi-Stakeholder Framework for Private/Digital Communications Companies to Promote Media and Information Literacy. Achieving media and information literacy in digital spaces cannot be achieved without multilateral cooperation.  

Speakers call for the support of a training platform for teachers to communicate, collaborate and develop projects, with a focus on media and information literacy and the fight against disinformation; Identify the responsibilities, duties, and obligations for digital companies to challenge disinformation; Employ media and information literacy to address critical issues in society today including elections, COVID 2019, and countering misleading information from a prejudicial impact standpoint. 

Develop media and information literacy policy as well as integrate it in the educational curriculums at schools and universities, aiming to ensure its dissemination; Connect media and information literacy with education, the right to communication, freedom of the press, the right to information, the right to expression, the right to participation, access to connectivity, comprehensive and sustainable use of ICTs, among others. 

Media and information literacy should reach all human beings, minorities of all kinds, children, adults and seniors without distinction of gender, or limitation by condition of any kind. Media and Information Literacy is a core competency for addressing disinformation and misinformation, contributing to the protection of privacy, prevention of violent extremism, promotion of digital security and combating hate speech and inequality. 

Collaboration is fundamental to developing media and information literacy, but achieving a collective understanding is possible through collaborative efforts. Media influence is social, political and economic power and power always attracts those who wish to misuse it. Media and information literacy must be a work of structured, capacity-building of education. This requires resources, human and material. 

Mr Tawfik Jelassi, Assistant Director-General for Communication and Information: Since the Internet is a shared and public resource, it concerns all of us. Media and Information Literacy is a multivalent tool that can be used in this regard. During the recently held 41st session of UNESCO’s General Conference, numerous Member States highlighted the urgency of Media and Information Literacy. Media and information literacy is a matter of national security issue. 

Ms Vera Jourova, Vice President and Commissioner, European Commission: European Democracy Action Plan aims to improve the resilience of European democracies through a society approach to protect democracy by strengthening media freedom and pluralism. Media and information literacy is a central part of this plan and related funding. A call for proposal will be released in 2022. The European Commission stands with UNESCO and supports multilateral cooperation on media and information literacy. 

Ms Sinéad McSweeney Global Vice President of Public Policy, Twitter: Develop media and information literacy skills to enable the capacity to consume, digest, and understand information. Twitter is prioritizing promoting media and information literacy and is happy to be partnering with UNESCO, looking forward to expanding the work through broad collaboration.  

Ms Samia Bibars, Minister Plenipotentiary and Director, Monitoring & Crisis Management Department Media & Information Sector, Arab League: Media and Information literacy are essential as a regulatory initiative to ensure that everyone can use technology, including digital media, for full participation in society.  

Ms Silvia Bacher, Founder, Las Otras Voces, Member of the UNESCO Media and Information Literacy Alliance: Incorporate media and information literacy concepts in education and media laws to positively impact and visibility to the media and information literacy issues. 

Ms Sonia Gill, Secretary-General of the Caribbean Broadcasting Union: Recognize the UNESCO resource Media and Information Literacy in Journalism: A Handbook for Journalist and Journalism Education and call for the rollout of training based on this tool. 

Ms Clair Deevy, Director of Global Policy Programs, WhatsApp: WhatsApp is taking steps on media and information literacy and digital literacy; Use gamification and simulation to promote media and information literacy. 

Dr Filimon Manoni, Deputy Secretary-General of the Pacific Islands Forum: (Did not speak during the session as video arrived late) https://youtu.be/Gc4ptobZv6s Ensure the achievements of digital media and information literacy goals to guarantee connectivity and open new frontiers and opportunities for multi-stakeholder relationships across the globe. 

Watch full video of event here, http://webcast.unesco.org/events/2021-12-MIL-IGF/

Part 1: Cross-border data flows – what’s at stake?

Cross-border data flows bring great economic value: 

• Data transfers are estimated to contribute about $2.8 trillion to global GDP, exceeding global trade in goods, and are expected to grow to $11 trillion by 2025.
• They are important for economic opportunity and growth, supporting global supply chains, enabling companies of all sizes to address bigger markets, and playing a central role in the operation of many businesses and entire economic sectors - 75% of the value of data transfers is estimated to benefit sectors such as logistics, manufacturing, and agriculture.

Cross-border data flows bring great societal value: 

• They are essential to the delivery of public services
• They play a vital role in understanding and acting on cybersecurity threats that continue to increase in number and sophistication, enabling companies and law enforcement authorities to protect customers across the world from cybersecurity threats 
• They are important for the exercise of human rights, e.g., in terms of access to information and freedom of expression.
• The exchange of research data was crucial to the development of treatment and vaccines that have been deployed to tackle COVID-19.

However, all of these benefits are increasingly dependent on, and on occasions undermined by, some of the ways in which rules and norms to govern access to, and sharing of, data are being developed. Sometimes this is a consequence of a legitimate desire to protect personal data or other rights that does not always weigh these protections against the importance of cross-border data flows. Also, there is a growing trend of “data nationalism”, a view that all data generated in a particular country must remain within that country. 

Part 2: Cross-border data flows – what’s needed?

The Internet is not bilateral in nature, so governing access to, and the sharing of, data needs to be based not on bilateral solutions but rather on multilateral ones (though it is recognised that it can be extremely difficult to get agreements on common policy and regulatory principles). It is not about necessarily having identical rules and regulation in every country, but, to help governments navigate trade-offs and opportunities around data governance,  rules and standards to govern the cross-border flows of data need to be interoperable, flexible and future-proof.

