IGF 2023 WS #556 AI Governance meets non technology-native sectors

Organizer 1: Yawri Carr, 🔒TU München
Organizer 2: James Amattey, Norenson IT
Organizer 3: João Moreno Falcão, 🔒Youth Standing Group

Speaker 1: Auxane Boch, Civil Society, Western European and Others Group (WEOG)
Speaker 2: Paola Galvez, Civil Society, Latin American and Caribbean Group (GRULAC)
Speaker 3: Raashi Saxena, Civil Society, Asia-Pacific Group
Speaker 4: Claire LAVIELLE, Government, Western European and Others Group (WEOG)

Moderator

James Amattey, Private Sector, African Group

Online Moderator

Yawri Carr, Civil Society, Latin American and Caribbean Group (GRULAC)

Rapporteur

João Moreno Falcão, Civil Society, Latin American and Caribbean Group (GRULAC)

Format

Round Table - 60 Min

Policy Question(s)

According to your own experience making use of AI systems in your non-technology native organisation, what governance challenges are you facing and how do you deal with these issues in your sector?
In order to bridge the technology gap and possible lack of expertise to face challenges and issues from the digital and AI transformation in your organization, what should be done to promote comprehension within you?
How do you consider collaboration with other stakeholders could help you with AI governance in your sector?

What will participants gain from attending this session? They will learn about the difference between a technology-native sector and one that is not, in terms of how different it is to work or do research in them. Thus also learn about the main issues they face.

They will also learn about possible solutions according to their actual necessities of the non-tech fields trying to work with AI.

Description:

Software and social media companies or technological organizations, have dealt with technologies development and deployment since their foundation. The Internet Governance discussion has been centered on them. However, we are not taking into consideration that the times in which artificial intelligence (AI) was just used in these technology-native organisations is gone.

Nowadays, we can find AI everywhere, for instance, government and public services, healthcare, automotive industry, and even the social development and humanitarian fields. It’s governance shall also be a keypoint to take into consideration.

Just as elderly people have been facing difficulties to adapt to the digital transformation, non technology-native organisations also face issues. It is not easy for these sectors adapting to the fast-paced technological transformations, as they lack expertise, structure and tools. The necessities are different.

In healthcare, AI is used to provide support of elderly populations. However, just the digital transformation of this sector has been a challenge, as it considered highly sensitive. The patients and nurses are not used to be assisted by AI and robots.

The automotive industry, not just applies AI in autonomous vehicles, but from intelligent assistant systems, to the wide scope of internal products and mobility services. Some governments in Latin America are starting to govern AI.

And development agencies are trying to bring AI and emerging technologies for developing countries that did not have them before. How can these sectors govern AI in fields that had no contact with AI before?

All of these sectors and situations are going to be addressed in the session, trying to include them in the debate.

Expected Outcomes

Some of outcomes of this session is an understanding about the differences between a technology-native sector and one that is not, so that there is awareness about the lack of information and support for non-tech fields to start their AI and digital transformation journey.

As there could be knowledge and expertise gaps in these sectors, the session will be able to notice which measures and tools are needed for supporting their organisations and to improve the response to the current issues.

After identifying the differences and challenges, the session can also be useful for finding action plans and better strategies to overcome the challenges of these sectors. It can provide actions steps to be followed, recommendations and possible solutions to their concerns.

Hybrid Format: There will be a moderator online and also likely to be at least one speaker online that will make it interactive online. We will let the public ask questions and we can also make a mention game.