IGF 2017 WS #141 Equipping populations with the skills to shape and secure their digital future

Proposer's Name: Ms. Sophie Tomlinson
Proposer's Organization: ICC BASIS
Co-Proposer's Name: Ms. Timea Suto
Co-Proposer's Organization: ICC BASIS
Mr Virat Bhatia, Private Sector, Federation of Indian Chambers of Commerce & Industry
Ms Cristina Cárdenas, Government, Government of Mexico
Mr Lorenzo Pupillo, Civil Society, Centre for European Policy Studies
Ms Sophie Tomlinson, Private Sector, ICC BASIS

Session Format: Break-out Group Discussions - 90 Min

Country: France
Stakeholder Group: Private Sector

Country: France
Stakeholder Group: Private Sector

Speaker: Kenta Mochizuki
Speaker: Virat Bhatia
Speaker: Jianne Soriano
Speaker: Lorenzo Pupillo
Speaker: Samar Baba
Speaker: Udoh Moni
Speaker: Cristina Cardenas

Content of the Session:
Internet Governance issue:
Information communication technology (ICT) is recognised as an important tool to facilitate many of the UN Sustainable Development Goals, yet there is also recognition that populations must be equipped with the necessary skills (literacy, technical, soft) to meaningfully use and reap the benefits of ICT. As ICT becomes an innate aspect of daily life for many, cyber awareness and online safety are also becoming increasingly important.

In developed countries greater use of digital technologies increases demand for new skills and fuels new and traditional occupations’ growing reliance on ICT skills. At the same time, the OECD’s Survey of Adult Skills suggests that more than 50% of the adult population in 28 OECD countries can only carry out the simplest set of computer tasks, such as writing an email and browsing the web, or have no ICT skills at all. In developing countries, digital technology is creating new learning opportunities for local communities by providing access to education and enhancing basic literacy skills. However, a report from the UNESCO Institute for Statistics has found that, despite the development of ICT in education policies, the integration of technology in classrooms across sub-Saharan Africa remains insufficient to meet the needs of the 21st century labour market. This workshop aims to address these paradoxes which are leading to an increasing global interest in encouraging digital literacy to help manage impacts of digital dislocation.

The purpose of this workshop is to take stock of the activities different stakeholders in developed and developing countries are pursuing to empower populations with the skills needed for success in the digital economy. By surveying the global trends which are impacting and amplifying the growing need for a broader digital literacy culture, participants will analyse where opportunities lie and gaps persist to help overcome challenges.

Session format:
Through break-out group discussion, by answering the question: How can we equip populations with the skills needed to shape and secure their digital future?, participants from business, civil society, technical community, government, youth groups and education will evaluate how initiatives by different stakeholders can support the development of skills and promote a culture of tech literacy and cyber awareness so citizens of both developed and developing countries can meaningfully participate in the digital economy, reap the sustainable benefits of ICT and shape their digital future.

• The workshop will open with an ice-breaker which will involve all participants (10 minutes). This will entail polling participants on short questions related to the barriers/stereotypes social groups face in equipping themselves with the skills to use and apply ICT. The game aims to create an inclusive engaging environment and raise some of the key issues for discussion.
• Following the interactive ice-breaker, participants will hear insights from a diverse range of experts from civil society, education, business, government, including youth speakers from developed and developing countries on their experience managing or participating in initiatives that promote digital literacy and or use of ICT in education (20 minutes).
• The third part of the workshop will involve break-out group discussion and participants will form several groups (amount dependent on participation numbers). Diverse experts will be assigned to each break-out group and an activity sheet will be prepared in advance with questions for the groups to discuss. The questions will be related to the overarching workshop question and how stakeholders can work together to equip populations with the skills needed to shape and secure their digital future (30 minutes).
• Following the break-out group discussion the groups will report back on discussion and the workshop will conclude with interaction between all participants to define key takeaways (30 minutes).

Relevance of the Session:
The workshop will explore the challenges and opportunities developing and developed countries face when seeking to empower their populations with the necessary skills to reap the benefits of ICT and excel in the digital economy. The workshop relates directly to the main theme of IGF 2017 as it will provide an opportunity for stakeholders to discuss how proactive efforts can equip populations with the skills required to shape and secure their digital future. The workshop will hear from youth speakers and present examples and lessons learnt from initiatives around the world that are driving education, supporting digital skilling and promoting online safety/security awareness to help young people and underrepresented groups succeed in a digitalized environment.

