IGF 2019 WS #150 Hacking Hate Speech Online: A multi-stakeholder approach

Organizer 1: Sabrina Vorbau, European Schoolnet/ Insafe
Organizer 2: Joachim Kind , Landeszentral fuer Medien und Kommunikation
Organizer 3: David Wright, UK Safer Internet Centre

Speaker 1: Hanna Gleiß, Civil Society, Western European and Others Group (WEOG)
Speaker 2: David NG, Civil Society, Asia-Pacific Group
Speaker 3: Sofia Rasgado, Government, Western European and Others Group (WEOG)
Speaker 4: Ricardo Campos, Government, Latin American and Caribbean Group (GRULAC)
Speaker 5: Sabine Frank , Private Sector, Western European and Others Group (WEOG)

Policy Question(s): 

- How can cooperation and collaboration on national, regional and global levels help to counteract hate speech online?

- How can children’s rights to participation, access to information, and freedom of speech be preserved and balanced with their right to be protected from violence, exploitation and abuse in the online environment?

- How can their resilience be increased by means of capacity building, media literacy, support and guidance in the digital environment?

- What role should internet platforms play in defining the standards for acceptable content in light of freedom of speech?

Relevance to Theme: Online hate speech is a growing problem. People often experience the internet to be a hostile space. Hateful messages are increasingly common on social media. To complement existing initiatives to regulate, monitor or report online hate speech, a more pro-active approach is needed to counteract hate speech online, building towards a secure, safe, stable and resilient internet environment.

Relevance to Internet Governance: Online hate speech can be identified as one of the growing threats to the global internet and its users. Hence, the urge to take an evidence-based approach to prevent and remediate online hate speech inevitable. Moreover, the importance of establishing a multi-stakeholder dialogue between governmental, civil society organisations and industry is key to strengthen shared principles, norms, rules and decision-making processes to fight hate speech online.

Format: 

Break-out Group Discussions - Round Tables - 60 Min

Description: Hate speech is not a new phenomenon, it is as old as the formation of human societies and the organisation of people into groups. Defining the problem is the first challenge facing the speakers and participants of this session. In line with this, the session will table an academic literary review, highlighting conclusions from a range of countries and researchers on online hate to stimulate and inform the discussion.
Speakers will represent media regulators, civil society, policy makers, industry and of course youth will discuss and debate the issues and draw conclusions for the future of the internet governance agenda.

Intended agenda:
Opening by the moderator - What is at stake: Defining online hate speech (plenary - 15 min).
A multi-stakeholder approach - identifying strategies to counter hate speech (working groups lead by representatives from 1) government, 2) civil society, 3) industry and 4) youth - 30 min).
Sharing best practices to hack hate in the global internet - reporting back from 4 working groups (plenary 10 min).
Closing remarks and the way forward (plenary 5 min).

Expected Outcomes: During this session, participants will:

- Establish a common understanding on the definition of online hate speech.
- Identify strategies to counter online hate speech.
- Share examples of best practice (e.g. resources, local/global initiatives) in responding to online hate speech.

Onsite Moderator: 

Sabrina Vorbau, Civil Society, Western European and Others Group (WEOG)

Online Moderator: 

David Wright, Civil Society, Western European and Others Group (WEOG)

Rapporteur: 

Joachim Kind , Intergovernmental Organization, Western European and Others Group (WEOG)

Discussion Facilitation: 

In terms of format, the session will be organised as a facilitated dialogue. Led by the moderator, a diverse range of experts from different stakeholder groups - academia, government, industry, civil society and youth participation – will discuss key questions and issues. Possible questions may draw-upon:
What is online hate speech?
Which role can I/my organisation play in addressing online hate speech and changing society for the better?

In addition, each expert will facilitate a 30 minutes working group discussion in order to pro actively involve the whole audience. Each working group will identify strategies to counteract hate speech online which will be shared afterwards in plenary.

Furthermore, remote participation will be ensured through prior involvement of various stakeholders from across the world. The online moderator will ensure that remote participants are able to communicate questions to the onsite moderator during and after the debate.

Complementary to this, a social media campaign on Twitter will help to give further visibility to the session both prior, during and after the event. Live tweeting during the session will open the discussion to a wider online audience and will give remote participants the possibility to get directly involved in the debate.

Online Participation: 

Remote participation will be ensured through prior involvement of various stakeholders from across the world. The online moderator will ensure that remote participants are able to communicate questions to the onsite moderator during and after the debate.

Proposed Additional Tools: Complementary to the online remote participation, a social media campaign on Twitter will help to give further visibility to the session both prior, during and after the event. Live tweeting during the session will open the discussion to a wider online audience and will give remote participants the possibility to get directly involved in the debate.

SDGs: 

GOAL 3: Good Health and Well-Being
GOAL 4: Quality Education
GOAL 5: Gender Equality
GOAL 9: Industry, Innovation and Infrastructure
GOAL 10: Reduced Inequalities
GOAL 16: Peace, Justice and Strong Institutions
GOAL 17: Partnerships for the Goals