Governments should therefore pursue international and interoperable agreements, codes of conduct, data governance standards and principles to enable trusted transfers of data across borders, taking into account:

• The value of international organisations as places to negotiate agreements, but also as fora for discussion where different countries and different voices are represented.
• The merit of tackling issues in an informed way by drawing on evidence and an understanding of the implications of different approaches to data transfers, and the scale and scope of the value of data flows so they can be appropriately weighed against the important efforts to protect personal data.
• The importance of multi-disciplinary and multistakeholder collaboration by enabling discussions between different parts of government (e.g., representing law enforcement and national security, trade, privacy and consumer protection, as well as the sectors of industry that rely on and benefit from data flows) and bringing in voices from industry and civil society to reflect a very broad range of expertise and interest to help guide principles and avoid siloed thinking.

Panelists noted a number of international venues, approaches and regulatory frameworks that can be drawn upon to think about how to balance interests and safeguard secure and responsible data transfers. 

• One place to look is WTO norms where there is a presumption in favour of the flows of goods across borders, but with safeguards as well as a recognition of the rights of governments to regulate in non-discriminatory and transparent ways consistent with good regulatory practices. The WTO provides a broad international framework that has been tested and developed over decades, which could play a role in reaffirming core principles.
• A 2021 OECD  Recommendation on enhancing access to and sharing of data notes the importance of international dialogue and includes recommendations about minimizing restrictions to cross border data, and that measures that condition such flows should be nondiscriminatory, transparent, necessary and proportionate.
• The APEC Cross-Border Privacy Rules (CBPR) is a framework that ensures responsibility, security and trust in data transfers.
• The Canadian approach to cross-border data flows underpinned by principles of meaningful consent and accountability – it does not prohibit organisations from transferring personal data outside of Canada but does require those organisations to get consent from the individual and to remain accountable for, and retain some control over, that data, even when transferred across borders. This was contrasted with the less flexible and more complex GDPR. While the GDPR has been very important in starting to address the trust deficit, the requirement for adequacy decisions or other approvals from regulators can become de facto data localization because of the lengthy time it can take to establish those agreements, particularly for developing countries. 

Two recent reports looking at the role of cross-border data flows in economic growth for developing countries were mentioned in response to a question about how to share the prosperity and benefits of data across various parts of the world.

• An UNCTAD report on cross-border data flows notes that data nationalisation threatens the interests of developing countries in particular because reducing the sharing of information and data reduces market opportunities for MSMEs in those countries.
•  

  A World Bank report on data for better lives calls for a new social contract that enables the use and reuse of data to create economic and social value and ensures equitable access to that value.

IGF 2021 - WS 258 - SESSION REPORT

IGF 2021 WS #258 A common “Bill of digital Human Rights and Responsibilities”

● Findings

○ As we live in a duality - our existence in the literal world and in cyberspace -, we

find ourselves torn between the increasing impact of technology in our lives and our

lack of control over them. We live in a time of digital colonialism that opens a path

for digital servitude and exploitation.

○ Special interests can and not rarely overcome the common good in digital

governance. Thus, the role of a Bill of Rights is to remind those with power to pay

attention to the fundamental rights of those that are subject to that power.

○ Roles and benefits of a digital Bill of Rights and responsibilities

■ fundamental function of empowering citizens - allow for the exercise of rights

and responsibilities in cyberspace

■ can protect those subject to digital technologies against governmental and

private sector arbitrariness and despotism.

○ Trust is the foundation of economic and social stability and development in

cyberspace. Defining responsibilities can be seen as a source of economic

development.

○ To transform the values of the Bill of Rights into experienced reality requires

ongoing awareness and capacity building, stakeholder engagement, integrity-based

business models and legitimate digital governmental structures.

○ A lot of the focus has been ‘what is done with your data online’ - this is an important

part of the conversation, privacy questions, but not the whole discussion

○ Invites to all participants:

■ check previous session co-hosted by CircleID:

https://www.youtube.com/watch?v=2SRgkC49aJc

■ Journal PoliTICs - analysis by Klaus Stoll & Sam Lanfranco on the UDHR and

digital rights, in Brazilian Portuguese, in two parts:

● https://politics.org.br/edicoes/declara%C3%A7%C3%A3o-univ

ersal-dos-direitos-humanos-na-era-digital

● https://politics.org.br/edicoes/declara%C3%A7%C3%A3o-univ

ersal-dos-direitos-humanos-na-era-digital-parte-2

■ Check WIPO UDRP Program

■ Continue the session discussion in the open forum organized by CircleID:

● Areas of agreement

○ The UDHR represents the fundamental human values that are common to us all.

Learnings and developments of the post war period were crucial to reach this point.

○ Respect for the fundamental human rights there is fundamental to true economic

development and sustainability.

○ Citizens do not fully understand and do not always know how to exercise their rights

in cyberspace

○ Trust in the digital environment must be restored.

● Consensus on how to further the discussion

○ questions to be answered:

■ What common values inform a digital bill of rights?

■ how to extend and apply our fundamental human rights in cyberspace?

■ how to build in algorithmic routines that observe the codified rights and

responsibilities of a digital Bill of Rights?