Tag 1: Digital Literacy
Tag 2: Digital Future
Tag 3: Digital Work

Kenta Mochizuki of Yahoo Japan will share private sector perspectives on steps business can take to encourage digital skilling. Mr Mochizuki has experience working with youth participants in Internet governance and other spheres to bring to the discussion.

Virat Bhatia, Chair of Federation of Indian Chambers of Commerce & Industry digital economy committee, will share updates on efforts in India to drive digital literacy and share his experience in the private sector of opportunities and challenges faced.

Jianne Soriano is a Youth representative from NetMission.Asia based in Hong Kong and will share unique perspectives on how young people are equipping themselves with skills for their digital futures.

Lorenzo Pupillo of the Centre for European Policy Studies with share perspectives on activities undertaken by civil society and the opportunities and challenges the Centre for European Policy Studies have noted when providing education initiatives on security and cyber awareness skills.

Samar Baba is the president of the Tunisian section of the Special Interest Group on Humanitarian Technology (SIGHT). The Tunisian programme seeks to leverage technology for sustainable development in underserved communities. Ms Baba will share her experience managing projects that support use of ICT in schools in Tunisia.

Moni Udoh of the Government of Nigeria will share her experience of the opportunities and challenges faced during the implementation of programmes in schools and use of ICT to facilitate education in Nigeria.

Cristina Cárdenas of the Government of Mexico will share Mexico’s experiences in encouraging the population to be computer literate and prepare citizens across age groups on the skills and knowledge needed to participate in the digital economy.

This workshop aims to gather a variety of perspectives to address the question: How can we equip populations with the skills needed to shape and secure their digital future? Each stakeholder group will be represented and speakers will represent different geographies (including developing countries), cultures and policy perspectives.

Organizers will also make an effort to secure participants from youth and the education sector who may not be involved in Internet governance activities but to whom this topic relates. This will ensure introduction of new perspectives which have not been heard previously at IGF.
For example, ICC BASIS is working to identify a speaker from the BT Barefoot programme which is a programme set up by British Telecom (BT) and the British government to provide training for primary school teachers on computer classes for children. The barefoot teacher will provide unique and important insights into the experience of an education practitioner working in computer science and directly with children to build their digital skills. ICC BASIS is also in the process of identifying a speaker from a user company to highlight the different ICT/digital skills needed across business sectors. This will bring unique perspectives into the IGF discussions. Organizers will also encourage participation of people with disabilities to ensure these important perspectives are considered in this discussion.

The workshop will include first-time speakers and organizers (Centre for European Policy Studies).

Gender balance has been encouraged through speaker choices and each speaker will bring unique expertise and experience to the topics discussed. Organizers will build on experience organizing break-out groups in the past and special attention will be made throughout the planning of the session to ensure diverse interventions from workshop participants can be facilitated in person and remotely. Organizers will also encourage remote participation on social media.

Onsite Moderator: Thomas Whitehead, British Telecom
Online Moderator: Sharada Srinivasan, 1 World Connected
Rapporteur: Sorina Teleanu, DiploFoundation

Online Participation:
The remote moderator will be involved throughout workshop planning to advise on where remote participation will need to be facilitated. The moderator will frequently communicate with the remote moderator throughout the session to ensure remote participants’ views/questions are reflected.

Organizers have invited a youth participant to participate as the remote moderator. This provides an opportunity for a substantive role as the online moderator who will be responsible for leading the remote participants’ break-out group discussion. Organizers will share information with the remote moderator about training sessions for remote participation at IGF and ensure they have all the necessary information.

As noted above, during the break-out group discussion the remote moderator will animate the remote participation group with an expert/speaker. This will ensure remote participations are given the opportunity to interact with multiple experts remotely.

Co-organizers will ensure that the workshop is promoted in advance to the wider community to give remote participants the opportunity to prepare questions and interventions in advance and to generate interest in the workshop. ICC BASIS will also ensure the workshop is promoted on the ICC BASIS website and via social media.

Organizers will explore organizing a remote intervention from youth participants from Asia Pacific IGF. This will help increase diversity of youth perspectives and the intervention will be planned in advance.

