Relevance to Internet Governance: These round tables will show that harmonization of the way providers of online services and cloud demonstrate that a service is reliable and compliant with law will help Governments (effectiveness of supervisory authorities), private sector (level playing field, innovation, easy access) and society (trust). Solution to all large challenges of our society (mobility, climate, energy, health, education) and all important technological developments (for example Artificial Intelligence, Internet of Things, Data driven developments, quantum) make heavily use of the internet and are facilitated by online services and cloud. Trust and easy access to reliable and compliant online services is therefore crucial for addressing these challenges and for societies to profit from these technological developments. decicion making procedures, .. norms and rules , partijen beter opelkaar kunnen vertrouwen en steunen & toezicht hierop houden, administrative lasten vermidneren en innovatie stimuleren.
Relevance to Theme: The session is framed as "Cybersecurity policy, standards and addresses", but the issue it adresses is broader than that: it adresses the issue how a provider of an online service can demonstrate that an online service is reliable and compliant to end-users and SME's and to the supervisory authorities. Nowadays it requires much expertise to find out what standards and norms mean for reliability and compliance of an online service. However: we have no agreement how a provider of an online service can provide such certainty to a stakeholder (be it the end-user, an SME using a service of a supervisory authority). Norms for cybersecurity, information security, privacy, continuity and others of course play a crucial role when demonstrating reliability. Just knowing that the parts of a car or household appliance comply with international standards, does not make a car or appliance suitable for the purpose you have with it. Determining how all these standards add up to reliability of a specific service used for a specific purpose is the challenge we try to explore and address in this round table and with our Online Trust Coalition.