○ consider further discussion on business models and ecommerce

○ building trust and integrity in digital policies

○ address systemic issues, not only symptomatic problems

○ strengthen stakeholder education - we are not there yet

○ focus on the notion of responsibilities - they are mutual, not imposed by government

○ dealing with disputes in platforms is still a balckbox - who are decision makers, are

there aspect of this global trademarks system that can be applied, how is the

decision making process, how to arrive there

■ lessons learned: if we accept that there is a foundation need to address these

principles, we have several legal criteria that have to be met - both legal and

material

■ address transparency in digital transactions

○ Considering that the development of the internet has a history of having been

shaped by pure curiosity, we need to move away from the idea “can we do it” to

“should we do it”. This is more proactive - an HR are critical in these processes

● Areas of disagreement that need further discussion

○ the path for building trust: it requires values, but what would be those?

■ set of principle has to be negotiated - who are we aiming, talking to, how can

we better engage people and sectors in this bill of principles

○ Who will be the ones responsibles for the implementation of a bill of rights?

○ We have seen similar initiatives before - how can we make sure this will be the way

forward?

○ However important establishing values may be, we need a concrete path to

exercise rights and responsibilities in cyberspace - we need more focus on

implementation, since we seem to have reached a reasonable point of agreement

about UDHR principles

○ Using automation to address disputes in online platforms and ecommerce

● Call to action to one or more stakeholder groups

○ we need to define roles and responsibilities

■ Governments: share sovereignty in cyberspace;

■ legislators and policy makers: better address electronic identity verification

processes, liability

■ Private sector: accept that innovation comes with responsibilities

The session Digital Rights and Responsibilities: from Local to Global took place the day before of the celebration of Human Rights Day. It was on December 10th, in 1948, when the United Nations adopted the Universal Declaration of Human Rights. Times change and require renewed consensus that take into account the new circumstances. Human rights and fundamental freedoms accepted thus far need to be continuously defended and expanded. This idea was present throughout the discussion.

The Charter for Digital Rights and Responsibilities from Catalonia

The Government of Catalonia, organiser of the session, coordinate the development of the Charter for Digital Rights and Responsibilities from Catalonia, an open innovation project, under constant construction, that aims to define a legislative and democratic framework to guarantee human rights in the digital age.

During this workshop, the multistakeholder governance model of the Charter was explained, as well as what the Government of Catalonia does regarding digital rights included in the proposal, such as universal access to the Internet, and the promotion of digital talent and innovation, especially among girls and women.

Young people have the right to be heard

The round table also featured reflections on the role of the younger generations in the digital age. In this this sense, the case of how Chilean adolescents were the ones who started the social and political process of a new Constitution was presented.

Chilean high school students have an historical interest in influencing the social reality of their country. This time they used ICT, but long before cell phones, an important part of Chilean adult society have constantly encouraged them to have a collective opinion.

Young people, all around the world, should be able to have their own voice heard.

Digital rights and the future of work

The session also served to collect proposals regarding digital rights and the future of work. Emphasis was placed on the need for capacity building to face, for instance, algorithmic influencing, still not covered enough by the European General Data Protection Regulation (GDPR).

The importance of universal education in not only digital skills, but also encouraging the most human ones –like creativity or music making– was highlighted.

Participatory algorithmic design was defended as well: workers should be included in the process of designing and decision-making around algorithm-based systems that affect them.

Functional diversity in the digital age

People with functional diversity are one of the groups most affected by the digital divide, and their life experience is hardly comprehended. In this sense, it was stressed out that they must participate not only in the discussion on human rights, but also in the design and development of ICTs.

Not to leave anyone behind and deliver an inclusive social-purpose digital revolution was one of the key takeaways of the session.

A Universal Declaration of (Digital) Human Rights

The workshop concluded with this call-to-action: under the values of accountability, responsibility and liability, all stakeholders, with the commitment and strong leadership of public authorities, should promote a set of global conventions related to digitalisation putting technology to the need of our planet and our people, aiming for a Universal Declaration of (Digital) Human Rights.

This workshop was organized by the Brazilian Internet Steering Committee - CGI.br and had the focus on how digital labor around the world are aligned with international frameworks for decent work. The session was moderated by Prof. Rafael Evangelista, and had the following participants:

• Angeliki Moraiti, Intergovernmental Organization, International Labor Organization, Eastern European Regional Group

• Rafael Grohman, Technical Community, DigiLabour/UNISINOS, Latin American and Caribbean Group

• Uma Rani,Intergovernmental Organization,  International Labor Organization, Asia-Pacific Group

The workshop also would count with the following participants who unfortunately had unforeseen events and could not attend. They were:

• Yaseen Aslam, Civil Society, United Kingdom Uber Driver’s Union, Western European and Others Group (WEOG)

• Thomas Anning Dorson, Technical Community, Fairwork Foundation, African Group

The session started with a brief explanation of the problem to be addressed in the debates. The moderator, explained the emergence of platform-based business models and how it has contributed to the increase and even to the normalization of informality and deterioration of employment conditions. As said, the increasing fragmentation of production processes, a direct consequence of technological advancement, has led to more unstable employment and income. Digital platforms created marketplaces allowing real-time hiring of labor to meet a large spectrum of social demands that go far beyond transportation services. On these platforms, workers living across multiple time zones offer businesses the possibility of completing projects at any time, day or night. In practice, what we are facing is a global labor supply chain mediated by proprietary algorithms of digital platforms. Additionally, digital labor platforms typically classify their workers as self-employed, thereby denying them labor protections and employer-provided social security. In most cases, the terms and  conditions of working through the platforms are laid out unilaterally by the platforms, which state how and when crowd-workers will be paid, how their work will be evaluated, and what rights workers have when they need them.  The International Labor Organization (ILO) has developed frameworks and partnered with local and international organizations to contribute with policy-making in order to ensure decent digital work. However, there are mismatches between international and local policies, in terms of both digital and labor regulations, that must be identified and addressed.