Any handouts prepared in advance for break-out group discussion will be shared with remote participants at the start of the session so that they have the necessary material to participate.

Discussion facilitation:
The list below provides examples of the ways discussion will be facilitated amongst speakers, audience members, and online participants and ensure the session format is used to its optimum:

Seating: Participants will sit in a circle with enough chairs and space for breaking off into several groups. Several roaming microphones will be required for group reporters. This will facilitate discussion by creating an enabling and comfortable atmosphere where all speakers and participants are given an equal footing in the discussion. The moderator will have a prominent seating position and may walk around the room to engage participants.

Media: ICC BASIS will explore the use of visuals (i.e. PowerPoint slides, images,) to animate the session and aid those whose native language may not be English.

Experts who have short video material to share will be encouraged to help animate discussion and debate on these examples. Video material may also be considered to help engage remote participants.

Preparation: A prep call will be organised for all speakers, moderators and co-organisers in advance of the workshop so that everyone has a chance to meet, share views and prepare for the session.

Given the varied background of discussants and audience members, organisers will explore introducing questions to animate discussion on social media in the run up to the workshop. This will introduce the subject, encourage conversation and create links to other dialogues on digital skills taking place in other forums to create awareness and help prepare in-person and remote participants for the workshop.

The moderator will have questions prepared in advance to encourage interaction among invited experts and between participants, if conversation were to stall.

Moderator: The moderator will be an expert and well-informed and experienced in animating multistakeholder discussions.

During the open discussion in the group, open questions will encourage responses from participants and everyone will be given equal weight and equal opportunity to intervene. Walk-in participants will be encouraged to participate in the discussion by the moderator who will seek contributions from participants in person and remotely.

The remote moderator will play an important role in sharing the ideas of remote speakers/participants and will encourage interventions through video. The remote moderator will animate a separate break-out group of online participants.

Experts/speakers will be assigned to help animate discussion and the moderator will survey each of the groups. Efforts will be made to ensure speaker/expert diversity in each group.

Games: At the start of the session organizers will prepare an ice-breaker which will involve all participants by polling attendees on questions related to the barriers/stereotypes social groups face in equipping themselves with the skills to use and apply ICT. The ice-breaker will introduce the subjects and create a friendly atmosphere to aid discussion.

Following the ice-breaker, participants will hear insights from a diverse range of experts from developed and developing countries who have experience in managing/participating in initiatives that promote digital literacy and/or use of ICT in education. The moderator and experts will be encouraged to refer to the results of the ice-breaker throughout the workshop so that issues brought forward by participants at the start can be carried throughout discussion.

Material: The third part of the workshop will involve break-out group discussion, which will include participants breaking out into several groups (number dependent on participation numbers). An activity sheet/hand-out will be prepared in advance with questions for the groups to discuss. The activity sheet will include questions related to the overarching workshop question and highlight statistics such as "Quality higher education in Latin America is a privilege, with only 10% of youth graduating technical institutes or universities. Despite this limited access, higher education is still the main vehicle to a decent job and Women tend to be at a greater disadvantage than men, with lower salaries and only 54% of women of working age actually working (compared to 75% of men). Additionally, there are over 20 million youth who do not study or work, and 70% of them are women. Moreover, the tech industry desperately needs gender diversity" (Source: Laboratoria). The statistics will aim to promote debate and questions will be included to facilitate discussion on how stakeholders can work together to equip populations (particularly youth and disadvantaged groups) with the skills needed to shape and secure their digital future.

Reporting: Following the break-out group discussion, the groups will report back to all participants on discussion. To encourage diverse contributions, a participant (not expert/speaker) will be invited to summarise their break-out group’s discussion. The moderator will then animate discussion between experts and participants to help conclude and generate suggestions for possible next steps.

All break-out groups will nominate a note taker to record discussion and hand-outs will be given to the rapporteur at the end of the session to be included in the workshop report. This will help ensure diverse perspectives raised during the discussion are included.

Conducted a Workshop in IGF before?: Yes
Link to Report: http://www.intgovforum.org/multilingual/index.php?q=filedepot_download/4098/290

Contact Information

United Nations
Secretariat of the Internet Governance Forum (IGF)

Villa Le Bocage
Palais des Nations,
CH-1211 Geneva 10

igf [at] un [dot] org
+41 (0) 229 173 678