Panelists agreed with the analysis adding that the increase of cloud infrastructure  and the interest of venture capitalists investing in it can lead to monopolization of the market all around the world. Also, they are largely dominated in USA, Europe and China while other Global South countries accounts for only 4% of those platforms ownership. These platforms are transforming the world of work and this is a new phenomenon for both labor and Internet policymakers. There are a whole set of new practices being introduced by these platforms that are quite different from what we traditionally have experienced. Against the promoted flexibility, when a worker like a taxi driver get an order they have  from15 to 40 seconds to decide if they want to take it or no. There is a punishment if one does not accept it and the worker may be deactivated, being unable to get new rides for a while and jeopardize her ratings. Moreover, these workers do not have direct access to a human being to discuss their problems. All the transactions are made by algorithms. These also mean an important change for the definition of performance.

The fact that the platforms establish the criteria to measure performance creates a duality based on the fact that they became a mediator in actually getting the job done. This means that they should be classified as employers. There is a huge debate around the world about that and in some countries they have already been classified as employers. This is a fundamental issue of misclassification. It has been mentioned that there are principles, frameworks and analysis produced by ILO that can be adopted in countries to help protecting workers and to foster decent working conditions social security, safety, employment and that apply to all kind of workers.

Panelists went further in pointing out the maleficent effects of work plataformization. The misuse of the terms is something that may conceive the real situation of workers in the Global South. For instance the term “Gig Economy”, which is an euro-centric expression, since “gig” has been historically the normal condition of the working class in the Global South where millions of people need to find any activity to earn a living. This is an attempt to generalize some specific conditions of a few groups in the Global North to the whole world. Also, researchers on the political and ethical realms have labeled workers as “invisible”. This is also an eurocentric perspective given that they can barely see this platform workers. The speaker said we may move beyond this idea of invisible work considering that these labor are not invisible for Global South countries.

Work platformization is creating a growing dependence on digital platforms and their mechanisms for datafication, algorithmic management, surveillance and so on. The diversity of platforms business models and mechanisms creates a constantly growing dependency for workers on digital platforms. The association of labor with some of this platforms like the clicking farms, and people working with content moderation all around the world create a connection between platform labor, political struggle and disinformation. Thus, we can see this dependency spreading over new areas of work, for instance in political communication. In this scenario, articulating regulation, public policy and the promotion of fair work becomes the central challenge. The Fairwork project is an initiative to face this challenge creating a set of principles and measurement mechanisms to foster decent work more suitable for platform capitalism (stimulating the understanding of fair contract, health working conditions provided by platforms and fair management which is related to the ability of workers to engage in due process to decisions that affect themselves).

Then the speakers talked about the gaps emphasizing that there is a dispute over fair work principles. Platforms are working with think tanks to produce their own charters of principles and using it to promote their agenda among parliaments. In this sense, ILO should have a role in acting in this disputes. Another gap is the capacity of the working class to organize and produce their own technology to strength their capacity to meet their goals.

Aiming at exploring and exposing the diversity of policies in this field, the following intervention touched upon the issues of regulations that are crucial in ensuring decent work in platform work. The speaker highlighted some of these forms of regulatory intervention.

One is the need to universalize certain standards and principles aforementioned to promote inclusive regulation. The Indian case of adopting a code for social security that applies to all workers in 2020 was given as an example. Another specific example from Australia and New Zealand policy and regulatory sphere, where they are shifting from calling “employer and employee” to “person conducting a business” and a “worker” instead.

Another is the importance to adopt measures specific to platform workers, this can  happen either through state regulation or judicial decision. As provided examples, in France, the French Labour Court allows self employed workers to engage in collective workers and also invite platforms to  engage in methods that may allow workers to obtain decent prices for their services. In addition, In São Paulo, Brazil, a labor tribunal recognized that delivery workers had their health risks reduced through health and safety regulations, recognizing the platform liability in this area. In spite of that, the main limitation of this specific measures is that for instance they fail to address broader trends  such as misclassification and the structural issue of informality.

Additionally, other possibility is to reclassify platform workers as employees, embedding them into previous labor and social protection regulations. In Spain there was a Law as well as several courts all around the world increasingly reclassifying workers by adapting the constitutive employment relationships. Among some elements to characterize the employment relationship (direction and control) are  the platforms’ GPS tracking of workers, and their determination of crucial aspects such as setting the price, matching the users, deactivating them . All of this are indicative of a lack of true entrepreneurial activity hence are indicative of an employment relationship. It was highlighted that judicial decisions may conflict with each other and promote regulatory uncertainty, nonetheless they are gradually leading to more inclusive definitions of workers and this will be crucial to ensure decent work to emerging forms of work.

Furthermore, the speaker pointed out that social partners and platform companies are also taking action to ensure decent work. In Germany, trade unions have established crowd-sourcing initiatives to support workers conditions and developed redress of grievances channels to resolve disputes between workers and platforms.

With regards to data protection law, it was emphasized the relevance of it to platform workers due to two main reasons: the fact that data is the core of platform’s business models; and that the law applies to workers regardless of their employment status. Some individual rights mentioned  are usually present in data protection regulations such as data access, data portability and data leisure. However, the most important one is that platform workers shall not be subject to automated decision-making, considering this also as a key for platforms operations (e.g. for de-activating users, setting prices, etc.). A way to move forward is to promote the right to obtain information and principle of explainability to understand the logic of an automated system. For instance, in Brazilian Data Protection Law there is the right to review automated decisions.

Another important aspect brought relates to collective data rights. What happens in platforms is that we shall guarantee  ownership of data for the workers.  As a concrete outcome of that is the ability of workers to leverage the intelligence of their own data to promote the quality of their own work. This requires specific data governance frameworks. As an example of regulatory recommendations, in India a regulatory committee  has proposed a collective ownership of community data with measures of  mandatory data sharing.

This talk also pointed out that laws to regulate AI application are very important since platforms use automated algorithms. It was argued that laws that directly regulate technology fairness and transparency may have an important role. For instance, European Commission’s regulatory proposal from the beginning of 2021 determines certain requirements to AI systems poses a high risk for the employment context. There is a need do advance in human oversight, reporting obligations, among other aspects.

The rapid adoption of eCommerce platforms provides enormous opportunities for local businesses to reach new markets and for consumers to access needed goods and services, which can bolster economic empowerment. At the same time, consumers often face challenges and risks online that cause distrust, including violations of data privacy or deceptive advertising. This session examined the importance of a dynamic and balanced consumer protection regulatory framework that serves businesses and consumers alike. To that end, governments should engage with the private sector, civil society, and academia to design and implement consumer protection laws that take into account the first-hand experiences of each stakeholder group. There is also a need to raise awareness among consumers about the risks they face online through educational initiatives focused on digital literacy and consumer rights. 

During the session, the speakers examined the impact that inadequate or absent consumer protection regulations have on consumers and the overall digital economy ecosystem. Przemysław Pałka, an assistant professor at the Future of Law Lab at Jagiellonian University categorized these risks into two primary areas. First, consumers face cybersecurity risks and may experience fraud or other criminal behavior when purchasing products online, such as not receiving the product they purchased or receiving a lower quality product than advertised. Second, there are risks that persist even when the seller or platform uses the internet lawfully such as risks to privacy that come from pervasive data collection or behaviorally targeted advertising. Paola Gálvez, a Strategic Advisor of Digital Regulation for the Digital Transformation Secretary of Peru at the Presidency of the Council of Ministers, emphasized a duty to foster a trustworthy digital economy space. Drawing from her research and advocacy initiative under the Open Internet for Democracy Leaders Program, Gálvez observed that the risks consumers face online have been exacerbated during the COVID-19 pandemic. Under this Program, she examined the digital rights implications of COVID-19 contact tracing applications deployed throughout Latin America, which underscored the importance of deploying digital products that respect the privacy rights of all users (https://openinternet.global/news/developing-and-deploying-new-technolog…). She also noted that 70% of offline buyers in Peru became first-time online consumers during the COVID-19 pandemic. Because many first-time online buyers often lack digital literacy skills and knowledge of digital security, this led to greater exposure to risks such as misinformation, cyber-attacks, and scams. In addition, the lack of harmonization of consumer protection laws and enforcement internationally perpetuates distrust from consumers, since they have limited avenues to seek remediation for fraudulent products that are purchased abroad.  The third speaker, Pingkan Audrine, a Researcher for the Center for Indonesian Policy Studies (CIPS), referred to her organization’s research on peer-to-peer lending in the fintech industry (https://www.cips-indonesia.org/p2p-lending-for-low-income-consumer) and observed that two-thirds of unbanked Indonesians have access to mobile phones, providing opportunities to expand access to digital financial services. Yet, these opportunities also bring risks as existing inadequate consumer protection regulations and poor digital literacy skills have led to predatory lending schemes in the country.  

The speakers also offered solutions to address the risks and strengthen the overall trust in the digital economy. Recognizing that laws can be imperfect and can quickly become outdated, Pałka emphasized the need for flexible regulations that adapt to changing contexts and take potential burdens on businesses and consumers into account. Gálvez underscored the need to help consumers better understand the applicability of laws and instances when new laws need to be created, which should not always be the default. When new regulations are necessary, she advocated the development of consumer-centric frameworks that balance the diverse views of stakeholders. This multistakeholder approach can be helpful to balance the perspectives of the regulators, businesses, and consumers and can also develop innovative initiatives that foster greater economic inclusion in the digital economy, such as digital literacy initiatives or harmonizing laws across jurisdictions. Finally, Audrine noted that a co-regulation approach – a continuous dialogue and shared responsibility between the government, private sector, and civil society groups – could also be a valuable mechanism to gather perspectives from diverse stakeholders and inform the development of an innovative digital economy environment that protects consumers. Co-regulation requires more than public-private dialogue as a form of consultation by policymakers, but rather cooperation to allow the private sector to set its own rules and regulations on what is appropriate conduct for their industry.  The benefits of co-regulation as it pertains to Indonesia’s digital economy environment are discussed further in the CIPS policy paper titled “Co-regulating the Indonesian Digital Economy” (https://www.cips-indonesia.org/coregulating-digital-economy). 

Overall, there is a need to harmonize regulatory environments and educate consumers of the risks they face online to strengthen trust in the digital economy. Despite good intentions from policymakers, legislative outcomes do not always translate into reliable results, especially if the regulatory framework is borrowed from another jurisdiction (e.g., the European Union’s General Data Protection Regulation) without sufficient translation to the local context or consultation with those impacted by the law. Building a more inclusive and trustworthy digital economy requires active collaboration between the private sector, civil society, academia, and governments to develop and implement adaptable and clear consumer protection regulatory frameworks and raise awareness of the online risks for consumers. 

Report on the IGF workshop session “Sustainable consumption in e-commerce” held on December 10th, 2021, in Katowice

Rapporteur: Jolanta Zrałek, PhD the University of Economics in Katowice (as a substitute for Marta Grybś, PhD candidate).

Speakers:

• Nils Behrndt, Acting Deputy Director-General in the Directorate-General for Justice and Consumers at the European Commission,
• Peter Andrews, Director, Consumer Rights - Innovation & Impact at the Consumers International,
• Agustin Reyna, Director of Legal and Economic Affairs at The European Consumer Organisation, BEUC,
• Marta Grybś-Kabocik, PhD, University of Economics in Katowice, Poland
  (as a substitute for prof. Sławomir Smyczek who was absent due to health issues),
• Claire Scharwatt, Public Policy Manager on Sustainability in Amazon,
• Maciej Czapliński, Counsel at the Office of Competition and Consumer Protection in Poland.

Moderators:

• Martyna Derszniak-Noirjean, PhD, Director of the International Cooperation Office at the Office of Competition and Consumer Protection in Poland,
• Karol Muż, Director of European Consumer Center in Poland.

A summary of the main takeaways of the session:

The discussion focused on the following questions introduced respectively by the moderators:

1. What is the reason to transit into the sustainable consumption? What do consumers gain from this transition?
2. How the e-environment can influence our sustainable behavior? What are the opportunities and threats of operating in the virtual environment?
3. What can different actors do to enhance sustainability?

The speakers were introducing their comments one by one according to the round-table routine. Led by moderators, they displayed the discussed issues from different angles depending on their background. Thus the ultimate conclusions incorporate a combined vision of policymakers, NGOs, business and academia.

When it comes to the first, introducing question speakers' remarks show that green transition is a fundamental issue. Creating a more sustainable society is a matter of our survival. Purchasing more durable, better quality, environmentally friendly products benefits both today's consumers and future generations.

Although such commodities are already accessible on the markets and policymakers put efforts to introduce legal solutions pushing producers to meet high ecological standards, consumer awareness remains a problem.

As a result, the speakers agreed that educational efforts are of the highest importance and must be directed to consumers of different ages. Especially the younger generations are prone to undertake actions. Thus they may initiate fundamental changes in the lifestyles of the elderly as well.

Recognizing the relationships between e-commerce and sustainability, the speakers brainstormed to show both opportunities for the green transition and threats that work against the needed changes. There is no doubt that e-commerce creates the future of world trade, but its increase may result in both rising or dropping the sustainability of consumer behavior. The responsibility for the ultimate consequences of market digitalization should be shared between different actors. Their collaboration in creating favorable conditions for occurring sustainable behaviors and evoking such behaviors on the market is crucial.

The main opportunities that e-commerce brings to achieve zero-emission goals include better product choice, better comparison options, low costs that stimulate price-sensitive consumers to buy ecological products, reinforcing the sharing economy model by delivering online platforms for the exchange or resale of goods.

Considering suppliers, the ongoing digitalization brings the possibility of changing business models in line with the circular economy rules (if only the suppliers utilize green packaging solutions, low carbon footprint delivery methods, etc.). Considering the threats that digitalization may evoke, the most important issues concern misleading information, i.e. greenwashing that lowers consumers' trust.

The bigger number and accessibility of products may also lead e-consumers to bigger purchases and thus increase overconsumption. In this case, advanced technologies used by sellers to track e-consumers choices and personalized commercials also play a role here.

Introducing sustainable solutions, such as eco-friendly packaging or green delivery systems, challenges e-sellers and forces them to make the tradeoffs between profits and enhancing sustainable consumption. Consumers in developing countries may suffer from exclusion because of the lack of sustainable e-commerce. At least all consumers represent the discrepancy between their positive attitudes toward sustainable solutions and their unsustainable behaviors identified by researchers as an attitude-behavior gap.

The audience was encouraged to share their opinions on the discussed issues by the question: How empowered do you feel to shop online in a sustainable way? In the response, participants shared their remarks on how beneficial is the change into online buying also in terms of greater sustainability. It allows to trace the whole supply chain and evaluate how energy-consuming the delivery process can be. The idea of labeling the eco-efficiency of online processes similarly to the nutrition tables on food products would inevitably increase e-consumer awareness. Another good example of increasing e-consumer sustainability is to mainstream the idea of browser plug-ins that ask buyers if they really need the product before they tap the purchase button.

The final issue discussed by the speakers led to conclusions on what different actors can do to enhance sustainable consumption online. Disclosing the standpoint of European policy-makers leads to the conclusion that we should use the power of the single market and keep the right balance between a regulated environment and the right measure of empowerment to consumers. The adequate solution is the change toward introducing more durable, repairable products. Sometimes the decision of not to buy is also the best market choice.

The NGOs' task is to fight against misleading environmental claims, delivering better quality information and sustainable products. Another important task to fulfill is to increase the accessibility of sustainable internet platforms among less wealthy consumers and in developing countries. Business and local institutions should increase their creativity by searching for more and more sustainable solutions. For example, a good idea is to change from vans to cargo bikes or experiment with on-foot delivery. The responsibility for mainstreaming sustainable behaviors taken by academia reveals in the three fields. Firstly, there is a necessity to intensify research on sustainable consumption and recommend green solutions, e.g. suggesting nudging intervention programs to achieve more sustainable consumer behavior.

Secondly, a good solution is to encompass sustainability issues into different teaching programs or create independent courses dedicated to this topic, e.g. postgraduate ones. Thirdly, universities should become the patterns of sustainable solutions by taking green actions and engaging students to develop them.

Finally, to conclude the session, the speakers recommended consumers to get as much information as possible before they purchase, and to look out for the information they trust. The final remarks also included the need for collaboration between policy-makers, businesses, civil society and organizations. Also, good education was stressed as a way to introduce and mainstream more sustainable lifestyles and more sustainable business models both online and onsite.

Report on the IGF Open Forum “Artificial Intelligence (AI) for consumer protection” held on December 10th, 2021, in Katowice

Speakers:

• Jacek Marczak - Deputy Director of Branch Office in Bydgoszcz, Office of Competition and Consumer Protection (UOKIK)
• Bob Wouters - e-Lab - Project Manager EU eLab at the European Commission
• Prof. Monika Namysłowska - University of Łódź
• Thyme Burdon - Project Manager, OECD Committee on Consumer Policy and Working Party on Consumer Product Safety, Directorate for Science, Technology and Innovation
• Marcin Krasuski - Government Affairs and Public Policy Manager Google Poland

Moderators:

• Martyna Derszniak-Noirjean - Director of International Cooperation Office, UOKIK
• Karol Muż - Director of ECC Poland, European Consumer Center in Poland

A summary of the main takeaways of the session:

The session was started by the moderator introducing the topic of the Open Forum and the panelists introducing themselves in turn. The conversation was commenced with an overview presentation of the AI tool that UOKiK is currently developing. The aim of this tool is to help find and eliminate unfair contract terms, through the use of a web crawler that reads and compares scanned terms with a registry of unfair contract terms that has been developed for years. It will help automatize this process of scanning the terms and conditions of contracts within the database as well as external contracts. It then highlights and notifies its human supervisor if an unfair term has been found, for further analysis. As this AI tool is to be used at the end of the next year, it triggered a more general discussion on the types of problems, challenges and issues perceived, in the context of public administration usage of AI and similar technologies.

One of the speakers noted that despite AI technologies being used to improve or enhance consumer protection interests, there are many associated risks. These can be seen in the form of discriminatory or non-transparent outcomes, such as automatic decision making or issues related to data processing. Interestingly, many of these issues arise from the over or under reliance of public administration staff, which leads to the subject of human accountability and supervision. It was suggested that, public administration should reflect on this. A relevant piece of legislation in this context is being drafted in the EU law. The Act on Artificial Intelligence addresses potential risks when using AI.

There are many areas in the field of activity of consumer protection agencies where such an AI tool could be used, for example in websites as chatbots, market surveillance, identification of unsafe products being supplied on online marketplaces.

Later in the meeting, other speakers tried to answer the question about the most important technical challenges in the implementation of AI by public administrations. There is a need for using AI in public administration. Taking into account that the implementation of such an AI tool is time consuming, we need to seek for an agile approach. At the same time, public administration cannot afford low-quality evidence. Therefore, learning from each other through collaboration is crucial. The advice, which comes from the business representative, is to harmonize regulations across the EU in a more scalable way.

Important ethical issues related to the use of AI by public authorities, such as transparency and fairness of decision-making or proper oversight and concerns on employment reduction, were raised. The key principles that should be applied while using AI are fairness, non-discrimination, awareness of biases, accountability by the agency and possibility to opt out. Breaches of ethics could potentially undo years of credibility and progress. The speakers highlighted that to maintain proper oversight, regular training of staff would be beneficial so that they are aware of their responsibilities but also risks. UOKiK representatives have emphasized that they are very mindful of such issues and wish to anticipate them and incorporate appropriate solutions into the tool from the start. This is the reason why they widely engage in their discussion in initiatives such as the IGF.

Some of the speakers argued that all tools should be held accountable to a human being and not work without regular supervision. AI is a tool which requires human responsibility to ensure that it functions in a safe and secure manner. However, the counterargument to human supervision, which one speaker put forward, was that not all AI requires oversight. For example, tasks that do not deal with highly sensitive data or those that solely monitor time, do not need constant human supervision. In these cases, such intervention could hinder the AI process, which was developed to increase pace of tasks and shift some from humans to machines. It is, thus, essential to correctly balance the interaction of human supervision and the capacities of the tool.

The session was concluded with a short summary of the main points discussed and concluding statements from the speakers.

The participants of this session from Brazil, Germany, India, Japan and Rwanda and the audience discussed benefits and challenges of digital platforms which are acting as intermediaries connecting two or more market players or groups of users from the perspective of SMEs. Furthermore, issues of the corresponding regulatory and governance framework were addressed.

Benefits

Almost all of the growth of SMEs is related to digital transformation. The greatest potential of platforms for SMEs lies in the companies' expanded access to national and international markets. 

The experts observe a development towards a level playing field for SMEs when it comes to participating in the global economy. The improved access to the financial system which comes along with the growth of the platform economy also offers great opportunities for SMEs. Credit facilities and access to insurance are improving, and more data on creditworthiness are available. 

The implementation of mobile payment solutions is another important driver for the success of SMEs because it allows access to new customers without creating major (financial) burdens for the companies.

In many countries around the globe, the Covid-19 pandemic has been an accelerator for SMEs to get involved in the platform economy. In some countries, the pandemic has even been described as a wake-up call for SMEs to engage in digital transformation, and this engagement has, in return, developed a structural impact on the economy. Other beneficial trends next to the increasing importance of e-commerce in general have been the growing importance of digital and mobile payments for SMEs’ businesses and the rise of social commerce (i.e. doing business via social media). 

Challenges

According to all participants, a main challenge for SMEs in the platform economy is to find reasonable ways to handle data security and privacy issues. Both areas are described as most sensitive and important to ensure trust of customers and business partners across borders. There is a need for a better international alignment of data protection rules or standards (for instance, based on the European General Data Protection Regulation). All stakeholders should work together to develop such standards based on comprehensive criteria to improve cross border data flow which is essential for flourishing economies. 

Free flow of data is extremely important especially for SMEs as a prerequisite for accessing global markets. They need a place to participate in and contribute to the development of international standards. Such a place is missing, ideally the IGF would fill in.

It should also be noted that standardisation and certification schemes often are too difficult to be implemented by SMEs. There are solutions to overcome this bottleneck, e.g. the Rwanda Tech Seal initiative, which might serve as a best practice approach for SMEs, also to create trust on the side of customers. 

Another crucial point of the discussion and a main challenge for SMEs to implement digital and platform solutions is the scarcity of skilled labour. This obstacle to a thriving platform economy has been observed across continents. Especially start-ups find it hard to find the job employees and, once they’ve found them, to afford the high wages required. In this context, matching platforms might be helpful. 

To meet this challenge, even more effort is needed in education, too: Curricula on technology and coding should be integrated as early as possible. Also, there is a need for people who translate between the IT and the business sides because skills online are not identical with skills offline. Furthermore, the lack of language skills is an issue for SMEs who want to participate in global markets.

Regulatory and governance framework

The participants of the session were concerned about fragmentation trends in global internet governance. Especially restrictions of the free flow of data would threaten global trade and business perspectives of SMEs.

On the contrary, connecting SMEs across borders is essential for future development and a main challenge for governance processes. There is a continuing need for bringing together SMEs with the Internet Governance community. This requires translation between cultures and languages as well as places suited for these tasks. Therefore, further multistakeholder initiatives are essential.

Regarding cyber security, the panel agreed that thresholds for SMEs should not be lowered, but that SMEs should be enabled to level up.

Session Rapporteur: Thorsten Grothe, Grothe Media Consult

The concept of digital money - a virtual equivalent of cash - has been under discussion for more than a decade. In this session we talked with our panellists and the esteemed audience on digital currencies representing an evolution of money movement and a growing potential to extend digital payments.

During the discussion the participants focused on central bank digital currencies (CBDC - backed by the central bank), but also the differences between them and stablecoins (digital currencies backed by fiat money held at commercial banks, e.g. US digital currency) and cryptocurrencies (non-sovereign digital currencies backed by on distributed ledger technology, e.g. Bitcoin). Main conclusions of the conversation are as follows:

New forms of payments are inevitable, hence stakeholders should be open and flexible to testing new solutions

Catherine Gu, Global CBDC Lead at Visa introduced the discussion expressing that digital currency is an evolving concept, complementing existing digital solutions enabling how people pay. She stressed that the usage of blockchain is matured, competition from the private sector accelerates developments and pilots of CBDCs are already running. Hence, emergence of new forms of payments will be inevitable, and countries should act decisively to adapt to this digital change addressing specific needs of different stakeholders. The need to innovate still remains, as new technologies may bring better solutions. According to Visa discussions, financial inclusion is a huge aspect of the conversation around CBDC, as this solution may help close the gap for the underbanked to digital infrastructure. Marek Dietl, CEO of the Warsaw Stock Exchange, stated that capital markets are primary users of digital currencies and Polish capital market is the biggest in CEE region so digital currency is a natural source of interest for Warsaw Stock Exchange. He expressed the belief that CBDC has various benefits – it can make cross-border transactions more effective, may be used for social benefits or state aid and bring interoperability of digital currencies. Peder Østbye, Special Advisor in Financial Infrastructure Department at Norges Bank shared the experiences of Norwegian central bank pilot project on CBDC which started more than 5 years ago and was launched because of low cash usage in Norway and precautionary principles. Experimental testing is still ongoing and will last until June 2023, but initial results showed in which direction should Norwegian central bank go in order to meet the needs of Norwegian society. Østbye underlined that introduction of CBDC requires political will and legislative changes and that central banks should be open and flexible, as CBDC can enable cash substitution in some countries or improve monetary systems in others.

Transparency, user-centric approach and standardisation are key aspects to take care of by the decisionmakers

The discussion between participants of the session focused mainly on the issues of granting transparency, high user experience of CBDCs and standardisation. Common challenge noticed by participants of the discussion was how to ensure the mass adoption of CBDC. One of the conclusions was the idea of existing international organisations leading the standardisation aspect of digital currencies’ developments. There is a strong need for standardisation of CBDCs, as specific private provider wouldn’t benefit the whole ecosystem. Nevertheless, it was also emphasized  that CBDC and stablecoins can exist parallelly.

Selected central banks already conduct pilot projects on digital currencies and their experience could be used by the others in order to develop the best framework for digital currencies.

Guaranteeing privacy for the users of digital currency was a noticed challenge by some of the participants of the discussion. It was concluded that this is an aspect that should be monitored by international organisations.  

Participants of the discussion agreed that CBDC could use variety of tools and solutions, but political decisions should be made first in order to define specific goals for the country. Tailor made approach is required to embrace opportunities for the whole ecosystem and active dialogue between all stakeholders and a user-centric approach will be crucial to develop innovative and secure framework for CBDCs. Central banks, commercial banks, fintechs and other state and private institutions should experiment with different technical solutions to choose those most adequate for specific societies' goals. Politicians should be open to digital currencies concept and initiate the dialogue with central banks, commercial and technology partners on the features of digital currencies’ framework. They should encourage broad public discussion to develop digital currencies' system in a democratic way, guaranteeing privacy of its users, user-centric approach and effective tools.